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Review summary

Created with AI, based on recent reviews

Considering 113 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for being highly courteous, professional, knowledgeable, and helpful, often highlighting their patience and personalized attention. The service is frequently described as excellent, with many appreciating the efficiency and ease of their overall experience, from prompt email replies to quick issue resolution. People are particularly impressed with the quality of products and the wide selection available, including bikes, helmets, and riding gear. The customer service team is also commended for being supportive and dedicated, ensuring a smooth process from purchase to after-sales support. However, some customers expressed ambiguous feelings regarding the quality of certain items, with a few noting specific issues like a defective product or a panel that wasn't right in color.

What people talk about most

Staff

Clients share positive opinions on staff, consistently highlighting their helpfulness, knowledge, and... See more

Product

Reviewers highlight positive aspects of product, consistently praising the great range of clothing,... See more

Service

Reviewers mention positive feedback about service. Customers consistently praise the helpfulness and... See more

Customer service

People report positive experiences with customer service. Customers consistently describe the service as... See more

Quality

Consumers find quality to be ambiguous. Many reviewers praise the high quality of products, such as riding... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I have had great experience of over a decade of being taken care of by the Staff at Megabikes. By far they are superb in everything motorcycles. I wouldn't hesitate to recommend the Megabikes Team to... See more

Rated 5 out of 5 stars

I've bought 2 2nd hand bikes here over the last 12 months.both transactions were hassle free due to the helpful sales staff. Any issues that arose (as can & will with not buying new) were sorted out... See more

Rated 5 out of 5 stars

Last year I bought my wife a HJC Helmet and an Oxford jacket. A few weeks ago I bought myself a Lindstrands jacket.......the price and more importantly, the service is unmatched at Megabikes. Th... See more

Rated 5 out of 5 stars

Was in Megabikes today to get some boots & gloves & a small repair on helmet fabric. Gabriel couldn’t be more helpful & patient, he spent time fixing the awkward fabric issue on the helmet & great re... See more


Company details

  1. Vehicles & Transportation

Information provided by various external sources

Details of new and used motorcycle sales and servicing.


Contact info

4.8

Excellent

TrustScore 5 out of 5

121 reviews

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1-star

How this company uses Trustpilot

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Rated 5 out of 5 stars

Highly recommended

Highly recommended, very nice and professional service. They've helped me twice already, by looking after my puncture on the spot and squeezing me in on very short notice for the patch, earlier wheel balancing also on very short notice, can not to mention about discount for my Alpinestar boots. Thanks guys, I'm your new happy customer.

20 May 2026
Unprompted review
Rated 5 out of 5 stars

The staff were great!

The staff were great!
I'm new to biking and visited several times to buy protective gear for my IBT, no high pressure selling, just good honest advice from experienced people.
All friendly, all very patient. You could tell by other customers that theres a real community of regulars.
Been to both Wexford Street and Ballymount now.....same atmosphere in both branches.
Even bought a bike from them a couple of weeks ago!!

16 May 2026
Unprompted review
Rated 5 out of 5 stars

When to the wexford street shop to look…

When to the wexford street shop to look at a bike and was greeted by excellent staff. Was talked through bikes and what suited my needs by Robbie.He showed me round the shop at bikes and took time to explain technical stuff and had answers to my questions. I bought a bike and would highly recommend megabikes.

13 May 2026
Unprompted review
Rated 5 out of 5 stars

Super service.....again!!

Again....another fantastic experience from Megabikes.

I bought some Lindstrands pants last week.....and I popped down during the open day at the weekend to pick up a zip on bib (braces & kidney belt) but they weren't in stock.
I ordered a set.....thinking it might get caught up in the "chaos" of how busy they where.
I needn't have worried.....today I got an email, a text and a phone call to tell me my item had arrived into stock.

It just doesn't get better than that!!

Thanks guys 👍

29 April 2026
Unprompted review
Rated 5 out of 5 stars

Very helpful Staff

Very helpful staff, they dealt with my issue with no hassle. Very friendly and knowledgeable staff. Got good help with my gear and recommendations.
Definitely recommend this outlet in Ballymount.

11 April 2026
Unprompted review
Rated 5 out of 5 stars

Right place to go

I've been up to Megabikes on 11/Apr/2026 and they did gave me all the necessary attention and extremely helpful advices with regards to getting the right gear for my purpose and my budget.
I'm definitely coming back next time I need gear or a motorbike.

11 April 2026
Unprompted review

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