miccostumes Reviews 

562
•
TrustScore 4 out of 5

4.0

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Review summary

Created with AI, based on recent reviews

Evaluating 196 reviews, reviewers had a great experience with this company. Customers frequently praise the high quality of the costumes, noting that fabrics, sewing, and overall details closely match the website photos. Consumers also appreciate the fast delivery service and affordable prices, with many packages arriving on time or even earlier than expected. However, some customers also noted issues with shipping delays and orders taking a very long time to reach their destinations. Some people were dissatisfied with the sizing and construction, mentioning that specific outfits felt too tight, poorly fitted, or lacked important components. A few other people also felt that communication could be improved when dealing with problematic orders or missing items.

What people talk about most

Product

Clients share positive opinions on product, frequently praising the high quality of materials, accurate... See more

Quality

Reviewers highlight positive aspects of quality, expressing great satisfaction with the well-made materials,... See more

Delivery service

Consumers find delivery service to be positive, highlighting that packages consistently arrive quickly and... See more

Order

Reviewers express mixed feelings about their order experiences, highlighting a wide split in customer... See more

Price

Customers had ambiguous experiences with price, as many reviewers praised the affordable costs, fair rates,... See more

Reviews shaping this summary

Rated 4 out of 5 stars

J'ai acheté le cosplay de Scarlet Witch (version WandaVision). Un bon rapport qualité prix et une livraison irréprochable et très rapide ! Le costume est le même que sur les photos. En revanche j'ai j... See more

Rated 5 out of 5 stars

I was scheptical with the material seeing the lower price range and the past experiences with buying cosplay from other online websites. However, I was pleasantly surprised with my 9s cosplay. The mat... See more

Rated 5 out of 5 stars

The cosplays I've gotten have always arrived on time and the only one that has been delayed they actually emailed me about! I adore Miccostumes support too they're always so friendly and I've never ha... See more

Rated 5 out of 5 stars

Bought a Crona wig. For the price of $30, it is a really good quality. We had concerns about shipping on time for Halloween but it arrived quickly and on time. Only small issue was that the order conf... See more


Company details


Contact info

4.0

Great

TrustScore 4 out of 5

562 reviews

5-star
4-star
3-star
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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 100% of negative reviews

Typically replies within 24 hours

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4.0

All reviews

(562)

220 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

I overall love it 🎀

I received my cosplay two or three days before due date and i am very surprised!!, the materials were better than i expected, there is some extra fabrics that aren't cut out like in the back but its okay, the sizing is great but the bodice part is a bit big for me as an Asian but i didn't really mind because i don't like feeling suffocated while in cosplay as a lot of decorations are already attached to me haha. I hope the quality wont change and just keeps improving because cosplays nowadays are like fast fashion and it annoys me.

19 May 2026
Unprompted review
Rated 1 out of 5 stars

If you got a big booty or big tiddies,you can forget it.

These guys are such a scam. They make such cute costumes yet their sizing sucks ass. YOU GUYS REALLY NEED TO IMPROVE YOUR GUYS'S SIZING!!!! 😡😡😡😡

13 May 2026
Unprompted review
miccostumes logo

Reply from miccostumes

Thanks for taking the time to give us your review. So sorry to hear the sizing issue. Please send some pictures of the costume you received and measurements of the costume to our customer service email address. We will provide you with a solution as soon as possible. Please be assured that we take these matters very seriously and we apologise for your recent poor experience and the inconvenience this has caused. If you need any further help or experience any further problems, please don’t hesitate to get in touch.

Rated 1 out of 5 stars

Gross!! Used & Dirty 🤢

Gross!!! Why would you send me a used, worn, dirty costume?!!! The order came quicker than expected but apparently they just sent me somebody else’s return. That’s highly unhygienic. I just picked up my package today and when I opened it. The accessories are broken and missing pieces, costume looks worn and the stockings still has the persons foot dirt on it, like they were dancing on some dirty ass street. The thread’s loose on some parts of the costume. I wish I could add the pictures. I really trusted you guys because my prior experience was good and I even recommended to people but this is just disappointing.

10 May 2026
Unprompted review
miccostumes logo

Reply from miccostumes

Hi Musulynn,
Thanks for taking the time to give us your review. So sorry to hear the costume arrived in bad condition. We will look into the issue with the shipping department asap. Please send some pictures of the wig you received and a picture of the packaging to our customer service email address. We will provide you with a solution as soon as possible. Please be assured that we take these matters very seriously and we apologise for your recent poor experience and the inconvenience this has caused. If you need any further help or experience any further problems, please don't hesitate to get in touch.
Sincerely,
Miccostumes

Rated 5 out of 5 stars

Quick shipping, good quality

I ordered from miccostumes a couple of times already and so far I wasn't disappointed with my purchases. In stock items are dispatched vary quickly and shipping doesn't take long, my latest order needed roughly 14 days to arrive. The costumes are good quality and only needed tiny alterations for a perfect fit, but it's still quicker and cheaper than making a whole cosplay from scratch. So if you want to cosplay a popular character, you'll definitely find their outfits at miccostumes. I'll be definitely order more in the future ❤️

17 April 2026
Unprompted review
Rated 2 out of 5 stars

NOT RECOMMENDED!

NOT RECOMMENDED!

I've face the following issues with miccostumes:

Cons:
- Website shows inaccurate information on product listings including fraudulent product photos, inaccurate sizing information, and inaccurate color/style options.

- Return process is extremely anti-consumer and makes it next to impossible to return items even when the items have major defects.

- When contacting support regarding receiving wrong style, support blamed customer for the misunderstanding. Support was provided screenshots and examples of the issues on the website (which occurred in multiple browsers both on mobile and desktop) that caused the misunderstanding for the wrong style received.

- Products received did not match product photos and contained missing items, different material, and poor craftsmanship than that were shown in product photos.

- Website does not give ability to leave reviews on products so there is no way to warn other customers about the fraudulent nature of the website and/or product listings.

12 April 2026
Unprompted review
miccostumes logo

Reply from miccostumes

Hi,
Thanks for taking the time to review. Please accept our sincere apologies for your recent shopping experience. To better assist you in resolving this issue, please send us the details related to your order. Our senior customer service representative will check the situation with the relevant departments based on the order details and issue description you provide, and assist you with an appropriate solution.
Furthermore, customers can submit product reviews directly from the "My Account" area. We will read customer reviews, record them, and provide feedback to the relevant departments. This is a crucial aspect of building trust and connection with our customers.
We assure you that this communication is not an automated response. Whether or not you choose to continue engaging with us, your feedback has already prompted us to reflect and improve. We truly appreciate your honesty and hope to have the opportunity to do better.
Sincerely,
Miccostumes

Rated 5 out of 5 stars

Love it.

The outfits are perfect and I love their wigs. Also shipped quickly. Will definitely get more from them in the future.

7 May 2026
Unprompted review
Rated 5 out of 5 stars

Amazing cosplay site!

I absolutely love all the cosplays I have gotten from Miccostumes, they are all high quality and are true to the sizing guide! I would definitely recommend them for wigs and cosplays.

30 March 2026
Unprompted review
Rated 1 out of 5 stars

Got an extremely tangled wig

Got an extremely tangled wig that was extremely knotted! I am still waiting for customer service to fix my issue. I'm very unhappy.

30 April 2026
Unprompted review
miccostumes logo

Reply from miccostumes

Thanks for taking the time to give us your review. So sorry to hear the wig arrived tangled.We will look into the issue with the shipping department asap. Please send some pictures of the wig you received and a picture of the packaging to our customer service email address. We will provide you with a solution as soon as possible. Please be assured that we take these matters very seriously and we apologise for your recent poor experience and the inconvenience this has caused. If you need any further help or experience any further problems, please don’t hesitate to get in touch.

Rated 5 out of 5 stars

Nice cosplay shop

I´ve bought two cosplays from miccostumes and both are really nice. The size charts are accurate and delivery was fast (I´m living in Germany). You get exactly what you want and see on the product pages. I can recommend buying there :)

26 April 2026
Unprompted review
Rated 5 out of 5 stars

High Quality and Budget Friendly

I like Miccostumes a lot! It’s my go-to cosplay website when I’m looking to buy a cosplay first-hand. Most cosplays are budget friendly, and high quality. I wish they’d make more Metaphor Re:Fantazio cosplays! I think the quality of both of them were amazing!

25 April 2026
Unprompted review
Rated 1 out of 5 stars

Ruined plans

I ordered my cosplay in March, was told it would arrive in early may, needed it mid may. A week before it was supposed to get here got told it wouldn’t arrive in time. Ruined my plans completely, all other cosplay shops will take longer than needed. If there is delays, tell me so I can order elsewhere.

Do not trust shipping time on website

25 April 2026
Unprompted review
miccostumes logo

Reply from miccostumes

Thanks for taking the time to give us your review. Costume production is delayed, which may ruin your plans. We can feel your disappointment. We've also been following the costume's production progress and urging the production department to complete it quickly. If you still need this costume in the future, we can offer a discount.
We apologise for your recent poor experience and the inconvenience this has caused. If you need any further help or experience any further problems, please don’t hesitate to get in touch.

Rated 5 out of 5 stars

The communication from Micocostumes was…

The communication from Micocostumes was great, I had heard mixed reviews but for me it was top notch, I had a misunderstanding with my order on my end and they explained everything to me and everything has been running smoothly, definitely better than other cosplay sites, highly recommend

21 April 2026
Unprompted review
Rated 5 out of 5 stars

Miccostumes is one of the main websites…

Miccostumes is one of the main websites I order from, the quality is amazing the sizing is accurate

And all in all? The cosplays are absolutely stunning, if you want to order your cosplay please check out Miccostumes!

Their cosplays are really worth your money!

20 April 2026
Unprompted review
Rated 5 out of 5 stars

Great

I ordered a Miccostumes cosplay weeks ago, and given where I am, I didn't think it would arrive quickly, but I was surprised by how fast it was. The cosplay is high quality and very durable, and the sizes are accurate. I highly recommend buying from here.

18 April 2026
Unprompted review
Rated 4 out of 5 stars

Really good

The cosplay itself was great,it had good quality and accessories but im giving it 4 stare because the pin and 2 burrone on the best broke.Other than that It was amazing.

9 October 2025
Unprompted review
Rated 2 out of 5 stars

Blocked me for no reason

Hi. I would like to know why you blocked me on Instagram for an accident?
I was just trying to express my satisfaction for the quality of the costume i bought from you guys.
I then accidently pressed the call button and immediately apologised for it.
I will take my custom elsewhere if that's how you treat your customers

15 April 2026
Unprompted review
miccostumes logo

Reply from miccostumes

Hi! Thank you for your review. We're sorry for the confusion, but we definitely didn't block you. Our account was unfortunately targeted by a malicious attack. We're talking to Instagram now to get it back.
In the meantime, you can reach us here, at our backup @miccostumes.fashion, or via email support@miccostumes.com. Thanks for your patience and for sticking with us!

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