Mello CBD Reviews 

57
•
TrustScore 2 out of 5

1.8

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 1 out of 5 stars

Hello Mello Doctors seem good but the pharmacies they use are shockingly BAD! I have an anaphylactic allergy, one ingredient can actually kill me. THREE TIMES I've been sent my medication with th... See more

Rated 2 out of 5 stars

Unfortunately this product after using it for a week did not help me. I suffer from rheumatoid arthritis fibromyalgia and vasculitis. My pain level did not change in any way also relief from swelling... See more

Company replied

Rated 1 out of 5 stars

NEVER ORDER FROM HERE! I attempted to shop with them only to see their comments are completely filled with racist allegations towards the owner. Apparently the owner has a habit of calling her black c... See more

Company replied

Rated 2 out of 5 stars

Placed an order which USPS shows they never received the product to ship. Contacted Mello CBD so they sent another. About 3 weeks later still no delivery. They promised would be here by today but n... See more

Company replied

Company details

  1. Vitamin and Supplements Store

Information provided by various external sources

Mello CBD offers premium CBD Oil, CBD Topical, CBD Gummies, and Vape. We ship to all 50 states. Enjoy the benefits for the best prices.


Contact info

1.8

Poor

TrustScore 2 out of 5

57 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

1.8

All reviews

(57)

0 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Please view before shopping with MelloDailyCBD

The owner lacks adequate communication skills and customer service. Upon expressing immense dissatisfaction with the products AND delivery time, I was met with a nasty attitude and even nastier comments and other racial micro aggressions. She clearly doesn’t value customers or maybe just customers OF COLOR. 1/10 - would not recommend. Patronize with businesses that respect you and your money!

1 February 2023
Unprompted review
Mello CBD logo

Reply from Mello CBD

Hello,
We noticed you have been spamming our business and our facebook as well. We wanted to let you know that our business is named Mello CBD at www.mellocbdoil.com. We are fairly certain that you are targeting the wrong business. We are based in Houston, TX as a small team and it seems like a different business under a similar name might've had some conflict with you. We are not affiliated with any other brands such as Mello Daily, Mello, etc. Could we speak to you and try to resolve this peacefully? This is harming our business when we had nothing to do with this incident. We have never given out our employee/owner phone #'s and mainly reply through email for customers. Our owners/employees have no conflict with any existing customers, so we are extremely confused and sad about this situation. Also, our founder is a man, but it seems like you are having conflict with a different woman-owned business. It also seems like it is a racially fueled conflict, but we are not owned by a white woman or have any conflict with existing African-American customers. We also do not own any real estate or act as a landlord. Please contact us so we can quickly and peacefully resolve this. Thank you.

Rated 1 out of 5 stars

The owner was terribly disrespectful…

The owner was terribly disrespectful and exhibited extremely racist behavior to my friend attempting to support her business. A truly stomach turning interaction on the owners behalf.

13 January 2023
Unprompted review
Mello CBD logo

Reply from Mello CBD

Hello,
We noticed you have been spamming our business and our facebook as well. We wanted to let you know that our business is named Mello CBD at www.mellocbdoil.com. We are fairly certain that you are targeting the wrong business. We are based in Houston, TX as a small team and it seems like a different business under a similar name might've had some conflict with you. We are not affiliated with any other brands such as Mello Daily, Mello, etc. Could we speak to you and try to resolve this peacefully? This is harming our business when we had nothing to do with this incident. We have never given out our employee/owner phone #'s and mainly reply through email for customers. Our owners/employees have no conflict with any existing customers, so we are extremely confused and sad about this situation. Also, our founder is a man, but it seems like you are having conflict with a different woman-owned business. It also seems like it is a racially fueled conflict, but we are not owned by a white woman or have any conflict with existing African-American customers. We also do not own any real estate or act as a landlord. Please contact us so we can quickly and peacefully resolve this. Thank you.

Rated 1 out of 5 stars

The owner of this company is a racist…

The owner of this company is a racist and hates black people. She calls us “Colored” and “monkeys” DO NOT support this whack ass business

2 February 2023
Unprompted review
Mello CBD logo

Reply from Mello CBD

Hello,
We noticed you have been spamming our business and our facebook as well. We wanted to let you know that our business is named Mello CBD at www.mellocbdoil.com. We are fairly certain that you are targeting the wrong business. We are based in Houston, TX as a small team and it seems like a different business under a similar name might've had some conflict with you. We are not affiliated with any other brands such as Mello Daily, Mello, etc. Could we speak to you and try to resolve this peacefully? This is harming our business when we had nothing to do with this incident. We have never given out our employee/owner phone #'s and mainly reply through email for customers. Our owners/employees have no conflict with any existing customers, so we are extremely confused and sad about this situation. Also, our founder is a man, but it seems like you are having conflict with a different woman-owned business. It also seems like it is a racially fueled conflict, but we are not owned by a white woman or have any conflict with existing African-American customers. We also do not own any real estate or act as a landlord. Please contact us so we can quickly and peacefully resolve this. Thank you.

Rated 1 out of 5 stars

The owner is a horrible person

The owner is a horrible person. She has recently been exposed for spewing racial slurs !!! yet pretends to be an ally, disgusting

1 February 2023
Unprompted review
Mello CBD logo

Reply from Mello CBD

Hello,
We noticed you have been spamming our business and our facebook as well. We wanted to let you know that our business is named Mello CBD at www.mellocbdoil.com. We are fairly certain that you are targeting the wrong business. We are based in Houston, TX as a small team and it seems like a different business under a similar name might've had some conflict with you. We are not affiliated with any other brands such as Mello Daily, Mello, etc. Could we speak to you and try to resolve this peacefully? This is harming our business when we had nothing to do with this incident. We have never given out our employee/owner phone #'s and mainly reply through email for customers. Our owners/employees have no conflict with any existing customers, so we are extremely confused and sad about this situation. Also, our founder is a man, but it seems like you are having conflict with a different woman-owned business. It also seems like it is a racially fueled conflict, but we are not owned by a white woman or have any conflict with existing African-American customers. We also do not own any real estate or act as a landlord. Please contact us so we can quickly and peacefully resolve this. Thank you.

Rated 1 out of 5 stars

The owner of this company is racist

The owner of this company is racist. She is a landlord and called one of her tenants “little colored girl”. She’s a deplorable person who tried to bribe a white person with silence on this matter.

1 February 2023
Unprompted review
Mello CBD logo

Reply from Mello CBD

Hello,
We noticed you have been spamming our business and our facebook as well. We wanted to let you know that our business is named Mello CBD at www.mellocbdoil.com. We are fairly certain that you are targeting the wrong business. We are based in Houston, TX as a small team and it seems like a different business under a similar name might've had some conflict with you. We are not affiliated with any other brands such as Mello Daily, Mello, etc. Could we speak to you and try to resolve this peacefully? This is harming our business when we had nothing to do with this incident. We have never given out our employee/owner phone #'s and mainly reply through email for customers. Our owners/employees have no conflict with any existing customers, so we are extremely confused and sad about this situation. Also, our founder is a man, but it seems like you are having conflict with a different woman-owned business. It also seems like it is a racially fueled conflict, but we are not owned by a white woman or have any conflict with existing African-American customers. We also do not own any real estate or act as a landlord. Please contact us so we can quickly and peacefully resolve this. Thank you.

Rated 2 out of 5 stars

Not impressed with after sales service

I have arthritis in my right thumb and wrist and I explained this to the Doctor and said I needed something for the pain. I was advised by the Dr that if I have the oil with THC it can be detected I could not afford to lose my job or drivers license so on the Drs recommendation I went for the oil with turpins. Unfortunately it did not work at all I still have the same level of pain. I contacted the Dr and was advised I needed the stronger one with THC ( obviously he didn’t look at my notes) for $450. I had just paid $350 for the oil that was useless. When I replied I couldnt afford to spend that much again there was a long silence. No offer of a sample of trying to help me through this. I wouldn’t recommend. By Tracey L

26 June 2022
Unprompted review
Rated 1 out of 5 stars

Worst company ever!!!

I ordered Mello delta 8 gummies on 6/2/22 and they were never dropped off to the post office. I’ve contacted every email possible and even messaged on Instagram with no response! I had to file a claim with my bank because of their poor business practice and customer service.

21 June 2022
Unprompted review
Mello CBD logo

Reply from Mello CBD

Hello,
Thank you for contacting us! The company you are referring to is not us. You are probably referring to GetMello.com.
Please visit our website www.mellocbdoil.com

Rated 5 out of 5 stars

The doctors at hello mello are…

The doctors at hello mello are excellent. The phone consultation is thorough and the recommended medication is spot on. The follow up is the best we have ever experienced. I They listen to your needs and the medication works. I take capsules and my partner the oil. Its So easy and so efficient. Your medication arrives 3 days later via the post. You don't have to leave home. I would absolutely recommend to anyone who has severe arthritis. Well done to Rod and team at hello mello. We will continue our treatments with you!!
Paul and Christie

30 May 2022
Unprompted review
Rated 1 out of 5 stars

total waste of time and money

total waste of time and money. Ive been having a hard time falling asleep and staying asleep so i thought id try cbd. It said that the store was here in cincinnati so i figured it would get to me fast. NOPE! Never got it and this after i ordered from amazon and that package arrived early. Seems like the only way to get anything with any kind of reliability is to order from amazon.

14 March 2022
Unprompted review
Mello CBD logo

Reply from Mello CBD

Hello,
Thank you for contacting us, however we do not sell any of our products on Amazon. You are probably referring to another company with a similar business name as ours.

Rated 2 out of 5 stars

Poor distribution - and order and a reorder almost a month later and no delivery

Placed an order which USPS shows they never received the product to ship. Contacted Mello CBD so they sent another. About 3 weeks later still no delivery. They promised would be here by today but no show. Not sure how much lead time this company needs to make a delivery but I was planning for a vacation and started ordering almost a month in advance. What do we need, two months to get to a domestic address? Wow. Hope the product is as good as everyone says but their distribution weakness may prevent me from finding out.

24 July 2021
Unprompted review
Mello CBD logo

Reply from Mello CBD

Hello Alex,
Thank you for contacting us. I just checked our all our customer orders and we never got an order from you. You may be referring to another business with a similar name as ours.

Rated 5 out of 5 stars

Good stuff

Good stuff! I was surprised how fast it works! Felt kinda weird at first. Later in the day, arthritis in hands was much better. Anxiety was better as well... hope it continues.

17 May 2020
Unprompted review
Rated 5 out of 5 stars

It tastes amazing

I got the vanilla cbd oil for 500mg and it tastes amazing. A great product I have chronic back pain due to an accident about 4 years ago, and this product is the only thing that will relieve the pain. Thank you!!

17 May 2020
Unprompted review
Rated 5 out of 5 stars

Let me start by saying I will…

Let me start by saying I will definitely be buying more very soon. Today marks 2 weeks since I have been taking this and I noticed some reduction in pain within the first few days. Now there is definitely pain reduction and some visible reduction in the inflammation on my wrist. The pain isn't gone but it is definitely getting better.

17 May 2020
Unprompted review
Rated 5 out of 5 stars

It works better the longer you wait…

It works better the longer you wait before swallowing. The first week I was using it 3x day. Felt a bit better, thought may be placebo effect. The next week I painted the trim on my house!! That would NEVER have occurred before using this product!! Very happy with the results so far!

14 May 2020
Unprompted review
Rated 5 out of 5 stars

Great product

Great product. I sleep very consistently after using mello cbd oil. No more waiting hours for sleep mode to kick in. I have been getting 7-8 hours of sleep every night ever since I have started taking the natural cbd oil. I also use the topical for aches and pains.

14 May 2020
Unprompted review
Rated 2 out of 5 stars

Didn't help Unfortunately this product after using…

Unfortunately this product after using it for a week did not help me. I suffer from rheumatoid arthritis fibromyalgia and vasculitis. My pain level did not change in any way also relief from swelling discomfort and fatigue did not change. I still didn't sleep much at night like I would wished for. So I'm disappointed because I so want to stop feeling like this or at least at least get some relief

30 March 2020
Unprompted review
Mello CBD logo

Reply from Mello CBD

Hello BIBI,

We are so sorry to hear that. CBD Oil metabolizes differently in everyone and it is important to hold it under your tongue for a few minutes to ensure you absorb the CBD.
Send me an email at support@mellocbdoil.com if you have any questions!

Thank you,
Michelle from Mello CBD

Rated 5 out of 5 stars

Love that the cbd oil is all natural…

Love that the cbd oil is all natural and quite easy to take. I have not been sleeping great due to stress (kids, new environment, etc. ). I have heard all of this chatter about CBD oil and finally caved to see if it was as great as everyone says. I take it under my tongue and hold it for at least 2 mins. thought it may have been a placebo the first night but I really have been sleeping better.. Felling more at ease at night rather having my head racing and becoming exhausted beyond relief in the morning.

29 March 2020
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look