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Meermin Shoes Reviews 1,576

TrustScore 4.5 out of 5

4.4

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Review summary

Created with AI, based on recent reviews

Evaluating 992 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the product quality, highlighting the excellent craftsmanship and materials. Many people found the shoes to be comfortable and well-fitting, often exceeding expectations for dress shoes. The staff is frequently commended for their knowledge and helpfulness, providing excellent guidance and service. Delivery is also often described as fast and hassle-free. However, some customers reported receiving defective products, such as shoes with scratches, imperfections, or significant differences in length between pairs. A few people also expressed disappointment with the perceived quality of the leather, feeling it looked and felt cheap, or that it did not match the expectations set by the website. There were also occasional mentions of issues with delivery tracking or incorrect product specifications.

What people talk about most

Product

Customers had positive experiences with product. Many reviewers praise the high quality and craftsmanship of... See more

Quality

People report positive experiences with quality, often praising the craftsmanship, materials, and overall... See more

Staff

Customers consistently note positive experiences with staff. Many reviewers praise the helpfulness and... See more

Delivery service

Users describe positive interactions with delivery service, frequently highlighting fast shipping and timely... See more

Service

Consumers find service to be positive. Many reviewers praise the helpfulness and quickness of the sales staff... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Shoes had some small scratches on the bottoms and a few imperfections in the leather. The box top was torn in two quarters and they were taped back together. I wondered if I actually received someone... See more

Rated 5 out of 5 stars

Meermin customer service is prompt, professional, and very helpful. I was stuck between which size I should choose and upon contacting their customer service on their email, I received very accurate a... See more

Rated 5 out of 5 stars

Fantastic quality out of the box. Great looking shoe. Making belts that match color and material is also a fantastic addition. Gone are the days of trying to find belts that are similar color to your... See more

Rated 5 out of 5 stars

I saw these suede loafers recommended on an IG video. I was looking for a shoe like this and I took a leap! Though skeptical, I followed their sizing recommendations. I ALWAYS wear an 11. Anyway, they... See more


Company details

  1. Shoe Store
  2. Shoe Factory

About Meermin Shoes

Written by the company

At Meermin, we are dedicated to crafting properly made, timeless footwear that delivers exceptional value. Specializing in Goodyear-welted shoes, we focus on combining traditional craftsmanship with modern distribution. Every pair is carefully crafted using premium full-grain leathers sourced from some of the world’s finest tanneries.

Our philosophy is simple: deliver radical value by focusing on quality and eliminating unnecessary markups. Through our direct-to-consumer model, we are able to offer meticulously crafted footwear at a fraction of the cost typically associated with products of this category. We believe that well-made shoes should be an attainable investment.

We are proud to have retail stores in New York, Paris, and Madrid, allowing customers to experience our footwear & service firsthand.

We take pride in upholding the principles of craftsmanship quality, service and value.


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

2K reviews

5-star
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1-star

Replied to 42% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

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Rated 5 out of 5 stars

Great quality for a moderate price.

Great quality for a moderate price.
After 10 years of experience with Meermin shoes (that I still wear and are consistently easy on the eye), I can recommend this brand.
Also, compared to other brands, they are quite confortable.

14 April 2026
Rated 3 out of 5 stars

Return process was not easy and I…

Return process was not easy and I didn't like having to pay for shipping for a return. Selling online saves your company from having to pay large overhead to have brick and mortar and charging for shipping on shoes where trying them on for size is a necessity seems chintzy. This is my first experience with buying fine shoes directly and I was not impressed with the process although the quality of the shoe seems very good.

11 March 2026
Rated 5 out of 5 stars

Beautiful boots

Beautiful boots. The smell and feel of the leather and the quality of the stitching are great. The leather is a bit stiff and will take some breaking in but the flex Goodyear sole is very comfortable.

6 April 2026
Rated 5 out of 5 stars

Outstanding Service, Genuine Expertise

The sales person was absolutely knowledgable on shoes. She actively listened to what I’m looking for and pulled three shoes that were already something I was looking for. Then we narrowed the selection down to the number one shoe. I admired how the sales person could already tell just by looking how I was walking around in the shoes whether they are a good fit or whether I feel comfortable.
I’ve been wearing formal leather shoes for over 14 years and this brand that I newly discovered made it to my top 3 brands!

4 April 2026
Rated 5 out of 5 stars

SoHo Store Experience

The associate who helped me in the SoHo store was great! They did a great job explaining the differences between two of the models I was looking at it, helped me with some try ons socks so I could get a feel for the shoes without thick boots socks on, and recommended sizing for me

3 April 2026
Rated 1 out of 5 stars

Poor Customer Service

Checkout site did not give any chance to update address or review order. Order was placed accidentally and order was delivered more than 1 hour away to an old address. Customer service seemed like a it was a call center and was completely unhelpful at altering/canceling the order. Very inconvenient, unlikely to order from Meermin again as a first time customer.

1 April 2026
Meermin Shoes logo

Reply from Meermin Shoes

Dear Chris — Thank you for your feedback, and we’re sorry to hear about your experience.

Once our customer service team was able to review your case with our dispatch team, your order had already been dispatched hence address could not be modified. You can be sure our top priority is customer satisfaction that is why our warehouse tema works hard to ship all orders as quickly as possible.

We can see that your order is already on its way back to us for exchange, and we will process it promptly upon receipt.

We appreciate your patience and your input, which helps us continue improving our processes.

Rated 4 out of 5 stars

4/5.

Shipping went well and fast. The shoes are well made with minor processing errors.

23 March 2026

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