Mile Auto Transport LLC Reviews 

211
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Considering 146 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the very professional staff for their clear communication, friendly attitude, and efficient coordination throughout the entire vehicle transport process. Many consumers also mention that automobiles arrive safely, often right on schedule or even ahead of time, backed by very reasonable pricing options. Some reviewers were not happy with communication issues, noting delayed pickups, disorganized scheduling, or cancelled transports that caused unnecessary stress during their important family moves. A few customers also experienced unexpected changes regarding arrival dates, while others reported unfortunate service incidents with specific transport drivers.

What people talk about most

Delivery service

Customers consistently note positive experiences with delivery service, highlighting prompt arrivals and... See more

Service

Consumers find service to be positive, highlighting efficient operational processes and professional customer... See more

Staff

Reviewers mention positive feedback about staff, highlighting that team members and drivers are consistently... See more

Price

Users describe positive interactions with price, highlighting that the costs are fair and reasonable compared... See more

Customer service

People report positive experiences with customer service, highlighting exceptional support and clear... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Jan is our POC working to schedule the pick up and delivery. He did an excellent job! Seriously, this was the 1st time using an auto transport to take the daughters vehicle from the homebase to Univer... See more

Rated 5 out of 5 stars

This company has an A+ review on BBB and they proved it. We were left high & dry by another carrier the day before a scheduled pickup. I called Mile Auto Trsnspirt and spoke with a very nice and helpf... See more

Company replied

Rated 5 out of 5 stars

The transaction went very smoothly without any hangups or problems. The salesperson was very friendly, helpful and candid with all of my questions about the sale. He also gave me the name and locat... See more

Company replied

Rated 5 out of 5 stars

Really happy with the service that we got from Mile Auto Transport. Their vendor who deliver our vehicle to us was professional prompt and communicated through the entire process. The car was taken ve... See more

Company replied


Company details

  1. Transportation Service
  2. Department of Transportation
  3. Vehicle Shipping Agent

Written by the company

Mile Auto Transport LLC, auto transport broker company stands at the forefront of this industry, distinguished by our commitment to reliability, customer satisfaction, and seamless service. With a robust network of licensed and insured carriers, we ensure that our clients' vehicles are transported safely and efficiently, whether it's across the state or across the country. Services Offered Open Auto Transport: The most cost-effective and popular option, ideal for standard vehicles. Our open carriers are equipped to handle multiple vehicles simultaneously, providing a balance of affordability and safety. Enclosed Auto Transport: For luxury, classic, or high-value vehicles, we offer enclosed transport services that provide maximum protection from the elements and road debris. Door-to-Door Service: We provide door-to-door transport services for the ultimate convenience, picking up and delivering vehicles directly to specified locations. Expedited Shipping: For clients needing swift delivery, our expedited shipping options ensure faster transit times without compromising safety. Specialized Transport: Catering to the unique needs of oversized vehicles, motorcycles, and inoperable cars, we offer specialized solutions to meet diverse transport requirements.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

211 reviews

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No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 83% of negative reviews

Typically replies within 1 week

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4.7

All reviews

(211)

128 reviews in the last 12 months

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Rated 5 out of 5 stars

Second time I have used the service

Second time I have used the service, Alex coordinates everything and delivery is seamless, there are many choices in auto transport, I wouldn't change as they provided me the service I expected for a fair price and I will continue to use them.

22 September 2025
Unprompted review
Rated 5 out of 5 stars

Exceptional experience

Jack provided exceptional customer service from beginning to end. Alex, the driver, communicated the timing of arrival and any delays so there were no surprises. He also got the car to us in a very timely fashion. Simply a great experience all around!

20 September 2025
Unprompted review
Rated 5 out of 5 stars

Mile Auto did a great job

Mile Auto got us a quote quickly and did the job for the exact price they quoted. Driver was great and the vehicle arrived without damage. Would recommend Mile Auto

19 September 2025
Unprompted review
Rated 5 out of 5 stars

10/10 experience!

I was skeptical at first as anyone would be getting their car brought to them from out of state. But Alex was very helpful and sweet. He took care of everything and the car got here in a timely manner. This is a company you can trust! Thank you :)

15 September 2025
Unprompted review
Rated 5 out of 5 stars

Very responsive

The transport request was issued in a timely manner and responded to immediately. The transporter picked up the next day and delivered it within two days. The driver kept me informed on both days and arrived when stated. The vehicle did not have any damage. The driver was very courteous and professional.

10 September 2025
Unprompted review
Rated 5 out of 5 stars

Dan was spectacular

Dan was spectacular. He was a great commentator. The car was picked up when promised and delivered early. I highly recommend them

1 September 2025
Unprompted review
Rated 5 out of 5 stars

Great ownership, follow-up, and successful delivery.

Jan and Alex had a challenge with the shipping of my vehicle, but their follow-up and persistence ensured that my car arrived where it needed to, when it needed to, despite being picked up some days later than originally planned. Even though that delay was not their fault, they did what they needed to do, and solved for the issue. That's exactly what you need from a top notch service provider.

28 August 2025
Unprompted review
Rated 5 out of 5 stars

Excellent Service

Scheduled time of pick-up and delivery on the day as stated in order. Called to tell me that car will arrive between 10am and 1pm one day before, then called with exact time of 11am on arrival date and arrived at that time. Car arrived in excellent condition and driver was polite. I highly recommend them.

29 August 2025
Unprompted review
Rated 1 out of 5 stars

Very frustrating experience

Very frustrating experience, we were told our car would be picked up by Monday August 25th and it was picked up a day later when we had to drive across the country. We had also asked to have our car be delivered by Friday August 29th, but it was not delivered until two days later. Will not be using again if I need this done.

25 August 2025
Unprompted review
Rated 5 out of 5 stars

Delivery Ahead of Schedule/Fair Pricing

Vanessa was easy to work with, very responsive and knowledgeable. She made sure to advise me that pick up dates were within a 3 day window and that my 1100 mile transport from MN to NC would likely take 3 to 4 days after pick up. Pickup occurred at 7pm CST on day 2 and delivery actually occurred ahead of schedule 2 days later at 4pm EST, Mile Auto Transport was not the cheapest nor the most expensive but seemed to have some of the best ratings and is A+ rated by the Better Business Bureau. The driver (Nick) and Vanessa stayed in contact and were responsive to my messages/questions.

23 August 2025
Unprompted review
Rated 5 out of 5 stars

This was a new experience to me

This was a new experience to me. Mile Auto was through, explained their process. I scheduled last minute and they worked with me. I was communicated to the entire time, with eta, barriers, if any and explained what to expected. They even gave me a military discount. The driver was excellent and sent photos once the car was loaded. BBB A+ is correct. I will use them again..

26 August 2025
Unprompted review
Rated 5 out of 5 stars

This was truly a pleasant experience

This was truly a pleasant experience, Alex was very professional as was the drivers who dropped off my car. I’m extremely grateful to all that helped with this process. The pricing was reasonable and if ever in need again, I’ll definitely give them a call…

24 August 2025
Unprompted review
Rated 5 out of 5 stars

They were very professional

They were very professional. Clear communication, on time, accommodating, and straight forward. Their quote was competitive. They were also available for questions and concerns. They now have a customer for life.

21 August 2025
Unprompted review
Rated 5 out of 5 stars

Top Tier Transport Company.

I called Mile Auto after waiting 3 weeks for another carrier to pick up and deliver a motorcycle I sold on Ebay. Vanessa was super kind, courteous and professional. I needed the motorcycle picked up in Wisconsin and was going to Kentucky. After setting things up, the bike was picked up the very next day. It was delivered within 3 days without any problems or issues. Both myself and the buyer were extremely satisfied and the transport driver always communicated with us. I would recommend Mile Auto Transport to anyone out there needing a fast, professional and reliable service. Vanessa and Mile Auto receive 10 stars. 🌟 🌟 🌟 🌟 🌟 🌟 🌟 🌟 🌟 🌟

5 August 2025
Unprompted review
Rated 5 out of 5 stars

Jan is our POC working to schedule the…

Jan is our POC working to schedule the pick up and delivery. He did an excellent job! Seriously, this was the 1st time using an auto transport to take the daughters vehicle from the homebase to University. Based on his performance we will definitely use Mile Transport for all upcoming transports. There were several challenges and Jan was successful to get the drivers scheduled. The car was delivered on time, Excellent!

14 August 2025
Unprompted review

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