We saw Dr Minnie Joesph with my 12 year old daughter who has been struggling for many months with her mental health. Dr Joseph was able to engage my daughter and enabled her to open up and express he... See more
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Reviews shaping this summary
The service we have received by Dr Parmar and his team has been exemplary. They have gone above and beyond to treat our now 3 year old daughter. The who experience has been seamless, quick and mo... See more
Company replied
I was booked in for a tongue tie release with Mr. Palmar. Me Palmar made me comfortable and explained everything really well throughout the consultation and procedure. He really took t... See more
Company replied
I have used Midland Health Clinic and specifically with Jonathan Fussey twice now and both times have received fantastic treatment. The second time in particular, I had tried to use my local GP surger... See more
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Company details
Written by the company
A Pay-As-You-Go same day Private GP service offering a range of consultations, vaccines and tests for you and your family. We are located in the heart of Edgbaston's Medical Quarter. We provide continuity of care whilst offering a holistic quality general practice fit for you and your family’s needs. Our excellent premises with on-site parking in Edgbaston will provide a relaxed, and pleasant environment for you. Our UK trained GPs are experienced, and all come with years of NHS service. Here at Midland Health we will take every attention to your health and well-being so you can live life better.
Contact info
78-79 Francis Road, B16 8SP, Birmingham, United Kingdom
- 0121 769 0999
- hello@midlandhealth.co.uk
- midlandhealth.co.uk
4.6
Excellent
422 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 100% of negative reviews
Typically replies within 2 weeks
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I was booked in for a tongue tie…
I was booked in for a tongue tie release with Mr. Palmar.
Me Palmar made me comfortable and explained everything really well throughout the consultation and procedure. He really took the time to listen. I was having restricted movement during adult recreational activities which would cause very painful lesions on my tongue tie.
since the tongue tie release my movement has increased. I’m now able to move it around freely and use my tongue recreationally to its best ability :)
Having the release has also improved general dental health since less bacteria gets stuck under the tongue.
I Highly recommend Mr Palmar!
Regards,
Matthew
22 September 2025
Unprompted review
Reply from Midland Health
Thank you, Matthew, for taking the time to share your experience. We’re delighted to hear that your tongue tie release with Mr Amit Parmar was a positive one and that you felt comfortable and well informed throughout. It’s wonderful to know that the procedure has improved both your comfort and your dental health. We truly value your recommendation and will be sure to share your kind words with Mr Parmar and the team.
Had an appointment the same day in fact…
Had an appointment the same day in fact within 2 hours very good service and would fully recommend Midlands Health will certainly use again.
Very satisfied with the service and saw a very good GP.
19 September 2025
Unprompted review
Reply from Midland Health
Thank you for your feedback. We’re so pleased we could offer you a same-day appointment and that you were happy with the care provided by our GP. It’s great to hear you would recommend Midland Health, and we look forward to welcoming you again in the future.
Expert dermatologist at Midlands Health
I had the chance to have a consultation with Dr Kasparis who certainly is an expert in the field of dermatology. He took the time to check my skin lesions and his reassurance and calm made the consultation very comfortable.
I would like to take the opportunity with this review to thank Dr Kasparis for his kindness at a time when it was as precious to me as his expertise forever grateful. I would definitely recommend Midlands Health rather than worry on an NHS waiting list.
11 September 2025
Unprompted review
Reply from Midland Health
Thank you for taking the time to share your experience. We’re thrilled to hear that Dr Kasparis was able to provide reassurance and make your consultation comfortable. Your kind words mean a lot to him and the whole team, and we’re delighted that you felt supported. We greatly appreciate your recommendation and look forward to continuing to provide expert care when you need it.
I've been using midland health for a…
I've been using midland health for a while now. Never disappointed. Always managed to get a same day appointment. All the docs nurses and reception staff are lovely. Would highly recommend
12 September 2025
Unprompted review
Reply from Midland Health
Thank you so much for your kind words. We’re delighted to hear that you’ve consistently had a positive experience with our team and that same-day appointments have been convenient for you. We really appreciate your recommendation and look forward to continuing to provide you with the highest standard of care.
I had a full medical and had a…
I had a full medical and had a consultation afterwards with DR Sarah Wright
I was delighted with my experience
27 August 2025
Unprompted review
Reply from Midland Health
Thank you for sharing your feedback. We’re delighted to hear you had such a positive experience with Dr Sarah Wright and your full medical chek. Your kind words mean a lot to us.
Amazing from start to finish we had…
Amazing from start to finish we had bloods done it was fast, friendly and we felt truly taken care of
Results back in 2 days
And did amazing with our son with special needs
3 September 2025
Unprompted review
Reply from Midland Health
Thank you so much, Emily. We’re so pleased to hear the process was quick and friendly, and that you felt truly cared for. It’s wonderful to know your son was well supported too — we’ll be sure to share your feedback with the team.
Exemplary service
The service we have received by Dr Parmar and his team has been exemplary.
They have gone above and beyond to treat our now 3 year old daughter.
The who experience has been seamless, quick and most importantly successful in treating her.
Couldn't recommend them more highly and will definitely be utilising midlands health again if required.
28 August 2025
Unprompted review
Reply from Midland Health
Thank you so much for your kind words and for taking the time to share your experience. We’re delighted to hear that Dr Parmar and the team were able to support your daughter and that you found the process seamless and effective. Providing the highest standard of care is always our priority, and it’s wonderful to know this has made such a difference for your family. We truly appreciate your recommendation and look forward to being here for you whenever you may need us in the future.
Work Permit Application
Have used the services of Midland Health in two of their sites as I needed a Medical examinantion (and innoculations) to support a work permit application. The process has taken approximately 10 weeks fdrom start to finish and at all stages I have found their services and communication to be second to none. Extremely professional and helpful with all enquiries. Highly Recommended
23 August 2025
Unprompted review
Reply from Midland Health
Dear Sean,
Thank you for taking the time to share your experience. We’re so pleased to hear that you found our team professional, helpful, and supportive throughout your work permit medical process. It’s wonderful to know that our communication and care met your expectations, and we truly appreciate your recommendation.
I am satisfied with Ms Fidan Bayli
I had an appointment with Ms Fidan Bayli and was very pleased with the experience. She was very welcoming and gentle, and the examination never felt uncomfortable or rushed. I could truly feel her professionalism throughout the consultation. She gave clear advice on treatment and recommended the necessary tests. What I especially appreciated is that she always stayed in touch via WhatsApp — whenever I had questions, it was very easy to get answers from her.
13 August 2025
Unprompted review
Reply from Midland Health
Dear Hanna,
Thank you for your wonderful feedback. We’re delighted to hear that your experience with Ms Fidan Bayli was so positive and that you felt comfortable and well-supported throughout your consultation. It’s great to know her clear advice and approachable manner made such a difference, and that you valued the ease of communication afterwards.
We truly appreciate your recommendation and look forward to supporting you again in the future.
Brilliant expierence
Brilliant expierence,
Mrs Arti Dhokia was thorough we have made a plan, I received the email straight away so I can start,
Thank you Anja
11 August 2025
Unprompted review
Reply from Midland Health
Thank you so much for your kind feedback, Anja. We’re delighted to hear you had a brilliant experience with Arti Dhokia our Consultant Dietitian and Dietetic Lead, and that you felt supported with a clear plan moving forward. It’s great to know the follow-up email was received promptly so you could get started straight away.
We truly appreciate you taking the time to share your experience and look forward to supporting you throughout your care.
Check they can do what you’re asking for 🤷🏽♀️
Made an appointment over the phone, explained what I needed and why. No problem with that. However, after travelling an 80 mile round trip and time off work to attend, the sonographer, albeit very apologetically, told me that she could not perform the scan I needed but I could rebook for the following week. I wonder if anyone clinical looks over the appointments, as it would have been much better if that fact had been established prior to my arrival.
If not for this ‘blip’ my review would have been 5 ⭐️
I must also add that the reception staff (Verona and Paul) were brilliant and also very apologetic. Verona couldn’t have done any more to help. She was very understanding and respectful, even though I was furious. They also refunded my fee straight away, so kudos to the accounts dept too.
6 August 2025
Unprompted review
Reply from Midland Health
Thank you for taking the time to share your experience with us. We are very sorry for the inconvenience and frustration caused by this situation, particularly after the effort you made to attend your appointment.
Your feedback has been shared with our team, and we are taking steps to further train our staff to ensure that patients receive the right guidance before attending. While our customer service team isn’t medically trained, we fully understand how important it is to have clear communication and checks in place to avoid situations like this in the future.
We’re pleased to hear that our reception and accounts colleagues were able to support you on the day, and we truly appreciate your kind words about their service.
Thank you again for your constructive feedback, which will help us improve the care and service we provide.
Dr Noma Mathe - Amazing !
Dr Noma Mathe treated my daughter and was fantastic from beginning to end. She listened, applied her knowledge and carried out the procedure.
Excellent service, a very positive experience, thank you.
4 August 2025
Unprompted review
Reply from Midland Health
Thank you for taking the time to share your experience. We’re so pleased to hear that Dr Noma Mathe provided such fantastic care for your daughter from start to finish. Listening to patients and applying specialist knowledge with care is at the heart of what we do, and it’s wonderful to know this made a positive difference. We truly appreciate your feedback and look forward to supporting you and your family in the future.
Reply from Midland Health
Thank you so much for your kind words! We're delighted to hear that you had a positive experience with our team and that your results arrived on time. If you ever need anything in the future, we're here to help.
Dr Katy Kyprianou
Dr Katy Kyprianou
In all my 38 years I have never been fortunate enough to engage with such a committed, thorough Doctor. I was treated as if O mattered, not as if I was just a number.
I have some worrying health issues and was so worried that I would get awful news resulting in me leaving my husband and three young children behind. It was as if Dr K, knew how worried I was and reassured me I no longer needed to worry as she would ensure I got the right care I needed. It felt like she had given me a hug down the phone, I could tell i was in good hands. Of course I got my appointments through and all instructions regarding relevant tests within a time frame i didn't know the NHS could do these days. I am currently awaiting some results and more tests but she has kept me updated 3 or 4 times since our initial appointment. She is always so warm and reassuring in her calls. I am overwhelmed with her sincerity and her caring nature, I have cried tears of relief after our calls. I know I am in good hands. Thank you Doctor. You are one of a kind
31 July 2025
Unprompted review
Reply from Midland Health
Thank you so much for taking the time to share your experience. Your kind words mean the world to us and to Dr Katy Kyprianou.
We’re truly touched to hear how supported and reassured you’ve felt under Dr Kyprianou’s care. She is deeply committed to providing compassionate, patient-centred care, and it’s incredibly heartening to know this has made such a meaningful difference during what must be a very difficult time for you.
Your feedback serves as a powerful reminder of why we do what we do. We’ll be sure to pass your message on to Dr Kyprianou and the rest of the team — we know it will mean a great deal to them.
Wishing you strength, clarity, and continued support as you move through your investigations. Please don’t hesitate to reach out if there’s anything more we can do.
Really positive experience
Really positive experience with Dr. Kudlur. Supportive, understanding.
27 July 2025
Unprompted review
Reply from Midland Health
Thank you for your lovely feedback. We’re so pleased to hear that your experience with Dr Nirvana Kudlur was a positive one.
Dr Kudlur is dedicated to providing thoughtful, compassionate care, and it's wonderful to know you felt supported and understood during your time with us.
We truly appreciate you taking the time to share your experience.
Midlands health
Very good experience for first time at a private clinic, staff were very nice and welcoming. DrPav Dhesi was wonderful. Had to go and get covid vaccine after cancer treatment. Had some good advice about follow-up treatments
17 July 2025
Unprompted review
Reply from Midland Health
Thank you so much for your kind words and for taking the time to share your experience. We're so pleased to hear that your first visit to a private clinic was a positive one, and that you felt welcomed and well cared for by our team.
Dr Pav Dhesi will be especially glad to know you found the consultation helpful and reassuring — we'll be sure to pass your feedback along.
Wishing you all the best with your ongoing recovery and follow-up treatments. Please don’t hesitate to reach out if there’s anything we can do to support you further.
The doctor we saw for our son's hearing…
The doctor we saw for our son's hearing issues, put us right at ease a lovely experience
12 July 2025
Unprompted review
Reply from Midland Health
Hello Gavin,
Thank you so much for your lovely feedback. We're delighted to hear that your visit was a positive experience and that the doctor was able to put you and your son at ease.
It means a lot to us to know that you felt comfortable and well looked after — especially when it comes to something as important as your child’s health.
Please don’t hesitate to get in touch if we can support you further.
Fantastic private medical service
I had a procedure with Mr Bhatt. The whole team were amazing. Incredibly efficient, professional and empathetic. I was given full info in a way that was easily digestible, the major issues were appropriately highlighted and repeated to me, and the procedure itself was done with a clearly high degree of expertise and skill. Couldn’t be more happy or impressed.
9 July 2025
Unprompted review
Reply from Midland Health
Thank you so much for taking the time to share your fantastic feedback!
We’re delighted to hear that your experience with Mr Bhatt and the team was so positive. It’s wonderful to know you felt well-informed, supported, and confident in the care and expertise you received. Providing efficient, professional, and compassionate care is exactly what we strive for.
We truly appreciate your kind words and recommendation, and we’re here if you ever need us again in the future.
worstt experience
eorst experience. very discriminative. No one will check my blood test for my liver kidneys and my wsteogen or testosterone level! because im transitioning.
5 July 2025
Unprompted review
Reply from Midland Health
Thank you for your feedback, and we're truly sorry to hear about your experience. We want to assure you that at Midland Health, we provide comprehensive health checks—including liver and kidney function tests, as well as hormone level testing such as estrogen and testosterone—for all patients, regardless of their background or transition status.
We take any concerns about discrimination very seriously. Please contact us directly at hello@midlandhealth.co.uk or give us a call so we can look into this matter further and ensure it’s fully addressed. Your health and comfort are important to us, and we’re here to help.
TOTAL shambles
TOTAL shambles. (Doctor's appointment was fine.)
He said it SHOULD be OK to email the pharmacy for me to collect prescription: someone would come back to confirm either way. Noone did. Drove to pharmacy.
No email, so no collection. In fact need to email AND ring. Surprised Midland does not know this.
Next day (sunday): SAID they were open 9:00-14:00 rang: kept on hold for an hour. Cut off. Rang back 40 mins. Never picked up.
MONDAY. Rang. Took my message. NOTHING HAPPENED. rang later, SAID they would ring back. Didn't. (emailed instead.) Still hadn't rung pharmacy as requested. Then finally did so.
TOTALLY TOTALLY useless and incompetent.
30 June 2025
Unprompted review
Reply from Midland Health
Thank you for your feedback. We're sorry to hear about the frustration you experienced and we understand how important timely access to prescriptions is. While your doctor’s appointment went well, it’s clear that the follow-up process fell short of expectations, and for that we sincerely apologise.
We did attempt to contact the pharmacy on multiple occasions but were unfortunately unable to get through. In situations like this, we strongly recommend using our online pharmacy service, especially when collection may not be possible. It often provides a more reliable and convenient option.
If you’re still experiencing any difficulties or if there’s anything we can do to assist further, please don’t hesitate to get in touch with us at hello@midlandhealth.co.uk. We are committed to improving and ensuring your concerns are fully addressed.
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