Metraliving Reviews 

We had a great experience with Metra Living. The staff were extremely helpful, specifically Gemma White from the Lettings team, who was available throughout the entire process - from the property appointment to the application stage - whenever I needed clarification on anything. She was professional and supportive throughout that I would gladly recommend Gemma to anyone looking to rent through Metra Living. Thank you for all the help!

We are exceptionally happy with the service Gemma White has provided us in finding a new rental property with Metra Living. Gemma has been incredibly helpful, friendly & approachable throughout our viewing process. Extremely prompt in replying to us making it an easy & smooth process, thank-you!

I would like to share my high praise for the service provided by Mubin during my recent viewing. He was exceptionally thorough, taking the time to walk me through the property and patiently answering every single question I had. What really stood out was his commitment to going the extra mile; he even followed up with me in the evening after the viewing to provide additional information he had looked into for me. I truly appreciate his professional yet approachable manner. I only wish there were more letting agents as brilliant as Mubin—he made the entire process feel seamless and supportive.

Our letting agent Mubin was fantastic. On time, knowledgeable about the property and great following up after we submitted our interest.

Mubin was great and explained everything in detailed. Really helped us find the perfect place!

I had an excellent experience working with Mubin throughout the entire process. From our very first phone conversation till the property viewing and all the follow-ups, he was consistently professional, polite and incredibly helpful. He made everything clear and starightforward. Mubin's friendly approach and genuine willingness made what can often be a stressful process feel smooth and reassuring. His communication was prompt and reliable and it was clear he truly cared about providing a great service. I would highly recommend Metraliving agancy, as it is clear they have dedicated and trustworthy agents like Mubin who truly put their clients first.

Mubin was extremely helpful and very clear with his communication. He made me and my family feel updated with all the next steps as he was very clear and consistent throughout the process.

Good communication, and flexible in respect of my availability. Overall a positive experience.

Great Help from Clare green and Saif Khalid from the letting through out the process. Been a resident from years and still chose metra

I had a great experience with Metra Living during the letting process. Mubin Abdul was very helpful, responsive, and guided us through each step clearly, making everything smooth and stress-free. Communication was prompt, and all our questions were answered quickly.

Overall, a professional and efficient service really appreciate the support throughout the process!

Clare Green has been professional, supportive, and very efficient throughout the tenancy process. She communicated clearly, responded quickly, and made everything much easier and less stressful. I’m very grateful for her help and would highly recommend her.

My experience with Metra Living was extremely frustrating and unprofessional. The agent, Gemma White, was almost impossible to get hold of and consistently slow to respond to even the simplest queries. Basic steps in the process, like issuing an offer letter, required repeated chasing and unnecessary delays.

Despite having a strong financial position, the entire experience felt disorganised and dismissive—as if my time and interest meant very little. At times, it genuinely felt like I was chasing them just to do their job.

After nearly a month of wasted time over straightforward matters, I gave up and found another place. I would not recommend Metra Living based on this experience and will not be returning.

I cannot praise Siobhan Brennan highly enough! She was my property manager for the entire 4 years I lived in my flat and she was absolutely incredible. Over the years, I had to change flatmates four times and Siobhan made adjusting the tenancy agreement smooth and stress-free every single time. She showed so much flexibility and patience while I searched for the right people.

What I appreciated most was her responsiveness. Whenever I had any general/property questions or maintenance issues (and we had a few), from a broken washing machine to shower head replacements, she was super quick to reply and guide me through the steps needed to promptly sort out the issues. Plus, the move-out process was smooth and seamless. Her experience truly shines through, easy 5 stars!

outstanding customer service from saif, was very helpful from point of booking into to the viewing itself. very warm and welcoming. keep it up

Mr Saif Khalid was very helpful, I would recommend Metra Living highly

Mubin is very helpful when I'm tryting to view the property and making the offer. Thank you so much for your help!

Working with Şefik was a truly great experience. He was professional, reliable, and very supportive throughout the entire process. He kept me well informed at every stage and was always quick to help with any questions. Thanks to him, everything went smoothly and stress-free. I would highly recommend him to anyone.

I wrote a review about my good experience of viewing and reserving an apartment in Wandsworth from Metra Living. After paying the holding fee in mid-February, Ms Clare Green, the Tenancy Progression Coordinator led me going through the process of referencing and signing of the tenancy agreement attentively. When there was a delay in the referencing company, Clare took the lead to alert her management and iron out the issues promptly. It took only 10 days to complete the whole process. I must give a big thank you to Clare to enable my family moving in the apartment on the 2nd of March as scheduled.

At first we had a few concerns, however once I raised them with the head office everything went like clockwork.

Gemma initially looked after us and showed us the property — in fact she showed us two, and we chose the latter because of its huge balcony. The process from there was very straightforward.

We were then introduced to Clare, who helped us through all the paperwork. She was great to deal with and always responded promptly to our questions via email. Clare also ensured that we received a new mattress at the property, which we really appreciated.

All in all, we had a great experience. Thank you so much Gemma and Clare :)

I was very pleased with the whole process of renting a property with METRA Living. Good, clear, concise communication was carried out at each step, especially by Clare Green, our Tenancy Progression Coordinator, who was quick with her responses, and answered all our questions to our satisfaction.