Call and asked a few question , about materials etc they called back within 20min said the stock would be in on Thursday and then delivery to me Friday , put order in , all received Friday. As promise... See more
Company replied
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Great choice from stock. Decent prices, although postage is a bit steep. That said, delivery is by DPD which is invariably more reliable than Parcel Force. I've ordered twice from Metro Fixings and h... See more
Company replied
Amazing experience. Always picked up the phone. Laurence gave invaluable technical help to find a solution for a complex structural challenge. Products arrived first thing to site the next day. Will d... See more
Company replied
Cannot fault them. To get a great price (the best I could find) is one thing, but to match it with great customer service, even being contracted by the delivery driver by mobile, is just fantastic. An... See more
Company replied
Company details
- Building Materials Supplier
- Fastener Supplier
- Hardware Accessories Store
- Hardware Store
- Safety and Work Wear Store
- Tool Store
Written by the company
At Metro Fixings, we do more than just supply products - we build partnerships. Servicing the construction, internal fit-out, civil engineering, DIY, and M&E sectors, we are your trusted partner in delivering materials, expertise and solutions that help you succeed. We offer 35,000+ products ready for next-day delivery nationwide with products available from quality brands such as Simpson Strong-Tie Rawlplug, Unistrut, Ancon, Bosch, Fischer Fixings, Sika Everbuild, Soudal, CT1, Mapei and many more.
Metro Fixings Ltd
Written by the company
- Your Partner in Construction
- Our mission is to build lasting relationships by providing quality every step of the way, backed by expert knowledge, unwavering reliability, and a commitment to a more sustainable future.
Contact info
Unit 3 Tewin Court, AL7 1AU, Welwyn Garden City, United Kingdom
- 01707 375172
- sales@metrofixings.co.uk
- metrofixings.co.uk
4.9
Excellent
2K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 24 hours
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See how their reviews and ratings are sourced, scored, and moderated.
Always fantastic service.
Always fantastic service.
Nothing to much trouble.
Deliveries always on time.
29 May 2026
Reply from Metro Fixings
Good afternoon Bernard,
Thank you for taking the time to leave us a review.
We're delighted to hear how pleased you are with our service! Given how positive your review is, it would be really helpful for us to know what more we could do to achieve your fifth star.
If you're able to provide any more feedback we would really appreciate it as we're always seeking to provide the best service possible.
We look forward to seeing you again,
The Metro Fixings Team
Fantastic service
Fantastic service, first time used but won’t be the last, quality company
27 May 2026
Reply from Metro Fixings
Good evening Mark,
Thank you for taking the time to leave us a review, it means a lot to us.
It's really important to us that we provide the best customer experience possible, so we're thrilled to hear we did so for you!
We look forward to seeing you again next time,
The Metro Fixings Team
Highly efficient delivery well packaged…
Highly efficient delivery well packaged + quality fasteners for sure, will use again 👍
27 May 2026
Reply from Metro Fixings
Good afternoon Dave,
Thank you for taking the time to review us, we really appreciate it.
We're delighted to hear you had such a positive experience ordering with us - providing quality service all round is super important to us, and we're pleased to have delivered this for you!
We look forward to seeing you next time,
The Metro Fixings Team
Very swift delivery
22 May 2026
Reply from Metro Fixings
Good afternoon David,
Thank you for taking the time to leave us a review - it's fantastic to hear you were pleased with our service.
We hope to see you again,
The Metro Fixings Team
Great all round service.
22 May 2026
Reply from Metro Fixings
Good afternoon Kevin,
Thank you for taking the time to leave us a review - we're delighted to hear you were pleased with our service!
We hope to see you again in the future,
The Metro Fixings Team
Ordered and delivered within 24 hours!
Ordered and delivered within 24 hours!! Does exactly what is says on the tin!!!
21 May 2026
Reply from Metro Fixings
Good afternoon Darin,
Thank you for taking the time to leave us a review.
We always want to provide the best service possible for our customers, so we're delighted we did so for you on this occasion.
We hope to see you again soon,
The Metro Fixings Team
Reply from Metro Fixings
Good evening Rob,
Thank you for taking the time to review us - we're so pleased to hear to hear about your positive experience ordering with us!
We hope to see you again in the future,
The Metro Fixings Team
Reply from Metro Fixings
Good afternoon Dave,
Thank you for taking the time to leave us a review - it's great to hear that you were happy with our service and your goods.
If there's anything more we can help with, please don't hesitate to get in touch!
The Metro Fixings Team
Easy site to navigate
Easy site to navigate, good communication from start to finish on order, and quick delivery. Fittings exactly as described
18 May 2026
Reply from Metro Fixings
Good afternoon Ian,
Thank you for taking the time to review us, we really appreciate it.
We're really pleased to hear you had such a positive experience ordering with us!
We hope to see you again,
The Metro Fixings Team
trusty worthy company
ordered item cheaper than anywhere I could find. arrived on schedule as promised.
13 May 2026
Reply from Metro Fixings
Good afternoon Derek,
Thank you for taking the time to leave us a review!
We're always aiming to provide our customers with the best prices and service - we're delighted we were able to do so for you.
We hope to see you again soon,
The Metro Fixings Team
Reply from Metro Fixings
Good afternoon Susie,
Thank you for taking the time to review us.
We're really pleased to hear you were pleased with our service!
We look forward to seeing you next time,
The Metro Fixings Team
Reply from Metro Fixings
Good afternoon Andrew,
Thank you for taking the time to leave us a review!
We're delighted to hear you were able to find everything you needed. If there's anything else we can help with, please don't hesitate to get in touch.
See you soon,
The Metro Fixings Team
Reply from Metro Fixings
Good afternoon,
Thank you for taking the time to leave us a review.
It's great to hear you were pleased with our service! Any feedback as to how we dropped the fifth star would be greatly appreciated.
Thank you,
The Metro Fixings Team
Easy to order and delivered on time
Easy to order and delivered on time
Brilliant company to deal with, not like some I could mention
8 May 2026
Reply from Metro Fixings
Good afternoon Kevin,
Thank you for taking the time to review us!
Providing a quality experience is incredibly important to us, so we're delighted you were pleased with our service.
We hope to see you again,
The Metro Fixings Team
Metro Fixings for me.
I found the joist hangers I wanted on the manufacturer's website. Metro Fixings was only place I found that stocked the particular one I was looking for. Great range of stock.
The price and the cost of next day delivery was very reasonable.
I am a DIYer and I wanted to get a word of advice. Spoke to Lawrence on phone. He was very patient and helpful.
I would recommend it Metro Fixings.
30 April 2026
Reply from Metro Fixings
Good afternoon Bill,
Thank you for taking the time to leave us a review, it's greatly appreciated.
It was a pleasure to be able to help you on this project. Please don't hesitate to give us a ring if there's anything more we can help with in future.
We look forward to seeing you again,
The Metro Fixings Team
Metro offer a very quick delivery
Metro offer a very quick delivery, quality products at a good price and when l've not ordered the right amount to go with other items l had purchased, l had call from a very nice lady just to check on the amount and then add on to the order, saving me from delaying the work
27 April 2026
Reply from Metro Fixings
Good afternoon Michael,
Thank you for taking the time to leave us a review - we're so pleased to hear your order with us was such a positive one!
Our goal is to always give our customers an all-round quality experience and help keep their projects moving.
If there's anything more we can help with, please don't hesitate to give us a call.
The Metro Fixings Team
Rhys was great help over the phone
Rhys was great help over the phone, sorted requirements in a couple of minutes and materials were on site the next day.
Would highly recommend!
27 April 2026
Reply from Metro Fixings
Good afternoon,
Thank you for taking the time to leave us a review, we really appreciate it.
We're thrilled to hear about your positive experience ordering with us! Providing quality service is incredibly important to us and we're so pleased Rhys was able to help - we'll be sure to pass your feedback on to him.
If there's anything more we can help with, please don't hesitate to get in touch.
The Metro Fixings Team
Amazing service with a personal touch
Amazing service, thanks for correcting my online order, always good to know there’s a person behind the website
22 April 2026
Reply from Metro Fixings
Good afternoon David,
We really appreciate you taking the time to leave us a review.
We always want to make sure you get exactly what you need, and service is of the utmost important to us - it's great to hear the team were able to help you out.
If there's anything more we can help with, please don't hesitate to get in touch!
The Metro Fixings Team
My order arrived promptly
My order arrived promptly. No complaints. Price was reasonable.
2 April 2026
Reply from Metro Fixings
Good afternoon Gavin,
Thank you for taking the time to review us.
We always aim to provide the best service and value for money possible for our customers - we're glad we did so for you.
We hope to see you again,
The Metro Fixings Team
Reply from Metro Fixings
Good afternoon Brian,
Thank you for taking the time to review us, we really appreciate it!
We're really pleased to hear you were happy with your order and our service.
We hope to see you again in the future,
The Metro Fixings Team
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