MellowFlow Reviews 1,047

TrustScore 3 out of 5

3.1

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Review summary

Created with AI, based on recent reviews

Considering 302 reviews, most reviewers were somewhat happy with their experience overall. Many people found the user experience positive, noting that the app helped them develop self-discipline, stay focused on goals, and gain new perspectives on their projects. Consumers appreciated the step-by-step approach and found the journaling prompts particularly helpful for self-awareness. However, some people were dissatisfied with payment issues, reporting billing discrepancies and difficulties with subscriptions. Several reviewers mentioned problems with canceling subscriptions and obtaining refunds, with some experiencing multiple charges even after attempting to cancel. The app itself received mixed opinions, with some finding it genuinely helpful while others felt it did not work as advertised or was not a "proper" downloadable app.

What people talk about most

User experience

Clients share positive opinions on user experience, finding the app useful and constructive for... See more

Payment

Customers frequently report negative interactions with payment, including unexpected charges and difficulty... See more

Application

Reviewers mention ambiguous feedback about the app. While some customers found the app useful for... See more

Subscription

Customers consistently express strong dissatisfaction with the subscription process. Many report issues with... See more

Refund

Reviewers highlight significant dissatisfaction with the refund process. Many customers report that refund... See more

Reviews shaping this summary

Rated 4 out of 5 stars

The Mellowflow app introduced a degree of self discipline to me, so that I'm guided to NOT let the issues I'm tackling fade into the background and get stagnated while I'm crazy busy. After I complete... See more

Company replied

Rated 4 out of 5 stars

Happy with step by step 'bite size' approach to improving my life. daily thoughts exercises and you can set your limits to be smaller to begin with. Looking forward to see how it progresses

Company replied

Rated 2 out of 5 stars

After initial offer it's incredibly expensive and be warned they do NOT send a reminder when it's about to renew!! I signed up as reviews mentioned helpful daily app reminders so I thought that wou... See more


Company details

  1. Wellness Program

Written by the company

Welcome to Mellow Flow! We’re dedicated to helping you overcome procrastination, unlocking a more fulfilling and productive life.


Contact info

3.1

Average

TrustScore 3 out of 5

1K reviews

5-star
4-star
3-star
2-star
1-star

Replied to 85% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

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Rated 5 out of 5 stars

The best part for me is how it brings…

The best part for me is how it brings structure without feeling strict. I get gentle nudges, not pressure. It makes taking care of myself feel less like a chore and more like a habit

9 December 2025
Unprompted review
MellowFlow logo

Reply from MellowFlow

Hi there,

Thank you for the great review!

Best wishes,
MellowFlow Team

Rated 5 out of 5 stars

It helped me break that habit of…

It helped me break that habit of ignoring my feelings. Now I check in with myself before things get too overwhelming, and that small change has made a huge difference

5 December 2025
Unprompted review
MellowFlow logo

Reply from MellowFlow

Hi there,

Thank you for the great review!

Best wishes,
MellowFlow Team

Rated 5 out of 5 stars

I’ve tried a lot of wellbeing apps…

I’ve tried a lot of wellbeing apps before, but this one feels more human. Less noise, more clarity. The reflections helped me see myself with a bit more compassion

3 December 2025
Unprompted review
MellowFlow logo

Reply from MellowFlow

Hi there,

Thank you for the great review!

Best wishes,
MellowFlow Team

Rated 1 out of 5 stars

Money grabbing company do not engage

I was subjected to numerous advertisements to this App signed up for an initial period for €34.99 immediately upon being bombarded with notifications and useless information that I could get anywhere realised I’d made a huge mistake I didn’t proceed with registration and completing download. I did not request a refund however they then took a second unauthorised payment of €54.99 from my account which I hadn’t authorised and are refusing to refund this as it’s in the details of the App that refunds are not given unless the program is not working!! Useless product corrupt company do not touch!!

24 October 2025
Unprompted review
MellowFlow logo

Reply from MellowFlow

Hi there, Sallyann,

I apologize, however, as you have also mentioned in the review - you purchased a subscription, but did not cancel it even if you were not using the program.

Our team canceled your subscription with us, and have offered a refund based on our policy. Please get back to us.

Best wishes,
MellowFlow Team

Rated 5 out of 5 stars

MellowFlow made me realise how…

MellowFlow made me realise how scattered I’ve been. After a few weeks, I feel more grounded, like I finally know what my mind is trying to tell me instead of fighting it

29 November 2025
Unprompted review
MellowFlow logo

Reply from MellowFlow

Hi there,

Thank you for the great review!

Best wishes,
MellowFlow Team

Rated 5 out of 5 stars

It puts my thought into words on paper…

It puts my thought into words on paper that I can start to trace my discomforts and read it back to myself how to overcome my anxieties

10 December 2025
Unprompted review
MellowFlow logo

Reply from MellowFlow

Hi there,

Thank you for the great review!

Best wishes,
MellowFlow Team

Rated 5 out of 5 stars

I didn’t expect the breathing guides to…

I didn’t expect the breathing guides to become part of my routine but they did. It’s become my little pause between tasks and it keeps me from spiralling back into stress

26 November 2025
Unprompted review
MellowFlow logo

Reply from MellowFlow

Hi there,

Thank you for the great review!

Best wishes,
MellowFlow Team

Rated 1 out of 5 stars

False ad, complete scam

This company posts ads talking about trauma, but the app is only for ADHD and procrastination. Their return policy is ridiculous, you have to claim within 11 days of purchase and proof that you've done the exercises 7 days in a row. The app doesn't keep track of your sessions if you switch programs (ADHD to procrastination or vice versa) and you need to take screenshots to prove you've tried the program. I bought 4 phone sessions too and never got neither a conversation nor an email, after the first email where the therapist claimed my phone number didn't work. I responded and explained i was in Europe so he needed to use the country code provided. I never heard from him again. This is a complete scam, do not purchase.

11 November 2025
Unprompted review
MellowFlow logo

Reply from MellowFlow

Hi there,

I apologize for any confusion faced. If you did complete the 7 lessons, however, these were done between different courses - please let our team know so they can process the request once more.

In regards to the coaching, this doesn't sound quite right - I will gladly assist you with this charge.

Waiting for a reply from you!

Best wishes,
MellowFlow Team

Rated 5 out of 5 stars

I’m not great with consistency but the…

I’m not great with consistency but the app somehow keeps me showing up. Even on lazy days, I end up doing at least one check-in and it still feels like progress

26 November 2025
Unprompted review
MellowFlow logo

Reply from MellowFlow

Hi there,

Thank you for the great review!

Best wishes,
MellowFlow Team

Rated 5 out of 5 stars

The journaling prompts feel like…

The journaling prompts feel like someone asking the right questions at the right time. It’s almost weird how accurately they reflect what I’m going through

26 November 2025
Unprompted review
MellowFlow logo

Reply from MellowFlow

Hi there,

Thank you for the great review!

Best wishes,
MellowFlow Team

Rated 1 out of 5 stars

Scamming App




I've been scammed!
I paid €29 for an analysis, not an app!
But then, without my order, they simply withdrew another €51.46 without any booking request or app download on my side ! They're only offering me a 25% refund!
It's presented as "take it or you get nothing back."
I advise against this app; they also want to sell coaching services, etc.
A rip-off!

20 September 2025
Unprompted review
MellowFlow logo

Reply from MellowFlow

Hi there, Doris,

I'm sorry for any confusion that may have been caused, however, I can see that you purchased a 1-month subscription plan back in September.

This subscription was not canceled, therefore it renewed in October. We disclosed information about subscription plans before you made the purchase, and do not advertise that we sell "one time" plans.

I can see that the customer support team canceled your subscription, so you won't receive any more recurring charges.

Best wishes,
MellowFlow Team

Rated 1 out of 5 stars

They count on you not unsubscibing in paypal even thoug you unsubscribed in the app

They let you register for a small periode for a small amount. I unsubscribed from the app, i tried to reenter they did not recongise my email. Still they used my paypal subscribtion and charged me as if I was still subscribing.

2 December 2025
Unprompted review
MellowFlow logo

Reply from MellowFlow

Hi there,

I'm sorry for any frustration that may have been caused by this process. Our records indicate that the subscription was only canceled on the 2nd of December and no previous cancellation request exists.

If you have a reference or records of a previous request, please share this with our support team as well.

Best wishes,
MellowFlow Team

Rated 5 out of 5 stars

New energy for projects

Your daily Exercises released some new energy toward starting projects. I feel like I have a guide now, a place to start each day.
I had trouble staying focused with some of the initial longer readings.

26 November 2025
Unprompted review
MellowFlow logo

Reply from MellowFlow

Hi there,

Thank you for the great review!

Best wishes,
MellowFlow Team

Rated 5 out of 5 stars

What surprised me most is how the…

What surprised me most is how the simplest exercises can shift my whole day. I use the grounding one whenever my mind starts racing and it genuinely helps me calm down

27 November 2025
Unprompted review
MellowFlow logo

Reply from MellowFlow

Hi there,

Thank you for the great review!

Best wishes,
MellowFlow Team

Rated 5 out of 5 stars

I started using the sleep prompts and…

I started using the sleep prompts and didn’t realise how much my thoughts were keeping me up. Writing them out before bed feels like clearing my mind for the first time in ages

25 November 2025
Unprompted review
MellowFlow logo

Reply from MellowFlow

Hi there,

Thank you for the great review!

Best wishes,
MellowFlow Team

Rated 1 out of 5 stars

Scam scam scam

They are a complete scam, they charge you the first price of around €36, then without you knowing they charge your card again of €123. DO NOT USE !!!!

29 November 2025
Unprompted review
MellowFlow logo

Reply from MellowFlow

Hi there, Claire,

I apologize for the frustration caused by the unexpected charge - it sounds like you accidentally purchased one of our additional offerings alongside your subscription.

Please contact us at hello@mellowflow.app or share your contact details with me so we can properly investigate this.

Best wishes,
MellowFlow Team

Rated 5 out of 5 stars

The routines feel doable even on bad…

The routines feel doable even on bad days. Some apps push too hard but this one feels like a gentle hand on the shoulder reminding you to breathe and keep moving

19 November 2025
Unprompted review
MellowFlow logo

Reply from MellowFlow

Hi there,

Thank you for the great review!

Best wishes,
MellowFlow Team

Rated 5 out of 5 stars

MellowFlow helped me get out of that…

MellowFlow helped me get out of that autopilot mode I was stuck in. I’m finally paying attention to how I feel instead of brushing everything aside and pretending it’s fine

17 November 2025
Unprompted review
MellowFlow logo

Reply from MellowFlow

Hi there,

Thank you for the great review!

Best wishes,
MellowFlow Team

Rated 1 out of 5 stars

Do not use this app if you have ADHD

Do not use this app if you have ADHD. I paid £20 for a trial and then got charged £47 twice for 2 months subscription. The app did not work for me so I asked for a refund. I was told no because I had not logged in and used for 7 days. I wrote to the company and they referred me to their cancellation policy. You have to provide a lot of evidence to prove the app was used and not suitable. Who with ADHD reads small print? It goes against the issue that those of us with ADHD battle with. When trying to cancel they offered a 30% discount and then a further 25% discount so they are completely overpricing this product. I have asked to raise a complaint and have been ignored. It’s a scam. Stay clear.

22 November 2025
Unprompted review
MellowFlow logo

Reply from MellowFlow

Hi there,

I would love to assist you properly with this - please share your contact details with me as I am unable to find any record of contact with your Trustpilot name.

Best wishes,
MellowFlow Team

Rated 4 out of 5 stars

I am enjoying the exercises a lot

I am enjoying the exercises a lot. I am reading and doing all parts of lessons. Thank you for the opportunity to use the tools you provide to help conquer this problem.

15 November 2025
Unprompted review
MellowFlow logo

Reply from MellowFlow

Hi there,

Thank you for the great review!

Best wishes,
MellowFlow Team

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