Tiboo Reviews 505

TrustScore 4.5 out of 5

4.7

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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the products for their excellent quality, softness, and durability, with many highlighting the benefits of eco-friendly and sustainable options like bamboo and sugarcane. People appreciate the convenience of ordering and the prompt, reliable delivery service, often noting the larger size and longevity of the rolls compared to standard brands. However, some customers also noted issues with delivery, including damaged packaging, missing items, or problems with the courier service. A few reviewers mentioned that certain products, like the bamboo cloths, did not meet their expectations for specific cleaning tasks, and there were isolated reports of toilet paper causing blockages in septic tanks or shedding excessive fibers.

What people talk about most

Product

Customers had positive experiences with product quality. Many reviewers praise the high quality of items like... See more

Quality

Reviewers highlight positive aspects of quality. Many customers praise the high quality of products, noting... See more

Delivery service

Consumers generally find the delivery service to be positive, highlighting prompt and quick deliveries, with... See more

Sustainability

Clients share positive opinions on sustainability, praising products for being eco-friendly and good for the... See more

Order

Users describe positive interactions with order. Many customers found the ordering process easy and... See more

Based on these reviews

Rated 5 out of 5 stars

Love the ethos of this company. We bought the 100% Compostable and Biodegradable Loofah Sponge Scourers 12 Pack for us in our three log cabins. The prices seemed competitive, the communication was exc... See more

Rated 5 out of 5 stars

Five stars for the product, its value and quality but the most recent delivery was marred by the external packing box failing during its journey to me. Half of the box top was open and one roll wa... See more

Rated 5 out of 5 stars

The company seems great. I like the products :the foaming handwash refills are convenient and good to use. The bamboo toilet rolls are beautifully presented (you can reuse the outers as wrapping pape... See more

Rated 5 out of 5 stars

Excellent toilet paper. Softer than mainstream brands. Fast delivery. Large sheet size compared to other brands. PFA free. On subscription now every 2 months. 3 ply and extra long rolls. Very happy c... See more


Company details

  1. Cleaning Products Supplier
  2. Hygiene Articles Wholesaler
  3. Toiletries Store

Written by the company

Tiboo is an eco-friendly online store specialising in zero waste products for everyday life. Every day we witness the increasing effects of global warming. Deforestation is a massive contributor. With trees being harvested for such things as toilet paper, the knock-on effect is alarmingly clear. Tiboo is set to change that. In our time, use of toilet paper around the world has increased significantly and it’s part of our society today. Tiboo doesn’t use paper pulp from trees, we use pure bamboo instead which is one of the world’s fastest growing plants regrowing fully within two years. Bamboo toilet tissue is luxurious, anti-bacterial, naturally hypoallergenic and fantastic for your skin. So you can be eco-friendly without compromising on quality. Our range has quickly grown to include an entire range of sustainable cleaning products. Our products are designed for use in the home as well as for businesses who care about their green credentials.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

505 reviews

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Rated 5 out of 5 stars

Soft tissue paper and good for the environment

I stumbled across this brand whilst searching the internet trying to find a best price for another brand I have been using for the last 2 years. Prices have soared and Tiboo not only came on £10 cheaper, great discount on top of that also. This was not the only selling point. I have a sceptic tank so need to be super aware of what is going in there. Not only is Tiboo softer, cheaper, it’s also so much better for the environment. Moving away from loo rolls made from bamboo to sugarcane has been a game changer. Fast delivery also. Looking forward to a long relationship with Tiboo.

13 April 2026
Rated 5 out of 5 stars

A great product with a great ethos

A great product with a great ethos. Arrives in good time, well packaged and has the quality (3 ply) and softness to do the job. The price is comparable to supermarket versions but without the benefit of the use of materials that would otherwise go to waste!

30 March 2026
Rated 4 out of 5 stars

The delivery was fine and the tissues…

OThe delivery was fine and the tissues are great, as are the kitchen towels. However I was disappointed that the tissues have a piece of plastic where you pull them out. I generslly shop for tissues without this plastic, I have removed it and they come out of the box well. Tiboo please take note.

7 April 2026
Rated 5 out of 5 stars

Super foamy Handwash

No more one use plastic soap dispensers for us. Since switching to Tiboo’s refillable bottles we haven’t looked back. Fresh and warming scents available, smell amazing too.

27 March 2026
Rated 3 out of 5 stars

Love the cloths but not the loo rolls

Love the bamboo cloths but not a fan of the toilet rolls. They're a bit rough, it seems a waste of paper for them to be individually wrapped (and not very eco friendly) and they're smaller than the usual double rolls we buy so actually not better value for money. Worth a try but won't be buying again.

7 April 2026
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Reply from Tiboo

Thanks for the feedback!

Rated 5 out of 5 stars

Super soft, super strong, superfast delivery

The loo rolls arrived very speedily, we ordered the big roll sugar cane ones. The wrappers look fab and the loo roll itself is very soft and substantial. Hubby hadnt liked previous companies I had tried so I am really pleased that these were a hit.

30 March 2026
Rated 5 out of 5 stars

Good eco toilet paper at a good price.

Easy to use site and very good delivery time. Having tried many recycled toilet paper, this is the best for softness and great for our septic tank. When we tried bamboo paper, it resulted in blocked pipes and an emergency visit from our plumber!

30 March 2026
Rated 5 out of 5 stars

Another order done

Again, my 8th Order from Tiboo, this time ordered the Bamboo toilet roll and Kitchen roll combo.
The toilet rolls last so long as they are double rolls and the Kitchen rolls seem to go on forever. People might think these are expensive but when you take into account double rolls the price is comparable, and you are helping the planet, what's not to like.

25 March 2026
Rated 5 out of 5 stars

Tiboo is a great company that produce great quality, eco friendly goods.

Tiboo is a great company that delivers on time and keeps you informed of when your subscription will be processed. I have bought the toilet rolls from here for about 2 yrs now and I love the. I have found that the unbleached rolls are just a little softer than the bleached ones and I'm not put off by the soft, brown colour. cheaper than those you buy in the supermarket, theyre delivered to your door so no carrying or transporting home.

25 March 2026
Rated 4 out of 5 stars

Rather small but quality OK.

Purchased 24 boxes of un-whitened bamboo tissues, Reasonable value for money, square boxes are convenient size to spread around the house. Actual tissues are smaller than advertised, website states tissue size is 20 x 19 cm, measured size is 18.5 x 18 cm. Tissues feel a bit thin but are fairly strong and absorbent.

23 March 2026
Rated 3 out of 5 stars

The toilet rolls are fine

The toilet rolls are fine. However your continued use of DPD means that in my area the parcel is not delivered when due. In fact, the parcel turned up 3 days late with me being told that I had been ‘missed’. This is not true but is always the excuse. I have already had to cancel Naked Paper, Hello Fresh and Gousto due to their use of DPD and was on the point of cancelling yourselves when it turned up, not at the right address but near enough.

19 March 2026
Tiboo logo

Reply from Tiboo

Hi Vivienne, sincere apologies but unfortunately there is no perfect remedy, DPD are the best of a very bad bunch and we choose them despite their charges being much more than their competitors, because their deliveries are generally extremely good. Thank you for your support and hopefully it will be a better delivery experience next time.

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