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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the high quality of the products, noting their effectiveness and pleasant scents. Many consumers appreciate the wide range of products available, finding them a joy to use and highlighting their positive impact on cleaning routines. However, some people mentioned issues with delivery, reporting delays or non-receipt of their orders. A few other people also felt that the availability of refills was insufficient, leading to waste, and some expressed disappointment with specific product scents.

What people talk about most

Product

Consumers generally express satisfaction with the products, highlighting their effectiveness and appealing... See more

Quality

Users describe positive interactions with quality, consistently praising the effectiveness and pleasant... See more

Delivery service

Reviewers highlight positive aspects of delivery service. Customers consistently praise the fast delivery... See more

Based on these reviews

Rated 4 out of 5 stars

lovely products and smell divine. bought laundry detergent and conditioner, washing up liquid and shower gel. only 4 stars as don't do enough refills, so quite wasteful.

Rated 5 out of 5 stars

Very happy with my first Method order, my products arrived quickly and I was happy to see that the company recycle their boxes to use as packaging. All of the products I ordered are very high qualit... See more

Rated 5 out of 5 stars

We absolutely love method products! The shower cleaner has been a favourite for ages, and now we’ve switched to their washing detergents and kitchen cleaners too. Everything smells amazing and works b... See more

Rated 5 out of 5 stars

Every now and again you stumble on a brand that fits your vibe. I’ve recently drunk the cool-aid that ‘method home’ supply and I live for it… products that do what they are supposed to, branded we... See more


Company details

  1. Cleaning Products Supplier

Written by the company

with a little creativity and a heap of conviction, we can do big things. preferably while wearing a rainbow and smelling like sunshine. at method, we believe the good fight can be good fun.


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

335 reviews

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Replied to 50% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

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Rated 1 out of 5 stars

CHOOSE BETWEEN **CALMING** AND **VEX** – YOUR CHOICE, YOUR FATE!

Your entire product line should be a GUARANTEE of that 99.9% bacteria kill rate, no excuses, no compromises! Why are you insultingly offering us LESS than perfection? This isn't some complex scientific formula you're struggling with, YOUR CHOOSING THIS!

I'm TIRED of your products looking pretty while utterly FAILING to deliver the results we PAY FOR! We invest our hard-earned money and precious time into cleaning, and I will NOT have it WASTED!

Let's be crystal clear: Orange Yuzu, Peach Blossom, and Wild Rhubarb DELIVER the goods – 99.9% bacteria elimination AND an intoxicating scent! THAT is the benchmark you're CAPABLE of, so why are you holding out on us with the rest?!

Your so-called "performers" like Custard Cream, Pink Grapefruit, and Deep House are PATHETIC failures! Their cleaning power is POOR. As for scent? Only Grapefruit even gets a pass!

We demand RESULTS, not your flimsy marketing TRICKS! If you can't produce genuinely SUPERIOR products without burying them in your ridiculous fluff, then YOUR ENTIRE OPERATION NEEDS A RADICAL OVERHAUL! We are DONE with your second-rate offerings! STEP UP, or FAREWELL!

ARE YOU TIRED OF BEING FED MEDIOCRITY? THEY'VE GOT THE REAL DEAL. YOU CAN CHOOSE BETWEEN **CALMING** AND **VEX** – YOUR CHOICE, YOUR FATE!
OUR ABODE IS BURSTING WITH QUALITY. AN OVERFLOWING BIN FULL OF VEX.

18 May 2025
Unprompted review
Rated 5 out of 5 stars

We absolutely love method products

We absolutely love method products! The shower cleaner has been a favourite for ages, and now we’ve switched to their washing detergents and kitchen cleaners too. Everything smells amazing and works brilliantly — cleaning has never felt so fresh! Highly recommend!

26 September 2025
Rated 1 out of 5 stars

I am yet to get my order

I am yet to get my order. The parcel has been lost, items are now out of stock. It will be two weeks this weekend and I am yet to receive a single product.

19 September 2025
method : home logo

Reply from method : home

Thank you for taking the time to leave us a review. We’re really sorry your original order didn’t arrive as expected, but we’re glad to see our team has been liaising with you and have arranged for another order to be sent. Should you need any further assistance at all, feel free to reach out to us again as we are on hand to help. Our apologies for any inconvenience caused.

Rated 2 out of 5 stars

Method handwash pump failed

Method handwash pump failed,
Initially responded to my emails, wanting various numbers, when I provided these, would come back and ask for something else. When we finally got there, just said Thanks for your helpful assistance.
Lost a whole bottle virtually, no recompense, and a waste of my time. Not impressed as I buy a lot of Method products…. Time to look for something new.
Update: Emailed me with a complicated link to refund £4 in 2/3 weeks time.
I won’t bother, a simple voucher to replace would have been adequate, not wasting any more of my time.

9 September 2025
Unprompted review
Rated 5 out of 5 stars

Got wood?

Every now and again you stumble on a brand that fits your vibe. I’ve recently drunk the cool-aid that ‘method home’ supply and I live for it… products that do what they are supposed to, branded well, green ethos, not tested on ‘ickle bunny wabbits’.

What made my heart skip a beat was finding a wood cleaner (I gotta lotta wood) that didn’t smell like ‘an explosion at the flower market’. Your almond floor cleaner is sublime and dare I say, caters for a more masculine nasal palette.

Don’t ever discontinue it, don’t make me lay carpets! Brilliant, not much more to say (coughs! Sandalwood)

10 September 2025
Unprompted review
Rated 5 out of 5 stars

Student starter box

Great way to buy all the essentials for your student and because it smells so amazing it get used .... the bonus is it does exactly what is says it will and its eco friendly .... winner winner 🏆

2 September 2025
Rated 5 out of 5 stars

I was very happy with the service

I was very happy with the service. Ordering was without any complications. Delivery was very fast and the box was packed so nicely and secured all my products. Can highly recommend this shop!

23 August 2025

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