MetLife Pet Insurance is offered through my employer. They provided the best options than other companies. When I spoke to the representative, he was very nice and pleasant. He explained everything... See more
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The claim had a very quick response & payment.Quick hint make sure you have all the documents uploaded properly to get that quick settlement . Nice work MetLife Pet Insurance definetly recommend them.... See more
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I've had this insurance for about 6 years and never had to use it, so I was worried but...My first claim experience was amazingly easy! Everything was paid for (except trimming her nails which I fully... See more
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My 2 dogs are my family and Metlife Pet insurance is always very reasonable and fair when deciding what qualifies according to my plan. As soon as I submit a claim, it is reviewed quickly and sometime... See more
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Company details
Written by the company
MetLife was founded over 150 years ago to help families navigate life’s twists and turns with financial protection. But then in 2020 we realized something: who rounds out a family better than our pets? And thus- MetLife Pet Insurance was born. Backed by a group of pet lovers determined to treat your pets as if they were our own, MetLife Pet Insurance strives to help you make sure your furry family members are protected. Our comprehensive pet insurance policies for dogs and cats help you cover the cost of injuries, illnesses, pet meds, holistic care, emergencies and more- allowing pet owners to help give their pets the best care possible. We also offer a unique family plan,1 which allows pet parents to cover up to three pets on one policy, and even offer a 0-day waiting period on accidents and optional Preventive Care benefits.2 That means no matter what your pets are getting into, they can be protected by midnight on the very same day you enroll in a policy. This commitment to helping provide pet parents with the best pet insurance possible, may be part of why MetLife Pet Insurance has won the “Pet Insurance of the Year” award 4 years in a row. 3 But that’s not all. Here at MetLife Pet, our passion for animals extends beyond the home. That’s why in addition to offering cost-effective pet insurance for dogs and cats, we also work with hundreds of animal shelters across the country to help our furry friends find their forever homes. Because at MetLife Pet, our pets are more than just animals. They’re family. 1 Coverage options may be limited for certain ages. 2 Family plan policies are limited to dogs age 12 and under and cats age 14 and under. Multi-policy discount is not available with Family Plans. 3 “2022, 2023, 2024 Pet Insurance of the Year Award” Winners, Pet Independent Innovation Awards Pet Insurance coverage issued by Metropolitan General Insurance Company, a Rhode Island insurance company headquartered at 700 Quaker Lane, Warwick, RI 02886. Coverage subject to restrictions, exclusions and limitations and application is subject to underwriting. See policy or contact MetLife Pet Insurance Solutions LLC (“MetLife Pet”) for details. MetLife Pet is the policy administrator. It may operate under an alternate or fictitious name in certain jurisdictions, including MetLife Pet Insurance Services LLC (New York and Minnesota) and MetLife Pet Insurance Solutions Agency LLC (Illinois). ©2025 MetLife Services and Solutions, LLC. All Rights Reserved. L4805429[exp0927][All States and][No Territories]
Contact info
400 Missouri Avenue Suite 105, 47130, Jeffersonville, United States
- 1-855-270-7387
- pet_info@metlife.com
- metlifepetinsurance.com
4.7
Excellent
12K reviews
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Reply from MetLife Pet Insurance
Hello, Susan! Thank you for taking the time to leave a review of your experience with MetLife Pet Insurance. We appreciate your feedback and are sure other policyholders and those considering pet insurance will find it helpful.
Easy to use
Easy interface, quick breakdown of policy comparisons, process to selecting a policy is very fast and efficient.
9 August 2026
Reply from MetLife Pet Insurance
Hello, Katherine! Thank you for taking the time to leave a review of your experience with MetLife Pet Insurance. We appreciate your feedback and are sure other policyholders and those considering pet insurance will find it helpful.
I appreciate the quick response to my…
I appreciate the quick response to my claim. It was only a couple days until I heard back with the results-.
6 August 2026
Reply from MetLife Pet Insurance
Hello, Carmela! Thank you for taking the time to leave a review of your experience with MetLife Pet Insurance. We appreciate your feedback and are sure other policyholders and those considering pet insurance will find it helpful.
MetLife Pet Insurance is the gold…
MetLife Pet Insurance is the gold standard in pet insurance! I am very pleased with my experience!
27 July 2026
Reply from MetLife Pet Insurance
Hello, Kaila! Thank you for taking the time to leave a review of your experience with MetLife Pet Insurance. We appreciate your feedback and are sure other policyholders and those considering pet insurance will find it helpful.
The claim had a very quick response &…
The claim had a very quick response & payment.Quick hint make sure you have all the documents uploaded properly to get that quick settlement . Nice work MetLife Pet Insurance definetly recommend them. Came through quickly three times.
30 July 2026
Reply from MetLife Pet Insurance
Hello, Shankar! Thank you for taking the time to leave a review of your experience with MetLife Pet Insurance. We appreciate your feedback and are sure other policyholders and those considering pet insurance will find it helpful.
Submitting claims is very easy and the…
Submitting claims is very easy and the refund is processed very fast .
6 August 2026
Reply from MetLife Pet Insurance
Hello! Thank you for taking the time to leave a review of your experience with MetLife Pet Insurance. We appreciate your feedback and are sure other policyholders and those considering pet insurance will find it helpful.
Nice experience !
Quicker response than expected. App is well thought-out /easy to navigate !
6 August 2026
Reply from MetLife Pet Insurance
Hello, Susan! Thank you for taking the time to leave a review of your experience with MetLife Pet Insurance. We appreciate your feedback and are sure other policyholders and those considering pet insurance will find it helpful.
MetLife processed my claim quickly and…
MetLife processed my claim quickly and provided reimbursement within a reasonable timeframe. The entire process was efficient, and I’m very satisfied with my experience. I would definitely recommend their services, as you never know when you may need the additional financial protection and peace of mind.
6 August 2026
Reply from MetLife Pet Insurance
Hello, Shawn! Thank you for taking the time to leave a review of your experience with MetLife Pet Insurance. We appreciate your feedback and are sure other policyholders and those considering pet insurance will find it helpful.
Very fast claim turnaround.
30 July 2026
Reply from MetLife Pet Insurance
Hello! Thank you for taking the time to leave a review of your experience with MetLife Pet Insurance. We appreciate your feedback and are sure other policyholders and those considering pet insurance will find it helpful.
Customer service representative was…
Customer service representative was kind and handled my claim correctly.
30 July 2026
Reply from MetLife Pet Insurance
Hello, SL! Thank you for taking the time to leave a review of your experience with MetLife Pet Insurance. We appreciate your feedback and are sure other policyholders and those considering pet insurance will find it helpful.
Reply from MetLife Pet Insurance
Hello, Rebecca! Thank you for taking the time to leave a review of your experience with MetLife Pet Insurance. We appreciate your feedback and are sure other policyholders and those considering pet insurance will find it helpful.
Reply from MetLife Pet Insurance
Hello, John! Thank you for taking the time to leave a review of your experience with MetLife Pet Insurance. We appreciate your feedback and are sure other policyholders and those considering pet insurance will find it helpful.
Friendly
Friendly, helpful staff that answer your questions. They approve claims quickly.
6 August 2026
Reply from MetLife Pet Insurance
Hello! Thank you for taking the time to leave a review of your experience with MetLife Pet Insurance. We appreciate your feedback and are sure other policyholders and those considering pet insurance will find it helpful.
Reply from MetLife Pet Insurance
Hello! Thank you for taking the time to leave a review of your experience with MetLife Pet Insurance. We appreciate your feedback and are sure other policyholders and those considering pet insurance will find it helpful.
Quick response
Quick response, always. Caring & understanding of your associates
Thank you!
30 July 2026
Reply from MetLife Pet Insurance
Hello, Angela! Thank you for taking the time to leave a review of your experience with MetLife Pet Insurance. We appreciate your feedback and are sure other policyholders and those considering pet insurance will find it helpful.
Customer service is great
Customer service is great, friendly, knowledgeable. Refunds paid in a timely manor. What more can you ask for
4 August 2026
Reply from MetLife Pet Insurance
Hello, Shelly! Thank you for taking the time to leave a review of your experience with MetLife Pet Insurance. We appreciate your feedback and are sure other policyholders and those considering pet insurance will find it helpful.
Very quick and easy
8 August 2026
Reply from MetLife Pet Insurance
Hello, Christine! Thank you for taking the time to leave a review of your experience with MetLife Pet Insurance. We appreciate your feedback and are sure other policyholders and those considering pet insurance will find it helpful.
I think it’s a wonderful insurance…
I think it’s a wonderful insurance plan. It covers what it says it will
29 July 2026
Reply from MetLife Pet Insurance
Hello, Jodi! Thank you for taking the time to leave a review of your experience with MetLife Pet Insurance. We appreciate your feedback and are sure other policyholders and those considering pet insurance will find it helpful.
Reply from MetLife Pet Insurance
Hello! Thank you for taking the time to leave a review of your experience with MetLife Pet Insurance. We appreciate your feedback and are sure other policyholders and those considering pet insurance will find it helpful.
Fast turn around in claim payment
Very quick turn around on paying out claim. Much improved from past experiences.
5 August 2026
Reply from MetLife Pet Insurance
Hello, Donna! Thank you for taking the time to leave a review of your experience with MetLife Pet Insurance. We appreciate your feedback and are sure other policyholders and those considering pet insurance will find it helpful.
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