Megabikes Reviews 

147
TrustScore 5 out of 5

4.9

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Considering 118 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for being exceptionally helpful, knowledgeable, and professional, often providing personalized advice and support. People frequently highlight the excellent service, noting its efficiency, transparency, and the smooth, hassle-free process from purchase to after-sales support. Consumers appreciate the great selection of quality products and the overall positive and comfortable shopping experience, often feeling confident in their choices. Many customers have built long-standing relationships with the company, trusting them for both new purchases and ongoing servicing, consistently receiving professional and friendly support.

What people talk about most

Staff

Customers had positive experiences with staff, consistently describing them as friendly, helpful, and... See more

Service

Customers consistently note positive experiences with service, highlighting the staff's friendliness,... See more

Product

Reviewers mention positive feedback about product, highlighting the excellent choice and range of bikes,... See more

Customer service

People report positive experiences with customer service, consistently highlighting excellent and first-class... See more

User experience

Reviewers highlight positive aspects of user experience, with many describing it as excellent from start to... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I've bought 2 2nd hand bikes here over the last 12 months.both transactions were hassle free due to the helpful sales staff. Any issues that arose (as can & will with not buying new) were sorted out... See more

Rated 5 out of 5 stars

Highly recommended, very nice and professional service. They've helped me twice already, by looking after my puncture on the spot and squeezing me in on very short notice for the patch, earlier wheel... See more

Rated 5 out of 5 stars

I honestly went in to see about sizing and fit for buying online but the advice and help I got from the amazing Ola meant I spent over €400 and will definitely be back to buy the rest of my gear ther... See more

Rated 5 out of 5 stars

Very helpful staff both on the phone and in person. Ola and her colleague set me up with a new helmet and took the time to install the coms system even on a very busy Saturday afternoon. Also I noti... See more


Company details

  1. Vehicles & Transportation

Information provided by various external sources

Details of new and used motorcycle sales and servicing.


Contact info

4.9

Excellent

TrustScore 5 out of 5

147 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.9

All reviews

(147)

106 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Very helpful staff both on the phone…

Very helpful staff both on the phone and in person.
Ola and her colleague set me up with a new helmet and took the time to install the coms system even on a very busy Saturday afternoon.
Also I noticed how helpful and attentive they were to another customer who had some physical difficulties and a long time biker who left very happy with his new helmet.!!

9 August 2025
Unprompted review
Rated 5 out of 5 stars

Top service

Top service. All the folks in the shop were super friendly and helpful while I waited for my bikes 1st service. Can’t fault them. Thanks lads 👍🏼

1 August 2025
Unprompted review
Rated 5 out of 5 stars

Excellent service!

Thanks to Ciaran for looking after me today when I needed some new gear. I’m delighted with my new Rukka kit and would highly recommend Megabikes for any biker.
Andy Carson

23 July 2025
Unprompted review
Rated 5 out of 5 stars

How Megabikes handled my issue

I visited Megabikes to purchase a Vespa 125cc Primavera and bought it same day. Thiago was extremely helpful and patient. It was such a pleasurable experience. Also Gabrielle was very helpful.

But the reason for the review is that when I got home, I noticed a panel on the glove box that wasn't right in colour. So being a little OCD ... I contacted both Thiago and Kieran from the Ballymount Store. Now its easy to write a review when things go well ... but for me its all about how Megabikes handled this for me.

They were terrific and are offering a new panel for me. They didn't have to but they understand and appreciate the customer. I genuinely know now that when it comes to upgrading my Vespa .. there will be only one store that I will go to.

Thank you Thiago (and Kieran) ... excellent customer service.

11 July 2025
Unprompted review
Rated 5 out of 5 stars

Ola is amazing!

Ordered a new jacket, trousers and the alpine stars tech air 3.
The quality of the customer service was absolutely incredible. Ola rang me today, querying my jacket size and gave me the best advice to use with the tech air 3. This will save on returing the jacket for a different size! Not only that, they had my items shipped as fast as they could so I can go on my bike trip this week!

Thank you all so much!

7 July 2025
Unprompted review
Rated 5 out of 5 stars

Really good place for beginners

I’ve just got home from Megabikes with my new Aprilia RX125, all the experience with them was amazing, they helped me from the scratch with the equipment and explaining how all the documents works also finding a set of equipments that’s fits me.
A special mention to Gabriel who was really helpful and patient guiding in every single step. I will definitely come back to the store for new purchases.

7 July 2025
Unprompted review
Rated 5 out of 5 stars

Excellent customer service

I have been dealing with Megabikes for 5 years and have always found their customer service to be second to none. Just collected my 3rd new bike from them Big shout out to all the team,especially Robbie Dixon.

5 July 2025
Unprompted review
Rated 5 out of 5 stars

New Nmax Tecmax

As always, it was a memorable experience. Staff made every effort to ensure they had followed my request to the T, they kept me informed throughout my order right up until it was time collected it. It was extremely kind and helpful to make me a video of before and after boxing. Thanks again team.

4 July 2025
Unprompted review
Rated 5 out of 5 stars

Gabriel the Megabikes legend!

Was in Megabikes today to get some boots & gloves & a small repair on helmet fabric. Gabriel couldn’t be more helpful & patient, he spent time fixing the awkward fabric issue on the helmet & great relaxed knowledge on anything I asked about gear. I’ll be back again for the Jacket. I’ve dealt with Megabikes other shop before too when I bought a helmet & jeans & again service is first class & like with Gabriel today, nothing was a problem. So, thank you for great products & top class customer service Gabriel!

3 July 2025
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look