Mieyes Reviews 

536
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Considering 266 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the effectiveness and high quality of the products, especially eye drops that provide significant relief and are often unavailable or prohibitively expensive in the US. People appreciate the reasonable pricing, which is considerably lower than alternatives. The ordering process is consistently described as easy, and many highlight the surprisingly fast and efficient international delivery service. However, some customers experienced longer delivery times than expected, occasionally due to customs processing or specific shipping options. A few other people also felt that there were occasional issues with order details, such as unintended additions to their cart, receiving incorrect items, or experiencing longer lead times for special orders.

What people talk about most

Product

Customers had positive experiences with product, particularly praising the effectiveness and affordability of... See more

Delivery service

People report positive experiences with delivery service, frequently praising the speed and efficiency of... See more

Order

Reviewers express satisfaction with the ordering process, highlighting its ease and straightforwardness, even... See more

Price

Users describe positive interactions with price, frequently highlighting the affordability of products... See more

Service

Clients share positive opinions on service, with many expressing satisfaction with the efficiency and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Great to be able to order the only eye drops that work for me which are not available in the US and at an affordable price. Fast shipping. Since US customs processing time can be unreliable, order wel... See more

Rated 5 out of 5 stars

I would highly recommend ordering from here if you are in the USA. The same eye medication that I got on their website cost about $1000 dollars in the USA. Shipping was also very quick.

Rated 5 out of 5 stars

I have trusted Mieyes with my manuka honey eye drops for a long while now: I have extreme dry eyes/ constant issues with blepharitis, which I wasn’t properly diagnosed with until a couple of years ag... See more

Company replied

Rated 5 out of 5 stars

The cost is definitely better than the eye drops that are offered here in the US for the same formula. Hopefully they will last me awhile as I ordered five in order to get one free offer. It took lon... See more


Company details

  1. Contact Lenses Supplier

Written by the company

Founded with a vision to democratize the world of contact lenses, Mieyes is an online platform dedicated to providing high-quality contact lenses at fair prices. We believe that good vision should not be a luxury, but a fundamental right. We have used our industry experience and relationships with top manufacturers to offer top-tier products at a fraction of the high street price. SEE MORE, PAY LESS - MiEyes


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

536 reviews

5-star
4-star
3-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 6% of negative reviews

Typically replies within 48 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.7

All reviews

(536)

267 reviews in the last 12 months

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Rated 5 out of 5 stars

110% satisfied with Mieyes!

I am 110% satisfied with Mieyes service and product! It has helped me take care of my eyesight when I previously couldn’t afford to do so.
Thank-you a million times over MIEYES!

25 February 2026
Unprompted review
Rated 5 out of 5 stars

Exceptional and responsive service.

Exceptional and responsive service with my early-on concerns. Staff responded quickly and got me headed in the right direction to get the product I needed. Such a good experience. Thanks

22 February 2026
Unprompted review
Rated 5 out of 5 stars

Very easy ordering experience

Very easy ordering experience, and I am amazed at how quickly I received my order, considering that I live in New York. Thank you, and I look forward to doing more business in the future.

22 February 2026
Unprompted review
Rated 5 out of 5 stars

Smooth and easy experience

Wonderful expedience. I was a bit scared to order from over seas. Didn’t know if this was a trusted company or not. I found out it IS! Smooth and Easy navigation of the web site. Ordering was super easy and shipping was faster than some things I get in the USA. I was kept informed about the shipping and the whole experience was surprisingly uneventful. I WILL order again and I WILL recommend Mieyes.

12 February 2026
Unprompted review
Rated 1 out of 5 stars

Horrible customer service

I see a very high review consensus for this company which is simply baffling to me. I ordered contact lenses in early December. Within a day or two they let me know that they would have to be special ordered and this might take up to 3 weeks and they asked if I still wanted to go ahead with order. I immediately replied that I could not wait that long and cancelled my order which they confirmed within another day or two. In the meantime, of course, my credit card was charged the original purchase amount. Two weeks later I wrote to ask about my refund and I received a reply saying that they were "currently checking the status of the refund". More than two more weeks passed with no communication from MiEyes at all. I wrote again and demanded to know what was happening as it had now been over a month since they took my money and I had heard absolutely nothing. I received no acknowledgement or communication of any kind. I eventually had to file a claim with my credit card company and they issued a credit for the amount and then tried to contact MiEyes who, after yet almost another month and two or three attempts to reach them by my bank finally paid the money to my bank so that my credited amount is now permanent. Long story, horrible customer service.

7 January 2026
Unprompted review

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