Metro Pat 247 ltd Reviews 

65
•
TrustScore 3 out of 5

3.1

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Rated 1 out of 5 stars

booked an appointment for a simple firedoor inspection check 2 days in advance, paid immediately and was at the property in the allocated time slot. inspector did not show up. 0800 phone number... See more

Rated 5 out of 5 stars

Did my first FRA with Ned Collins and his team in 2024 which was a seamless experience so it only made sense to go back to them for the renewal. They’re 5 star service still so consistent, my renewal... See more

Rated 5 out of 5 stars

They did our PAT Testing, EICR, fire alarm testing and risk assessment including fire door Compliance Price from the start was very clear and transparent I even got a slight discount for multi... See more

Company replied

Rated 1 out of 5 stars

DO NOT TRUST THIS COMPANY. THEY DO NOT STICK TO T&C’s. Booked an appointment, the engineer did not arrive then lied to say he did. Tenant now in the property so unable to revisit so cancelled... See more

Company replied

Company details

  1. Electrical Engineer
  2. also in
  3. Electrical Installation Service
  4. Electrician
  5. Fire Protection Consultant

Written by the company

Welcome to Metro PAT 24/7 Ltd AT Metro Pat, we specialise in the fire and electrical safety of commercial and residential properties across the North, East, South and West London. We have a large client base across London ranging from landlords to businesses owners. Our services include PAT testing, EICR testing, emergency light testing, fire risk assessments, floor plans, fire safety services and legionella. We are proud to have an expert and experienced team operating throughout London delivering a high-class service. With some of the best PAT testing deals in the UK, our services are low-cost and therefore accessible to all landlords and business owners. Whether it's commercial or residential safety specialists you require, please get in touch today on 0800 014 6728 / 07522 154834 or admin@metro-pat.co.uk for more information.


Contact info

3.1

Average

TrustScore 3 out of 5

65 reviews

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3.1

All reviews

(65)

4 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

10/10 service. Highly recommended

Recently had a pat test and fire alarm test carried out. Cannot fault the service at all. The ladies in the office are very polite and knowledgeable as i didn't know the protocol very well. They made the whole process of booking, paying, and receiving the certificates so easy. Absolutely outstanding service! I will be using metropat for the forseable future and will also be highly recommending them to other clients.

6 August 2024
Unprompted review
Rated 5 out of 5 stars

I have used their service again…

I have used their service again yesterday for our EICR.
There was no problem from setting up the appointment to the technician's visit, all achived according to the plan.
Very professional. The report arrived today as it was promised.

27 June 2024
Unprompted review
Rated 1 out of 5 stars

Company will waste your time , especially the silly girls in the office.

The engineer visited the properties got the test done , the silly girls in the office chased down for the money . They got the money they sent certificates with the wrong address, then its a headache for me to chase them to make corrections. Everyone keeps saying it will be sent over this today but nothing arrives in my inbox . Now she's telling me there's a problem with her system SMH , jokers . I won't ever use them again waste of my time.

7 June 2024
Unprompted review
Rated 5 out of 5 stars

Best company Ever …

Best company Ever …

I have been working with this company since 2020 , I have really been pleased with the way they work and how fast their turnaround is , honestly with the costumer servicing , finance team all brilliant,

I am looking forward to more successful years with Matropat

You are just unbeatable ❤️

22 May 2024
Unprompted review
Metro Pat 247 ltd logo

Reply from Metro Pat 247 ltd

thank you for a kind review

Rated 5 out of 5 stars

The technician was thorough with the…

The technician was thorough with the appliance inspection and the report was prompt. The customer service rep was courteous and the electrician arrived exactly when they said they would.

1 May 2024
Unprompted review
Metro Pat 247 ltd logo

Reply from Metro Pat 247 ltd

thank you for a kind review

Rated 4 out of 5 stars

Efficient and reliable

When I called them for pat testing and Fire risk assessment I was impressed by their swift response and professionalism I had to introduce them to colleagues and friends .

13 May 2024
Unprompted review
Metro Pat 247 ltd logo

Reply from Metro Pat 247 ltd

thankyou for a kind review

Rated 5 out of 5 stars

METRO PAT SO FAST AND RELIABLE

METRO PAT SO FAST AND RELIABLE,
I BOOKED THE COMPANY FOR FIRE RISK ASSESSMENT, PAT TESTING AND IECR AND THEY CAME ON TIME THEY DO ALL THE NEEDFUL AS THEY HAVE PROMISED. THEY ARE THE BEST !

14 May 2024
Unprompted review
Metro Pat 247 ltd logo

Reply from Metro Pat 247 ltd

thankyou for a kind review

Rated 5 out of 5 stars

Metro pat handle my fire risk…

Metro pat handle my fire risk assessment, pat testing
And my eicr there work is so amazing and they keep to time. Perfect job done ✅ I recommend there service.

9 May 2024
Unprompted review
Metro Pat 247 ltd logo

Reply from Metro Pat 247 ltd

thankyou for a kind review

Rated 5 out of 5 stars

Fast and easy

Need my fire doors corrected so I could sell my property. Daniel got someone out same day and completed this for me life saver thank you!

2 May 2024
Unprompted review
Metro Pat 247 ltd logo

Reply from Metro Pat 247 ltd

Thankyou for a kind review

Rated 1 out of 5 stars

DO NOT TRUST THIS COMPANY.

DO NOT TRUST THIS COMPANY.
THEY DO NOT STICK TO T&C’s.

Booked an appointment, the engineer did not arrive then lied to say he did. Tenant now in the property so unable to revisit so cancelled appointment.

Company refused to provide refund minus the £39 cancellation fee instead kept the whole £141.

3.6 stars for a reason. Untrustworthy.

12 May 2024
Unprompted review
Metro Pat 247 ltd logo

Reply from Metro Pat 247 ltd

Hi Charles I am sorry you are not happy are terms and conditions they are correct and as your order stated, our times slots for appointments are guide times as our site states, it is not our fault if you can’t wait for the engineer to attend we have allocated resources and have had to pay the costs for time spent, also we did offer alternative slot and date but you refused this

Rated 5 out of 5 stars

Have just had a PAT test carried out

Have just had a PAT test carried out. I found the experience very straightforward and easy. I found Metro Pat 247 extremely helpful and efficient from the immediate quote and then booking, to the actual engineer’s visit. I received the certificate the very next day. I call that excellent service and all at a very reasonable cost. Thank you

26 April 2024
Unprompted review
Metro Pat 247 ltd logo

Reply from Metro Pat 247 ltd

Thankyou for a kind review

Rated 1 out of 5 stars

Dangerous and unprofessional…

Never dealt with a more unprofessional and incompetent company. Using Metro Pat 247 Ltd is VERY DANGEROUS.
Fire Risk Assessments are to protect peoples lives after Grenfell - this company charge a low price but give zero service. and their report is inaccurate too. I had to get another company out to do a proper FRA. AVOID AT ALL COSTS

5 March 2024
Unprompted review
Metro Pat 247 ltd logo

Reply from Metro Pat 247 ltd

Hello I am very sorry to hear this but can you let know what your address is so I can investigate your complaint, we don’t offer bad services. Note I have been away on holiday for the last 3 weeks and our admin team have been dealing with office matters while I was away as I have limited internet on my travels, if I can assist to correct this please email back

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