Miles & Barr Reviews 

1,181
TrustScore 5 out of 5

4.8

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Rated 5 out of 5 stars

Could not be more happier with how informative & smooth the journey has been, from putting down an offer to completion of sale. Louise Daly has been a big help (especially as a first time buyer)... See more

Rated 5 out of 5 stars

Renting with Miles & Barr was great, easily one of the best agencies we’ve rented from before. Madison was quick to respond to any issues we had over our two year tenancy and quickly found the solutio... See more

Rated 4 out of 5 stars

Jade Eccott has been a very impressive and essential part of getting this deal across the line for us . Her persistence and patience really has been vital in helping keep this deal together. Her expe... See more

Company replied

Rated 5 out of 5 stars

Great experience with Miles & Barr from start to finish of buying our first home. Nadine has great communication, very prompt in getting back to any questions. She was clear and helpful when encounte... See more

Company replied

Company details

  1. Real Estate Agency

About Miles & Barr

Written by the company



Miles & Barr independent estate agents were established in January 1999 and have 14 offices spread over East Kent, dealing with property selling, buying, renting, mortgage advice, property management and relocation services.

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4.8

Excellent

TrustScore 5 out of 5

1K reviews

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4.8

All reviews

(1,181)

545 reviews in the last 12 months

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Rated 5 out of 5 stars

First time buyer

Could not be more happier with how informative & smooth the journey has been, from putting down an offer to completion of sale.

Louise Daly has been a big help (especially as a first time buyer) with constant updates of the process, making sure I was still in the loop of things.

Thank you :)

27 July 2026
Unprompted review
Rated 5 out of 5 stars

Jade Eccott

Jade Eccott was so helpful and went above and beyond her duties,
Nothing was any trouble and especially when I couldn't get hold of the Solicitor she gave her a gentle nudge each week,
10/10 rating ❤️

24 July 2026
Unprompted review
Rated 5 out of 5 stars

Great viewing experience

Lynette was the perfect person to introduce us to Canterbury and its properties. She understood straight away what we were looking for and took us around to show us. Big plus was that she was able to drive us around.

23 July 2026
Unprompted review
Rated 5 out of 5 stars

Would recommend

I have been dealing with Louise for my Purchase of a property in Margate. As I am a first time buyer I am learning as I go and Louise has been with me the whole way through with great communication and reassuring explanations of processes.

23 July 2026
Unprompted review
Rated 5 out of 5 stars

Good job done. Worth the fee.

My family need a lot of care .I am an unpaid carer . The fact that the staff at Miles and Barr do such a great job of managing our rental property a huge help to me . Every time I contact them they respond and help with useful one to one conversations ,such a help as technology simply does not understand the world and work load of an unpaid carer .Thank you all at Miles and Barr.

23 July 2026
Unprompted review
Miles & Barr logo

Reply from Miles & Barr

Thank you for sharing your experience, Mrs Spencer. We are delighted to hear that our team has been a great support in managing your rental property. We strive to provide professional and efficient service, recognising the unique needs of our clients. If you ever need further assistance, please do not hesitate to reach out to us.

Rated 5 out of 5 stars

Excellent service

My property manager Kim is responsive to requests and property issues and goes above and beyond in delivering an excellent service. Highly recommend Miles and Barr lettings.

22 July 2026
Unprompted review
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Reply from Miles & Barr

Thank you for your kind words, Nicholas. We are pleased to hear that Kim provided you with responsive support and went above and beyond to ensure your satisfaction. Our team is dedicated to delivering professional service with integrity and local expertise. We appreciate your recommendation and look forward to continuing to provide you with excellent customer value.

Rated 5 out of 5 stars

Jade was a great communicator

Jade Eccott was a great communicator and kept me updated on the progressof the sale every week. She got in touch when she said she would and had oodles of charm in what she did. I thank her for that and Miles and Barr generally for being dynamic in the sale process in what is an uneasy market.

21 July 2026
Unprompted review
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Reply from Miles & Barr

Thank you, Crispin, for your wonderful feedback. We're thrilled to hear that Jade's communication and charm made your sale process smoother. We strive to provide professional support and local expertise, especially in a challenging market. Thank you for your wonderful review

Rated 5 out of 5 stars

jade was amazing she was there every…

jade was amazing she was there every step of the way. thank you so much for all your help

22 July 2026
Unprompted review
Miles & Barr logo

Reply from Miles & Barr

Thank you for your kind words, Shani. We're thrilled to hear that Jade provided exceptional support throughout your journey. We strive to deliver a seamless experience with professionalism and integrity. If you need anything further, please don't hesitate to reach out to us

Rated 5 out of 5 stars

Thanks FOR GREAT SERVICE LOUISE…

Thanks FOR GREAT SERVICE LOUISE WASHFORD. WE APPRECIATE YOUR GREAT SERVICE.

15 July 2026
Unprompted review
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Reply from Miles & Barr

Thank you for your kind words, Merduk. We truly appreciate your recognition of our great service. Our team is dedicated to providing professional support and ensuring customer value. If you need anything further, please don't hesitate to contact us.

Rated 5 out of 5 stars

Information request

Louise provided the information I needed very quickly
and with minimum fuss

17 July 2026
Unprompted review
Miles & Barr logo

Reply from Miles & Barr

Thank you for your kind words, Tim. We're delighted to hear that Louise provided you with quick and efficient support. If you need anything further, please don't hesitate to contact us.

Rated 5 out of 5 stars

Clear communication and great sales progressor

Miles and Barr were great at talking us through the whole process of purchasing a house and our sales progressor Annie was fantastic keeping everyone on track - thank you!

21 July 2026
Unprompted review
Miles & Barr logo

Reply from Miles & Barr

Thank you for your wonderful feedback. We're delighted to hear that our team provided excellent support throughout your home purchase. It's great to know that Annie, your sales progressor, kept everything on track for you. We truly value your experience and are here for any future needs.

Rated 5 out of 5 stars

Excellent from start to finish

The service I have received from Miles and barr has been exceptional throughout. They communicated swiftly when issues arose and continued to keep me updated on a regular basis. Special thank you to Louise who went above and beyond when the chain was faltering to work the issue and resolve it quickly.

21 July 2026
Unprompted review
Miles & Barr logo

Reply from Miles & Barr

Thank you for sharing your wonderful experience, Mr Ing. We are thrilled to hear that our support was exceptional and that we kept you updated throughout the process. It's great to know that our team's professionalism and efficiency helped resolve the issues quickly. We truly appreciate your kind words and look forward to assisting you again in the future

Rated 1 out of 5 stars

As a tenant over 2 years with Miles and…

As a tenant over 2 years with Miles and Barrs I repeatedly experienced missed and poor communications, blatant failure to follow procedures and policies, including failures to formally received a complaint. Attitude of senior managers was arrogant and dismissive. A company very much geared towards landlords and NOT tenants.

1 May 2026
Unprompted review
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Reply from Miles & Barr

Thank you for taking the time to leave your feedback. We are sorry to hear that your experience did not meet your expectations. We strive to provide a professional service to both landlords and tenants and will take your comments on board as part of our ongoing review of our processes.

Rated 5 out of 5 stars

Reassuring Advisor during a 7 month sale

During a torturous 7 month sale, Emily Stickler was a constant reassuring advisor and voice of reason. Legalities aside, Miles and Barr team were courteous and efficient.

8 July 2026
Unprompted review
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Reply from Miles & Barr

Thank you, Helen, for sharing your experience. We're delighted to hear that Emily provided constant support and reassurance during your sale, despite the process being challenging. We strive for efficiency and professionalism, and it's wonderful to know our team met your needs. If there's anything more we can do for you, please don't hesitate to reach out.

Rated 5 out of 5 stars

Excellent service from Miles and Barr Folkestone

I have bought and sold a couple of properties and had rented my Folkestone flat to tenants for 18 years and Miles and Barr were by far the best estate agent to work with. With my flat sale, they were hardworking, reliable, very helpful and always kept me up to date. The whole team at the Folkestone office were excellent, especially Emily Stickler who handled the admin of the sale and kept so patient over almost 6 months. Thanks to Emily & Miles and Barr!

20 July 2026
Unprompted review
Miles & Barr logo

Reply from Miles & Barr

Thank you for sharing your wonderful experience with us. We are thrilled to hear that our team provided you with reliable support and kept you informed throughout the sale. Emily, your sales progressor, and the entire Folkestone office are dedicated to delivering professional service. Thanks again for your wonderful review

Rated 5 out of 5 stars

Felt very supported by Louise during…

Felt very supported by Louise during the process of the sale. Very good at communicating and always gets back very quickly.

19 July 2026
Unprompted review
Miles & Barr logo

Reply from Miles & Barr

Thank you for sharing your experience, Pascal. We're delighted to hear you felt supported throughout the sale and appreciated our quick communication. If you need anything further, please don't hesitate to reach out to us.

Rated 5 out of 5 stars

Reliable and professional lettings team

I've had a fantastic experience with Miles & Barr lettings and wouldn't hesitate to recommend them. The service has been professional, responsive, and stress-free from start to finish. A special mention goes to Gracie, who manages my property superbly. She is proactive, efficient, and always quick to respond, giving me complete confidence that everything is being looked after properly. I'd also like to thank Jessye, who consistently does an excellent job finding high-quality tenants. Her communication is excellent, and she works hard to ensure the right tenants are matched to the property, making the letting process smooth and straightforward. Together, Gracie and Jessye. make a great team Highly recommended!

17 July 2026
Unprompted review
Rated 5 out of 5 stars

Great experience with Miles & Barr from…

Great experience with Miles & Barr from start to finish of buying our first home.
Nadine has great communication, very prompt in getting back to any questions. She was clear and helpful when encountering obstacles along the way and made the sale as stress free as possible. We fully recommend her and the team

18 July 2026
Unprompted review
Miles & Barr logo

Reply from Miles & Barr

Thank you, Jay & Eve, for sharing your wonderful experience. We are thrilled to hear that Nadine provided prompt and clear communication throughout your home buying journey. We truly appreciate your recommendation and wish you all the best in your new home!

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