Miaplaza, Inc. Reviews 

666
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Evaluating 237 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the highly customizable coursework and the engaging video lessons that make learning fun for children. Parents love the intuitive parent portal and the incredible flexibility that allows families to easily manage daily schedules. Consumers also deeply appreciate the outstanding customer support team, noting that representatives respond very quickly and answer all questions completely. Some reviewers were not happy with technical issues, system bugs, and unexpected errors during school hours. Some people also felt that constant platform updates and specific features like mandatory typing timers caused unnecessary frustration.

What people talk about most

User experience

People report positive experiences with user experience, highlighting that the platform is super easy to use... See more

Customer service

Reviewers highlight positive aspects of customer service, describing the support team as responsive,... See more

Product

Clients share positive opinions on product, highlighting the flexible curriculum and variety of classes.... See more

Staff

Customers consistently note positive experiences with staff, highlighting that representatives are courteous,... See more

Response time

Customers had positive experiences with response time, consistently noting that support teams answer emails... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Very pleased with Miacademy. Our autistic son has really struggled with school, but after trying many, many programs, both in-person and online, we feel like we have finally found the one that works f... See more

Company replied

Rated 5 out of 5 stars

My son was pulled from public school after 2 gun incidents/threats before Christmas break. Miacademy has been so amazing for my son! He’s learning things he would have never learned in public school (... See more

Company replied

Rated 5 out of 5 stars

Hello Miacademy Team, I wanted to share my appreciation as my son has just completed 2nd grade with Miacademy. He learned so much this year and truly enjoyed all of his subjects. Thank you f... See more

Company replied

Rated 5 out of 5 stars

My kids enjoy school because of Miacademy! Its engagement in the learning is the best. If you ever need help or support customer service responds very quick and has taken care of any problem.

Company replied


Company details

  1. Career and Education Provider

Written by the company

If you and your student are unsure which online K-12 curriculum is right for you, Miacademy (and 7th-12th site, MiaPrep) offer very low-cost first month trials and a 30-day money-back guarantee. Members have access to the complete K-8 or 7-12 curriculum with engaging learning videos loved by students, fully customizable scheduling, and easy reporting features in the parent portal, plus optional community features and learning games. The comprehensive curriculums are perfect for homeschooling families, or for classrooms looking for ways to offer personalized learning paths for their students.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

666 reviews

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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 1 week

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4.7

All reviews

(666)

207 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Excellent

An excellent program and customer service is very helpful!

9 January 2026
Miaplaza, Inc. logo

Reply from Miaplaza, Inc.

Thank you so much! ❤️ We're so happy to hear you're enjoying the program and that our customer service has been helpful. Your support means a lot to us!

Rated 4 out of 5 stars

It is good experience for the kids

It helps the kids. The videos explain how to help them.

12 June 2025
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Reply from Miaplaza, Inc.

Thank you! ❤️ We're so glad to hear the videos are helping your kids learn. It’s wonderful to know they’re having a good experience with the program!

Rated 5 out of 5 stars

Fast help

Even on a holiday (New Year's Day) I received help from a customer service rep. She was able to quickly get us set up!

1 January 2026
Miaplaza, Inc. logo

Reply from Miaplaza, Inc.

Thank you so much! 😊 We're so glad our team could help you quickly. We're always here to support you when you need it!

Rated 5 out of 5 stars

Customer service via email replied in a…

Customer service via email replied in a timely manner, corrected the issue within the same day and correctly filled order. Took responsibility and was extremely polite.

24 December 2025
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Reply from Miaplaza, Inc.

Thank you so much! ❤️ We're glad to hear our customer service team was prompt, polite, and resolved everything the same day. Your kind words mean a lot to us!

Rated 5 out of 5 stars

Mia’s customer service

Mia’s customer service is always informative, prompt and complete. All my questions or concerns have always been answered. In the 3yrs we’ve used MIA, I’ve never had to reiterate my question or send a followup email. It truly is the best customer service I’ve experienced.

24 December 2025
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Reply from Miaplaza, Inc.

Thank you so much! 😊 We're honored to hear you've had such consistently positive experiences with our customer service team over the past 3 years. Your kind words truly mean so much!

Rated 5 out of 5 stars

Impressive

Compared to Acellus, Miacademy quiz and assessement questions are better, not so baby-easy, and push the kids to really think. Use of the pdf's are essential. Very impressive curriculum.

19 December 2025
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Reply from Miaplaza, Inc.

Thank you so much! 😊 We're thrilled to hear you're impressed with the curriculum and that the assessments are challenging in the best way. It's great to know the PDFs are adding value to your experience too!

Rated 5 out of 5 stars

My daughter and I are loving the…

My daughter and I are loving the flexibility of the program. The staff has also been incredible each time I’ve reached out via chat.

11 December 2025
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Reply from Miaplaza, Inc.

Thank you so much! 😊 We're so glad you and your daughter are loving the flexibility, and it's wonderful to hear our team has been helpful whenever you've reached out. We're here for you every step of the way!

Rated 5 out of 5 stars

Our kids live this program specifically…

Our kids love this program specifically for the Spanish class. They are always coming forward with new words and phrases which is incredible especially as it is an elective that I am not overseeing at all. The customer service is incredible. We also love to use the math worksheets for additional practice.

14 December 2025
Miaplaza, Inc. logo

Reply from Miaplaza, Inc.

Thank you so much! ❤️ We're thrilled to hear your kids are loving the Spanish class and picking up new words and phrases on their own. We're also glad the math worksheets and our customer service have been helpful for your family!

Rated 5 out of 5 stars

10/10

Very responsive and willing to help get things figured out!

8 December 2025
Miaplaza, Inc. logo

Reply from Miaplaza, Inc.

Thank you so much! 😊 We're glad to hear you had such a positive experience. Our team is always happy to help and get things sorted quickly!

Rated 5 out of 5 stars

Easy to follow as the parent

Easy to follow as the parent; fun for the child. My child loves having the My World as an incentive to finish assigned tasks.

3 December 2025
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Reply from Miaplaza, Inc.

Thank you so much for your kind words! We're so glad to hear that Miacademy has been a great experience for both you and your child. ❤️

Rated 5 out of 5 stars

My overall experience

My experience with MiaAcademy has been positive overall. In the beginning, everything went smoothly until we encountered some unexpected billing issues, which became a bit frustrating. However, the customer service team was extremely friendly, intentional, and committed to resolving the problem. They worked diligently until everything was corrected, and I truly appreciate that effort.
My daughter loves MiaAcademy, and I want to keep her in a learning environment where she’s thriving. Despite the bumps along the way, I’m grateful for the support we received and the overall experience has been good.

29 November 2025
Miaplaza, Inc. logo

Reply from Miaplaza, Inc.

Thank you so much! ❤️ We're delighted to hear that your daughter is thriving with Miacademy, and we truly appreciate your patience regarding your account billing. We're happy our team could resolve the billing issue and support you along the way!

Rated 5 out of 5 stars

Wonderful platform

Wonderful platform. My 10-year-old does not complain about doing schoolwork. I love the flexibility and the many functionalities.

4 December 2025
Miaplaza, Inc. logo

Reply from Miaplaza, Inc.

Thank you so much! 😊 We're thrilled to hear your 10-year-old is enjoying the platform and that the flexibility and features are working well for your family!

Rated 3 out of 5 stars

Too pricey. Otherwise, loved it.

The program itself is great. My kids have done so well with it. It’s just too expensive. As much as we have loved using it, there are cheaper options out there.

2 December 2025
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Reply from Miaplaza, Inc.

Thank you for the kind words! We’re so glad your kids have loved the curriculum. 😊 We understand pricing can be a concern, and we encourage you to reach out to our customer service team by email at parents-help@miacademy.co or through the chat feature in your parent account. We would love to help with pricing or membership options!

Rated 5 out of 5 stars

Trustworthy and notable company

The company has always been helpful and friendly. The curriculum is our favorite to use for our children as a homeschooling family. I have never had a bad experience with them.

26 November 2025
Miaplaza, Inc. logo

Reply from Miaplaza, Inc.

Thank you so much! ❤️ We're honored to be your go-to curriculum and so glad to hear you've consistently had a positive experience. Your trust and kind words mean the world to us!

Rated 5 out of 5 stars

So far so good

So far so good! I enjoy the parents interface so I can be involved more.

3 December 2025
Miaplaza, Inc. logo

Reply from Miaplaza, Inc.

Thank you! 😊 We're so glad you're enjoying the parent account. It’s great to hear it’s helping you stay more involved in your child’s learning!

Rated 5 out of 5 stars

Wonderful curriculum

Love the curriculum, I work while my daughter does her school work. I’m able to log in and can check on her progress and what she did for the day. I can see how long she is logged in for. I love that I can check on her during the day.

2 December 2025
Miaplaza, Inc. logo

Reply from Miaplaza, Inc.

Thank you so much! ❤️ We're so glad you're loving the curriculum and finding the progress tracking tools helpful. It's great to hear Miacademy supports both your daughter’s learning and your workday so smoothly!

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