Midas Beds Reviews 

522
TrustScore 4.5 out of 5

4.5

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Review summary

Created with AI, based on recent reviews

Looking at 499 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the excellent quality of the products, noting their sturdiness and good finish, with many appreciating the useful storage options. The delivery service is frequently highlighted as fast, efficient, and well-communicated, with many people commending the polite and helpful staff who often go above and beyond by assembling beds or carrying items upstairs. However, some customers also noted issues with product quality, describing items as flimsy, poorly built, or not matching the advertised heavy-duty standards. A few other people also felt that communication was poor, with instances of undelivered items, damaged goods upon arrival, or ignored requests for refunds.

What people talk about most

Product

Customers generally express satisfaction with the product, highlighting its quality, sturdy construction, and... See more

Delivery service

Consumers generally report positive experiences with the delivery service, often highlighting excellent and... See more

Quality

Customers consistently note positive experiences with quality, praising the well-built and sturdy... See more

Service

Reviewers highlight positive aspects of service, with many praising the excellent and first-class service... See more

Staff

People report positive experiences with staff, frequently praising the delivery teams for their helpfulness,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Midas beds were an excellent company to supply &install new bed base.Have slept on it with existing Simba mattress & sleep is now wonderful.The two men took away my existing divan base which I can now... See more

Company replied

Rated 5 out of 5 stars

Lovely bed and mattress my father in law was very happy, very good service from this company and a quick turnaround, great selection of colours, delivery guys were great! Assembled the bed quickly w... See more

Company replied

Rated 5 out of 5 stars

Right from when I ordered my bed , I received emails keeping me upto date with its progress. I was given a date for delivery and the opportunity to change it if need be .i was contacted by the delive... See more

Company replied

Rated 5 out of 5 stars

10/10 service. Superb quality. Fantastic pricing. Fast and perfect delivery. Will most definitely use again. Cannot fault the service from start to finish. Keep up the good work, this company is d... See more

Company replied


Company details

  1. Bed Shop
  2. Bedding Store
  3. Bedroom Furniture Store
  4. Mattress Store

Written by the company

We’re a family-run business with over 30 years of experience in crafting quality beds. At Midas Beds, comfort runs in the family. With decades of expertise, we know what it takes to create the perfect night’s sleep – combining timeless craftsmanship with everyday affordability. Every bed we offer reflects our commitment to quality, durability, and care. Why Choose Midas Beds? Made in the UK Every product we make is built by hand in the UK. From sturdy frames to supportive mattresses, we take pride in delivering locally made quality you can trust. Free & Fast Delivery Free & Fast Delivery available within 3–7 working days. Additional shipping surcharges may apply based on your location. 0% Interest, Buy Now Pay Later We believe everyone deserves great sleep—without financial stress. That’s why we offer 0% interest finance and flexible Klarna payment options, including Buy Now, Pay Later. 5-Year Warranty We stand behind our craftsmanship. That’s why all Midas Beds products come with a 5-year warranty for peace of mind.


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

522 reviews

5-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

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4.5

All reviews

(522)

497 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Ordered still not received and lied to about the status

We ordered from this company a bed 8 days ago now. Delivery was meant to be 3-7 days from ordering but so far we've received nothing. When I click on track order the status is still the same saying its preparing for delivery which its been on since ordering. I've sent an email which took 2 days to get a reply saying the couriers were picking it up from them to deliver it within 48 hours but it's now been 36 hours and we've had zero contact and the tracking still still says preparing for dispatch. We're not impressed that we've had to wait this long as the bed as my mum has now been without a bed in her new house and the fact we've been lied to in an email. Please can someone look into this and resolve this as soon as possible thank you. Since leaving this review I received a message saying my order was being delivered. I waited in all afternoon for it to then receive a call saying it wasn't being delivered after all. We would like a full refund on this order as its now been 10 days and we've received nothing and we need to order one from a more reliable company.

25 May 2026
Unprompted review
Midas Beds logo

Reply from Midas Beds

Thank you for your feedback, and we’re sorry to hear about your frustration.

Please note that our advertised delivery timeframe is 3–7 working days. We completely understand your concerns regarding the lack of updates and communication.

Unfortunately, as no order number was included in your review, we are unable to locate or track your order from the information provided. If you could please contact us with your order number, we will be happy to investigate this for you and prioritise your case.

Kind regards,
Midas Beds

Rated 5 out of 5 stars

Excellent ottoman divan base

Very good quality ottoman divan base and very quick delivery

21 May 2026
Unprompted review
Midas Beds logo

Reply from Midas Beds

Here's a professional reply you can use:

Thank you for your wonderful review!

We're delighted to hear that you are pleased with the quality of your ottoman divan base and that your order arrived quickly. Providing high-quality products and efficient delivery is something we take great pride in.

Thank you for choosing Midas. We truly appreciate your support and hope to serve you again in the future.

Kind regards,
Midas Beds

Rated 5 out of 5 stars

All service was great

All service was great. Fast delivery, tracking from the beginning and lovely bed. I’m very happy from my bed.

1 June 2026
Unprompted review
Midas Beds logo

Reply from Midas Beds

Here's a friendly and professional reply:

Thank you for your fantastic review!

We're delighted to hear that you were happy with our service, fast delivery, and order tracking. It's especially wonderful to know that you love your new bed and that it has met your expectations.

Thank you for choosing us and for taking the time to share your experience. We truly appreciate your support and hope to serve you again in the future.

Kind regards,
Midas Beds

Rated 5 out of 5 stars

Great product at a very competitive…

Great product at a very competitive price.
Communications from the store regarding updates and delivery times were 1st class.
Delivery was good by placing the bed into the room of choice, but it was left to us to unpack it, assemble it and get rid of all of the waste packaging.
So, apart from the very final part of the delivery, everything else was fantastic and I would definitely recommend Midas and use this company again.

25 May 2026
Unprompted review
Midas Beds logo

Reply from Midas Beds

Here's a professional response you could post:

Thank you for your wonderful review and for taking the time to share your experience.

We're delighted to hear that you were pleased with the quality of your bed, our competitive pricing, and the communication you received throughout the order and delivery process.

We also appreciate your feedback regarding the final stage of the delivery. Our standard service includes delivery to the room of your choice, but we understand that unpacking, assembly, and disposal of packaging can make the experience even more convenient. Your comments are valuable and will help us continue to improve our service.

Thank you again for your recommendation. We truly appreciate your support and look forward to serving you again in the future.

Kind regards,
Midas Beds

Rated 5 out of 5 stars

Easy

So easy. Delivery very quick

26 May 2026
Unprompted review
Midas Beds logo

Reply from Midas Beds

Thank you for your feedback! We’re delighted to hear you found the process easy and that your delivery was very quick.

We really appreciate your support.

Kind regards,
Midas Beds

Rated 5 out of 5 stars

Great service from beginning to end

Great service from beginning to end. Communication was good, delivered when promised and delivery guys were really helpful. Completely hassle free, I would highly recommend

23 May 2026
Unprompted review
Midas Beds logo

Reply from Midas Beds

Thank you for your fantastic feedback! We’re delighted to hear you had a great experience from beginning to end.

It’s wonderful to know that the communication, delivery, and service from our delivery team all met your expectations and made the process completely hassle-free. We truly appreciate your recommendation and support.

Kind regards,
Midas Beds

Rated 5 out of 5 stars

I am happy with the Ottoman double bed…

I am happy with the Ottoman double bed I bought and happy with the services.

31 May 2026
Unprompted review
Midas Beds logo

Reply from Midas Beds

Thank you for your feedback! We’re delighted to hear you’re happy with your ottoman double bed and the service you received.

We really appreciate your support and are pleased you had a positive experience with Midas Beds.

Kind regards,
Midas Beds

Rated 5 out of 5 stars

Excellent service!! Quality product

Fast delivery to room of choice. Good communication on dispatch and delivery time. Beautiful bed and such a comfy mattress.

26 May 2026
Unprompted review
Midas Beds logo

Reply from Midas Beds

Thank you for your wonderful feedback! We’re delighted to hear you were happy with the fast delivery, clear communication, and room-of-choice service.

It’s fantastic to know you love your new bed and find the mattress so comfortable. We truly appreciate your kind words and support.

Kind regards,
Midas Beds

Rated 5 out of 5 stars

Excellent quality

Excellent quality . Excellent delivery

15 May 2026
Unprompted review
Midas Beds logo

Reply from Midas Beds

Thank you for your feedback! We’re delighted to hear you were pleased with both the quality of your product and the delivery service.

Kind regards,
Midas Beds

Rated 5 out of 5 stars

Ordered a divan with storage drawers…

Ordered a divan with storage drawers and honestly it made my room look way nicer straight away. Comfortable, practical and didn't cost a fortune either.

26 May 2026
Unprompted review
Midas Beds logo

Reply from Midas Beds

Thank you for your wonderful feedback! We’re delighted to hear your new divan bed with storage drawers has made such a positive difference to your room.

It’s great to know you’re happy with the comfort, practicality, and value for money. We really appreciate your support.

Kind regards,
Midas Beds

Rated 5 out of 5 stars

Bed heaven!

Lovely bed easy to use order once ordered you are kept updated and really good delivery info and service

9 May 2026
Unprompted review
Midas Beds logo

Reply from Midas Beds

Thank you for your lovely feedback! We’re delighted to hear you’re happy with your bed and that you found the ordering process easy and straightforward.

It’s also great to know you appreciated the updates, delivery information, and overall service. We truly appreciate your support.

Kind regards,
Midas Beds

Rated 4 out of 5 stars

Bed base

The bed base was delivered fine however there was a small scuff mark on the corner of one side. Which I’m not too pleased about - otherwise the bed base is nice the storage underneath is good. I have knocked off 1 star due to the scuff mark. Delivery was good the guys were lovely

22 May 2026
Unprompted review
Midas Beds logo

Reply from Midas Beds

Thank you for your feedback. We’re pleased to hear you’re happy with the bed base, the storage space, and the delivery service, and that our delivery team made a positive impression.

We’re sorry to hear about the scuff mark on the corner of the base and understand your disappointment. If you would like us to look into this further, please feel free to contact us and we’ll be happy to assist.

Kind regards,
Midas Beds

Rated 5 out of 5 stars

Very quick delivery good quality bed…

Very quick delivery good quality bed would use again

22 May 2026
Unprompted review
Midas Beds logo

Reply from Midas Beds

Thank you for your feedback! We’re delighted to hear you were happy with the quick delivery and the quality of your bed.

We truly appreciate your support and look forward to serving you again in the future.

Kind regards,
Midas Beds

Rated 5 out of 5 stars

Great service

Delivery on time. Operatives polite and helpful putting bed upstairs. Polite and efficient.

23 May 2026
Unprompted review
Midas Beds logo

Reply from Midas Beds

Thank you for your feedback! We’re delighted to hear your delivery arrived on time and that the delivery team were polite, helpful, and efficient in bringing the bed upstairs for you.

We really appreciate your kind words and support.

Kind regards,
Midas Beds

Rated 5 out of 5 stars

Very quick delivery

Very quick delivery. The two young men who delivered the divan were very nice and polite. The divan is excellent quality, very well made. Resolved a small issue within hours. Customer service 100%. I would highly recommend Midas without doubt.

22 May 2026
Unprompted review
Midas Beds logo

Reply from Midas Beds

Thank you for your fantastic feedback! We’re delighted to hear you were pleased with the quick delivery, the professionalism of our delivery team, and the quality of your divan.

It’s especially great to know that your issue was resolved quickly and that you were happy with the level of customer service you received.

We truly appreciate your recommendation and kind words.

Kind regards,
Midas Beds

Rated 5 out of 5 stars

Amazing service

Amazing service, amazing delivery. Bed was really easy to put together and brilliant quality. I would highly recommend Midas beds .

8 May 2026
Unprompted review
Midas Beds logo

Reply from Midas Beds

Thank you for your amazing feedback! We’re delighted to hear you were happy with the service, delivery, and quality of your bed.

It’s fantastic to know the bed was easy to assemble and met your expectations. We truly appreciate your recommendation and support.

Kind regards,
Midas Beds

Rated 5 out of 5 stars

Excellent

Friendly service, they took the mattress to my room very quickly and efficiently without damamging my freshly painted walls. They also didn’t mind removing shoes since I had new carpet put in. Excellent experience and very happy with my purchase

28 May 2026
Unprompted review
Midas Beds logo

Reply from Midas Beds

Thank you for your wonderful feedback! We’re delighted to hear you had such a positive experience with our delivery team.

It’s great to know they handled the delivery with care, respected your home by removing their shoes, and ensured your freshly painted walls and new carpet were looked after. We’re also pleased to hear you’re happy with your purchase.

We truly appreciate your kind words and support.

Kind regards,
Midas Beds

Rated 5 out of 5 stars

So.....

Really not going to lie , I was sceptical at 1st , I looked up reviews seemed genuine. Ordered, 2 bedds 2 headboards. One headboard was missing on delivery, was asked by the delivery driver to contact midas beds , I did , super apologetic over the phone and missing item was send that day. I would use again thank you items were good quality and exactly what I wanted

5 May 2026
Unprompted review
Midas Beds logo

Reply from Midas Beds

Thank you for your wonderful feedback! We’re delighted to hear that despite your initial scepticism, you were pleased with both the quality of the products and the service you received.

We apologise again for the missing headboard, but we’re glad our team was able to resolve the issue quickly and get the replacement sent out the same day.

It’s fantastic to hear that everything was exactly what you wanted, and we truly appreciate your support and willingness to use us again.

Kind regards,
Midas Beds

Rated 4 out of 5 stars

Not yet unwrapped but all looks good

Not yet unwrapped but all looks good, user friendly ordering, delivered on time, no issues….. Would use again and would recommend 👍

22 May 2026
Unprompted review
Midas Beds logo

Reply from Midas Beds

Thank you for your feedback! We’re delighted to hear you found the ordering process user-friendly and that your delivery arrived on time without any issues.

We really appreciate your recommendation and look forward to serving you again in the future.

Kind regards,
Midas Beds

Rated 5 out of 5 stars

Great bed

Great bed. Good price. Great communication about bed and delivery all the way through. Will use again. 100% Recomend.

16 May 2026
Unprompted review
Midas Beds logo

Reply from Midas Beds

Thank you for your fantastic feedback! We’re delighted to hear you were happy with the quality, value, and communication throughout the ordering and delivery process.

We truly appreciate your recommendation and look forward to serving you again in the future.

Kind regards,
Midas Beds

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