Miaplaza, Inc. Reviews 

666
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Evaluating 237 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the highly customizable coursework and the engaging video lessons that make learning fun for children. Parents love the intuitive parent portal and the incredible flexibility that allows families to easily manage daily schedules. Consumers also deeply appreciate the outstanding customer support team, noting that representatives respond very quickly and answer all questions completely. Some reviewers were not happy with technical issues, system bugs, and unexpected errors during school hours. Some people also felt that constant platform updates and specific features like mandatory typing timers caused unnecessary frustration.

What people talk about most

User experience

People report positive experiences with user experience, highlighting that the platform is super easy to use... See more

Customer service

Reviewers highlight positive aspects of customer service, describing the support team as responsive,... See more

Product

Clients share positive opinions on product, highlighting the flexible curriculum and variety of classes.... See more

Staff

Customers consistently note positive experiences with staff, highlighting that representatives are courteous,... See more

Response time

Customers had positive experiences with response time, consistently noting that support teams answer emails... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Very pleased with Miacademy. Our autistic son has really struggled with school, but after trying many, many programs, both in-person and online, we feel like we have finally found the one that works f... See more

Company replied

Rated 5 out of 5 stars

My son was pulled from public school after 2 gun incidents/threats before Christmas break. Miacademy has been so amazing for my son! He’s learning things he would have never learned in public school (... See more

Company replied

Rated 5 out of 5 stars

Hello Miacademy Team, I wanted to share my appreciation as my son has just completed 2nd grade with Miacademy. He learned so much this year and truly enjoyed all of his subjects. Thank you f... See more

Company replied

Rated 5 out of 5 stars

My kids enjoy school because of Miacademy! Its engagement in the learning is the best. If you ever need help or support customer service responds very quick and has taken care of any problem.

Company replied


Company details

  1. Career and Education Provider

Written by the company

If you and your student are unsure which online K-12 curriculum is right for you, Miacademy (and 7th-12th site, MiaPrep) offer very low-cost first month trials and a 30-day money-back guarantee. Members have access to the complete K-8 or 7-12 curriculum with engaging learning videos loved by students, fully customizable scheduling, and easy reporting features in the parent portal, plus optional community features and learning games. The comprehensive curriculums are perfect for homeschooling families, or for classrooms looking for ways to offer personalized learning paths for their students.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

666 reviews

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Replied to 100% of negative reviews

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4.7

All reviews

(666)

207 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Thank You for helping us have a…

Thank You for helping us have a seamless Homeschool experience! Kid tested Mother approved ❣️

3 December 2025
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Reply from Miaplaza, Inc.

Thank you so much for your kind words! We're honored to be a part of your family's homeschooling journey.

Rated 5 out of 5 stars

What made my experience great was that…

What made my experience great was that customer support helped tremendously by explaining my options for my child. My child has been with Miacademy for 2 years and has just transferred to Mia Prep. It has been a wonderful experience. I’m grateful that I found this program for my son. However, I wish I had discovered it at the beginning of his school journey.

11 February 2026
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Reply from Miaplaza, Inc.

Thank you so much for sharing your experience! We’re so glad our customer support team was able to clearly explain your options and help make the transition from Miacademy to MiaPrep a smooth one. It means so much to hear that the program has been a wonderful fit for your son. We’re truly grateful to have your family with us!

Rated 5 out of 5 stars

I was having issues getting assistance…

I was having issues getting assistance with the financial aid portion of sign-up and was contacted within 24 hours after sending an email. Everyone who I interacted with was extremely helpful.

11 February 2026
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Reply from Miaplaza, Inc.

We're so glad to hear you've had a great experience so far with our support team! We are always happy to help, so please don't hesitate to reach out any time!

Rated 5 out of 5 stars

Mia Academy is wonderful

Mia Academy will work with you and listen to your needs. Thank you. 😊

10 February 2026
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Reply from Miaplaza, Inc.

Thank you so much for your kind feedback, Katrina! We appreciate you!

Rated 3 out of 5 stars

I like the curriculum type setting

I like the curriculum type setting, and the fact I dont have to be the teacher is a plus, printable sheets are a bonus. My daughter is on the autism spectrum and is high function, so some of the lessons are super engaging and she enjoys. Now the down side she has gotten board, there is no animation activity with characters that peek her interest. In the beginning it was great but as time goes on she refuses to want to do it. Her brother does try to help on this part, but becomes frustrated. There is also soo many animals you earn, that you could collect over 20 animals and with not the normal living places. A house with a car for a horse? Maybe throw clothes or furniture, or when creating new things add more variety of things on the stamp aspects. When it comes to the curriculum and education its great, but my kids got board.

6 February 2026
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Reply from Miaplaza, Inc.

Thank you so much for sharing your thoughtful feedback! We’re glad to hear that the curriculum setup and printable resources have been a great fit for your family, and that some of the lessons have been engaging for your daughter. We also truly appreciate you taking the time to share your experience regarding overall engagement, as feedback like this helps us continue improving the platform!

Rated 5 out of 5 stars
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Reply from Miaplaza, Inc.

We’re so grateful to hear Miacademy has been such a great fit for your family, and we truly appreciate you taking the time to share this!

Rated 5 out of 5 stars

Efficient

Speedy turnaround when reaching out for help.

5 February 2026
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Reply from Miaplaza, Inc.

Thank you for sharing your feedback! We're so glad to hear that our team has been able to support you with efficiency and care. We're always happy to help!

Rated 5 out of 5 stars

Very easy system to use!

I love the ease of setting my children up for their courses. We switched from another homeschool curriculum mid year so it helps that I was able to sift through the entire curriculum to decide what they needed to work on vs what they had already mastered.

30 January 2026
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Reply from Miaplaza, Inc.

Thank you so much for sharing! We’re glad to hear that the ability to review the full curriculum helped make your mid-year transition smoother. We truly appreciate your kind words and are honored to have your family join us!

Rated 5 out of 5 stars

Fast turnaround

Fast turnaround

28 January 2026
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Reply from Miaplaza, Inc.

Thanks so much for sharing, we really appreciate your feedback!

Rated 5 out of 5 stars

Great communication and customer…

Great communication and customer service. They always answer promptly my emails and make the process very easy.

27 January 2026
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Reply from Miaplaza, Inc.

Thank you so much for your kind review! We’re so glad to hear our team has been able to provide you with such great support as you navigate the platform. We truly appreciate you being part of the Miacademy community!

Rated 5 out of 5 stars

My daughter loves Always Icecream

My daughter loves Always Icecream. We do a lot of traditional paper and pencil and book curricula, but EVERY. DAY she asks, "Do I have Always Ice Cream today?". Her favorite is Life Skills, but we are also doing Spanish and Science. She also loves the community, the games, the pets, her castle, the design studio, all of it. I love how customizable everything is, and it's all laid out in an easy to understand way.

17 January 2026
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Reply from Miaplaza, Inc.

Thank you so much for sharing this! We absolutely love hearing that your daughter gets excited about using Always Icecream every day. We’re so glad she’s enjoying Life Skills, along with Spanish and Science, and that the community features, games, and creative activities have been such a fun part of her experience. We also really appreciate your kind words about how customizable and easy to follow the platform is. Thank you for being part of the Miacademy community!

Rated 5 out of 5 stars

Miacademy has been a breeze thus far.

Miacademy has been a breeze thus far. I love being able to customize my daughter’s curriculum while supporting her advancements along the way. I’m learning first hand what she knows and what she needs more support with from the comfort of our couch.Delighted to have made the switch.-Thank you Miacademy

19 January 2026
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Reply from Miaplaza, Inc.

Thank you so much for your thoughtful review! We love hearing that Miacademy has been a breeze for your family and that the ability to customize your daughter’s curriculum has helped you stay connected to her learning along the way. We’re so grateful to have you as part of the Miacademy community!

Rated 5 out of 5 stars

LOVE IT!

THIS PROGRAM HAS BEEN THE BEST!!!

14 January 2026
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Reply from Miaplaza, Inc.

We're so glad to hear you've been loving Miacademy, that truly means the world to us!

Rated 5 out of 5 stars

Impeccable Customer Service…

Megan was wonderful in aiding the access for the other 2 children I had purchased access for. I now have3 children on MiaAcademy and they seem to be enjoying the activities. The customer service goes above and beyond. We love everything about Mia at the moment I may try it for my older students.

20 January 2026
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Reply from Miaplaza, Inc.

Thank you so much for sharing your experience! We’re thrilled to hear that Megan was able to help get everything set up for your children, and that they’re enjoying the activities on Miacademy. We truly appreciate your kind words about our customer service and are so glad to have your family with us!

Rated 4 out of 5 stars

I am still familiarizing myself with everything

I am still familiarizing myself with miaacademy, miaprep, so no specific feedback, yet. I didn't like that I had to wait for someone to call me back, but the live chat has been great.

9 January 2026
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Reply from Miaplaza, Inc.

Thank you for taking the time to leave a review! We're so glad our live chat feature has been a helpful support option as you get started. We also appreciate your feedback regarding phone support, and we’ll keep this in mind as we continue working to make our support options as helpful and responsive as possible.

Rated 5 out of 5 stars

My children has attended Miacademy for…

My children has attended Miacademy for two years, and their academics excellence is a direct result of an experience. A key factor contributing is the opportunity to engage in extra curricular activities and the personalized attention received from the staff. This set up had proven to be an excellent opportunity, us to travel while they complete their schoolwork and also provide them with an ample time for personal activities. I highly recommend this academic to anyone seeking a reputable school with effective communication from its representatives, which facilities effortless participation.

Kind regards,
Irene Coleman

14 January 2026
Miaplaza, Inc. logo

Reply from Miaplaza, Inc.

Hi Irene, thank you so much for sharing your experience! We're delighted to hear that our curriculum turned out to be such a great fit for you and your family, and that our team was able to provide you with exceptional support!

Rated 5 out of 5 stars

Great and quick service

Great and quick service. Always!

9 January 2026
Miaplaza, Inc. logo

Reply from Miaplaza, Inc.

Thank you! 😊 We're so glad you've had consistently great and fast service. We truly appreciate your support!

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