mijnAndersnota.nl Reviews 

93
TrustScore 1.5 out of 5

1.4

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Company details

  1. Medical Billing Service

Written by the company

MijnAndersnota.nl is het debiteurenportaal van Anders Medical Factoring. Anders Medical Factoring neemt het volledige debiteurenbeheer van uw zorgverlener uit handen. Dat betekent dat wij niet alleen facturen versturen en innen, maar ook declaraties indienen bij de diverse zorgverzekeraars. Wel zo makkelijk! Ons facturatietraject is zo vriendelijk mogelijk ingericht. Indien u bijvoorbeeld het factuurbedrag niet in een keer kan betalen, dan bieden wij een gratis betalingsregeling aan. Ook kunt u (tijdelijk) uitstel van betaling aanvragen. Als de factuur onverhoopt toch niet op tijd wordt betaald, volgt een incasso- of deurwaarderstraject. Ook dan blijven wij vriendelijk en werken aan een soepele oplossing (bijvoorbeeld door niet direct de maximale incassokosten in rekening te brengen) U krijgt dus ruim de tijd om de factuur te voldoen en wordt altijd netjes en correct behandeld. Onze patiëntendesk is tegen lokaal tarief bereikbaar en wordt bemand door speciaal getrainde medewerkers. Zo krijgt iedereen altijd de aandacht die hij/zij verdient!


Contact info

1.4

Bad

TrustScore 1.5 out of 5

93 reviews

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1.4

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(93)

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Rated 1 out of 5 stars

Swindlers

Swindlers! avoid this company at all costs!
 The actual prices I was given in my first consultancy were increased by 100 percent more.
 i was given a copy of the cost break down three times from the dentist. Then when i get the final bill it doubled!  
and it is incorrect the treatments i had! They emptied out my dental insurance of 500 euro with out providing proof of costs. when i ask abou tit they just stone wall me and when i email them about proof they simply come back with it is  all on the website which btw doesnt work. Now they charged my health insurance company for the treatment i received and now they want me to pay them a 2nd time after my insurance already paid them. I think there is some criminal activity going on and in the netherlands this is all legal.

26 March 2024
Unprompted review
Rated 1 out of 5 stars

Just want to charge their fees.

Same as everyone else here and on other review sites, they have an email that goes to your junk mail, and then charge you extra fees for not having seen it. Their solution offered was to add their email to my address book (after charging me their extra fees). I would have to have known to expect them in order to do so. They know their email ends up in most people’s junk box, don’t seem to care to fix it.
Post was sent to an old address too. Would have been an easy fix if they simply had an email that would not mark as junk, as most real businesses do. Probably not beneficial for them to do that though.

5 October 2023
Unprompted review
mijnAndersnota.nl logo

Reply from mijnAndersnota.nl

Dear Manuela,

I am disappointed to hear this. We try everything so our mails aren't reported as spam, however, we do not have any influence over this. We would recommend you marking our e-mail as safe, so next e-mails will arrive in your mailbox immediately.
The address we receive is the address that is given to us by the dentist. If your address is incorrect, please contact them to alter it.
If there is anything else we can do to make your experience more pleasurable, do not hesitate to let us know: https://www.mijnandersnota.nl/contact/

Regards,
Team mijnAndersnota.nl

Rated 1 out of 5 stars

this is a Fraud company to ask me to…

this is a Fraud company to ask me to pay extra because they returned the payment and there is no clear information that showed they returned my payment, Whoever uses this company will eventually lose their clients!

28 August 2023
Unprompted review
mijnAndersnota.nl logo

Reply from mijnAndersnota.nl

Dear mr. Gu,

I am highly disheartend upon hearing your grievance. Customer and patient satisfaction are of the utmost importance for our company.
We aim for transparent and clear communication with our debtors. If you have any feedback for us as to how we could improve our communication, we would love to hear it! You are free to contact our customer care department: https://www.mijnandersnota.nl/contact/

Regards,

Team mijnAndersnota.nl

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