I ordered a pair of Gucci sunglasses from Mia Burton.I was a little skeptical even though there were so many great reviews. I received my authentic sunglasses (shipped to Canada) in exactly one week... See more
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Review summary
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Reviews shaping this summary
I ordered the Versace biggie, just as sunglasses, because I needed them polarized and they were on sale in this website. These sunglasses do not come polarized. The shipping was very quick and requir... See more
Company replied
I am absolutely pleased by my purchase from Mia Burton! My item arrived very well packed , I paid for express shipping and got my package in the US within a week. I also emailed their customer service... See more
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I'm delighted to have experience swift delivery ahead of targeted delivery window time frame. DHL service man was professional and courteous. Easy to navigate site, that offers a wide variety of brand... See more
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Company details
- Sunglasses Store
- also in
- Optician
About Mia Burton
Written by the company
Mia Burton is the online boutique for eyewear lovers. Our selection of designer sunglasses, eyeglasses and accessories is curated in Italy and delivered worldwide.
We offer our customers a range of services, including custom prescription lenses, free shipping and returns, multichannel assistance, style advice and buy-now-pay-later plans.
Promotions
Written by the company
- Free Shipping
- We deliver your order worldwide. Custom fees are included in the price.
- Free Returns in 60+ countries
- Available now on prescription and custom lens orders.
- $ 15 Off For Subscribers
- Enjoy a welcome coupon code to use on your first order.
- Customer Service
- We are here to help. Ask us anything with our live chat or by email.
Mia Burton Lens Care
Free 2-year Lens Coverage
For a limited time, enjoy free lens warranty with any purchase of custom lenses, including prescription glasses and sunglasses, and plano lenses with coatings.
Contact info
Via XII Gennaio 16, 90141, Palermo, Italy
- help@miaburton.com
- miaburton.com
40% OFF LENSES
4.2
Great
1K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 96% of negative reviews
Typically replies within 48 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
I placed an order on May 25th and did…
I placed an order on May 25th and did not receive the item. The order was cancelled on July 21st after multiple attempts. My experience entails a significant lack of customer service efforts about my item and misleading updates from this company.
25 May 2026
Unprompted review
Reply from Mia Burton
Dear Customer,
Thank you for taking the time to share your feedback.
We would, however, like to clarify that our Customer Service team remained available throughout the process, responding to your messages and providing updates whenever new information became available. We truly did our best to assist you until your order was ultimately cancelled.
We are very sorry that we were unable to meet your expectations on this occasion and appreciate your feedback, as it helps us continue improving our service.
Best regards,
The Mia Burton Team
Reply from Mia Burton
Hello Yuvaraj,
Thank you for your wonderful review!
We're delighted to hear that you had a great experience with us and that your order arrived quickly.
We truly appreciate your support and hope to see you again soon.
Warm regards,
The Mia Burton Team
Never buy from these charlatans
It is your waste of money, time, energy and respect. Absolutely Horrible Nasty Charlatan typical italian service. They Never shipped my order after 10 days & I got my refund from bank since I Never received anything from this store.
12 July 2026
Unprompted review
Reply from Mia Burton
Dear Customer,
We sincerely apologize for the delay and the inconvenience caused.
We understand your disappointment and are sorry that we were unable to complete your order as expected. Your refund was successfully processed.
Best regards,
The Mia Burton Team
Will NEVER EVER go near this company…
Will NEVER EVER go near this company again!! Paid and order accepted for expensive pair of Montblanc sunglasses. 2 weeks later order ready to be shipped. Then told shipping delayed some warehouse processing issue? Advised order will hopefully be shipped following week, then told no updates, 4 weeks gone by then I’m asked would you like to cancel? Wtf do I want to cancel didn’t Mia Burton understand customer placing order and paying for item usually means they the product! 6 weeks go by and same BS warehouse processing issues! I ended up cancelling the order, the money was refunded but if you can’t deliver an item why are you talking orders or adverting your services online? For those that have recieved their order well done but for me MIA Burton is a waste of time, maybe they needs to sack everyone in the warehouse if that’s where the problem really was but they won’t be getting my money every again and I’ve read other reviews with customers complaing of same issue.
29 June 2026
Unprompted review
Reply from Mia Burton
Dear Customer,
Thank you for taking the time to share your experience.
We are truly sorry that your order did not meet your expectations and sincerely apologize for the prolonged delay. We completely understand how disappointing this situation must have been, especially after such a long wait.
Your feedback has been shared internally, as it helps us improve our service and prevent similar situations in the future.
We sincerely apologize once again for the inconvenience caused.
Best regards,
The Mia Burton Team
Reply from Mia Burton
Hi Madeleine,
Thank you so much for your kind review.
We're thrilled to hear that you were impressed with the fast delivery and the authenticity of your eyewear. Enjoy your new sunglasses!
Best wishes,
The Mia Burton Team
Fast delivery & great price
Fast delivery, safely packaged and product was on a great sale and available when it was hard to find the exact model anywhere else.
14 July 2026
Reply from Mia Burton
Dear Marko,
Thank you for your fantastic review!
We are delighted to hear that you found the perfect model and that your order arrived quickly and safely. We are always happy to help our customers find their desired eyewear, even for hard-to-find pieces.
We truly appreciate your support and hope to welcome you back soon!
Best regards,
The Mia Burton Team
I got exactly what I ordered in a…
I got exactly what I ordered in a timely matter and fashion. Overall great experience and will for sure continue to be a customer at Mia Burton.
14 July 2026
Reply from Mia Burton
Dear Maurisio,
Thank you so much for your kind feedback!
We are thrilled to hear that you received exactly what you ordered and had a great experience with Mia Burton.
We truly appreciate your trust and look forward to serving you again in the future!
Best regards,
The Mia Burton Team
Great thanks perfect job 👌
14 July 2026
Reply from Mia Burton
Hello Fabienne,
Thank you for your lovely review!
We are happy to know that you had a great experience with us. Your satisfaction means a lot to our team.
We look forward to welcoming you back again soon!
Best,
The Mia Burton Team
Reply from Mia Burton
Hi Daniel,
Thank you for your kind words!
We are delighted that you appreciated the quality and style of your eyewear. We always strive to offer a selection of products that combine design, authenticity, and quality.
Thank you for choosing Mia Burton!
Regards,
The Mia Burton Team
Reply from Mia Burton
Hello Hugues,
Thank you for your message.
We sincerely apologize for the issue with your sunglasses.
Our Customer Service team is already handling your case and will provide you with the return instructions and the next steps to proceed with the replacement.
Thank you for your patience and cooperation.
Kind regards,
The Mia Burton Team
Long delivery period
I made my order 27th of June and received it 4th of August, more than a month to be shipped. If you are okay with a long wait sunglasses are very good! Also they responded to each of the email i send them.
13 July 2026
Unprompted review
Reply from Mia Burton
Dear George,
Thank you for your feedback.
We sincerely apologize for the delay and understand your frustration. Unfortunately, your order has been affected by unexpected delays, and we are sorry for the inconvenience.
Our Customer Service team is assisting you and will keep you updated.
Best regards,
The Mia Burton Team
Authentic Versace Sunglasses and …
Authentic Versace Sunglasses and exactly as ordered at significantly less cost. love them thank you
10 July 2026
Reply from Mia Burton
Dear Michelle,
Thank you for your wonderful review!
We're delighted to hear that you love your new Versace sunglasses and that they arrived exactly as expected. It means a lot to know you found both great value and a great shopping experience with us.
We truly appreciate your support and hope to welcome you back again soon!
The Mia Burton Team
Beautiful sunglasses as described sir a…
Beautiful sunglasses as described sir a great price and they arrived to Canada very quickly!
10 July 2026
Reply from Mia Burton
Hello Sandra,
Thank you so much for your kind feedback!
We're thrilled to hear that your sunglasses arrived quickly in Canada and that you were happy with both the quality and the price.
We really appreciate your support and look forward to serving you again in the future!
Best,
The Mia Burton Team
Reply from Mia Burton
Dear Simmie,
Thank you for taking the time to share your feedback.
We're sorry to hear that the glasses feel too tight. If the fit isn't as expected, please don't hesitate to contact our Customer Service team. We'll be happy to review your order and help you find the best solution, including our available return options if needed.
We hope to assist you soon.
Best,
The Mia Burton Team
Reply from Mia Burton
Dear Customer,
Thank you for your feedback! We’re pleased to hear that you were satisfied with the quality of your purchase and that your order arrived earlier than expected.
Your satisfaction means a lot to us, and we appreciate your trust in Mia Burton.
Warm regards,
The Mia Burton Team
The delivery was fast
The delivery was fast, the price was great. I will order from this website again.
6 July 2026
Reply from Mia Burton
Dear Customer,
Thank you for your wonderful feedback!
We're delighted to hear that you were happy with the fast delivery and your overall experience. It means a lot to know you'll choose Mia Burton again.
We look forward to welcoming you back soon!
Best regards,
The Mia Burton Team
My experience w/ them was great
My experience w/ them was great! I got Miumiu glasses for 40% off which was an awesome bargain so I bought 2. 😂
Thank you, Mia Burton 😇🙏🏻
6 July 2026
Reply from Mia Burton
Hi Winona,
Thank you for your fantastic review!
We're so happy to hear that you had a great experience with us and that you found the perfect Miu Miu glasses. We hope you enjoy both pairs!
Thank you for choosing Mia Burton, and we can't wait to serve you again.
Warm regards,
The Mia Burton Team
Wowed over!
I'm delighted to have experience swift delivery ahead of targeted delivery window time frame. DHL service man was professional and courteous. Easy to navigate site, that offers a wide variety of brands, made me spoilt for choices. Last but not least, the glasses i've bought on your site - Peter + May, so happy with how it turns out along with the prescribed lens. Good quality hardware. Thank you so very much and please continue to keep up with this brilliant work, will return soon!
4 July 2026
Reply from Mia Burton
Dear XO,
Thank you for your wonderful feedback! We’re delighted to hear that you had such a positive experience with our website, delivery service, and your glasses with prescription lenses.
We truly appreciate your kind words and your support. We look forward to welcoming you back for your next pair!
Warm regards,
The Mia Burton Team
Reply from Mia Burton
Dear Ad,
Thank you for your review! We’re very happy to hear that your order arrived earlier than expected and that you had a great experience with us.
We truly appreciate your support and hope to see you again soon!
Best wishes,
The Mia Burton Team
Great experience
Great experience, great value! I initially was hesitant to order from a website I hadn’t heard of. My order was received within 3 business days, and the product was perfect. Highly recommend.
3 July 2026
Reply from Mia Burton
Dear Jenna,
Thank you for sharing your experience! We’re glad to hear that you decided to give us a try and that your order arrived quickly and met your expectations.
Your trust and recommendation mean a lot to us, and we hope to welcome you back again in the future.
Kind regards,
The Mia Burton Team
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