MEDViReviews 

13,869
TrustScore 4.5 out of 5

4.4

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Review summary

Created with AI, based on recent reviews

Looking at 12,053 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their kindness, knowledge, and helpfulness, making interactions pleasant and informative. Many people highlight the exceptional customer service, noting that representatives are patient, understanding, and provide clear explanations. The overall service is frequently described as efficient and easy, with appointments starting on time and processes being quick. However, some people mentioned issues with the product itself, such as inconsistent effectiveness or side effects after changes in medication. A few other people also felt that they received inadequate support or experienced delayed communication regarding their treatment.

What people talk about most

Staff

Clients share positive opinions on staff, frequently highlighting their helpfulness, knowledge, and pleasant... See more

Customer service

Reviewers mention positive feedback about customer service, with many praising representatives for being... See more

Service

Consumers find service to be positive, with many appreciating the helpful care coaching and thorough,... See more

User experience

Customers consistently note positive experiences with user experience, finding interactions comfortable, easy... See more

Product

Customers had ambiguous experiences with product, with some reporting positive outcomes like effective weight... See more

Reviews shaping this summary

Rated 5 out of 5 stars

My video appointment went well. It started on time. Soon I will be entering the maintenance phase of my weight loss journey and needed guidance for next steps. I received helpful suggestions and recom... See more

Rated 5 out of 5 stars

My Doctor was very kind and informative . He took time to listen to me, and he answered my questions, But I wasn’t told that I would have to take blood tests at Quest lab. But the email sent later inf... See more

Company replied

Rated 5 out of 5 stars

This journey can sometimes feel like you're all alone...but having a meeting once a month with a coach helps you feel seen and heard. You have a place to ask questions instead of relying on FB and ge... See more

Rated 5 out of 5 stars

I had a exhausting day with Medvi and had made up my mind to no longer do business with them. My 4th call was a true blessing. She answered my questions with solutions. Very knowledgeable and truthful... See more


Company details

  1. Weight Loss Service
  2. Doctor
  3. Medical Group
  4. Online Prescription Medication Vendor
  5. Registered General Nurse
  6. Wellness Program

About MEDVi

Written by the company

MEDVi: Your Partner in Accessible, Personalized Weight Management

MEDVi is a leading telehealth platform dedicated to making effective, medically supervised weight loss accessible and affordable. We specialize in personalized treatment plans utilizing GLP-1 medications, including injections & tablets, delivered right to your door. At MEDVi, we understand that traditional weight loss can be challenging. That's why we've designed a seamless, convenient online experience that puts your health goals first.

Our process is built around you:
Personalized Care: Every patient undergoes a medical intake and virtual evaluation by a licensed U.S. physician. Your treatment plan, including customized dosing, is tailored to your unique health history, lifestyle, and weight loss objectives.

Affordable & Transparent: We believe in clear, upfront pricing without hidden fees. Our cost-effective programs provide access to powerful GLP-1 medications at a fraction of the cost of brand-name alternatives, with options for both tablets and injections.

Convenience & Support: From online consultations to direct medication delivery, MEDVi simplifies your weight loss journey. Our dedicated team provides continuous access to healthcare professionals for guidance, dosage adjustments, and ongoing support, ensuring you feel heard and empowered every step of the way. Many users praise our timely, efficient service and the kindness and understanding of our staff.

Proven Results: Our science-backed approach, combined with continuous support, helps individuals achieve sustainable weight loss by addressing the biological and lifestyle barriers to success. Users consistently report positive experiences, with many expressing gratitude for finally finding a program that works for them.

Join the thousands who have found a real, lasting solution to weight management with MEDVi. We're committed to helping you gain control of your health, build confidence, and achieve a healthier, happier you.

Contact info

4.4

Excellent

TrustScore 4.5 out of 5

14K reviews

5-star
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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 99% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

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4.4

All reviews

(13,869)

11,296 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great Coaching Experience

I really like my care coach. She tries to find the positive even when I’m having a bad week or struggling to hit my goals. It means a lot that she looks at the bright side of things and seems to care about me being and doing my best. She’s also very good at finding creative ways to try to hit those goals.

24 June 2026
Unprompted review
Rated 5 out of 5 stars

Initial Consult

Thorough information shared by the prescriber.

24 June 2026
MEDVi logo

Reply from MEDVi

Hi William, we’re so glad you found the information from your prescriber thorough and helpful. Thank you for your trust and for sharing your positive feedback. We’ll keep working hard to ensure every patient receives clear, detailed guidance throughout their medical weight loss journey.

-The MEDVi Team

Rated 5 out of 5 stars

My coach is the best

My coach is the best, always considerate, giving me ideas and how to improve things. Very supportive. And the progress is coming along very well. Thank you

24 June 2026
Unprompted review
MEDVi logo

Reply from MEDVi

Hi there, it’s wonderful to hear how much your coach’s support and ideas have helped your progress. Thank you for trusting us with your health and sharing this kind review. We’re dedicated to maintaining MEDVi's personalized approach to ensure you stay on the path to success.

-The MEDVi Team

Rated 5 out of 5 stars

Speaking with Sherwin was great

Speaking with Sherwin was great

24 June 2026
MEDVi logo

Reply from MEDVi

Hi Diena, we’re so glad you had a positive experience speaking with Sherwin! Providing a personal touch is exactly what we aim for. Thank you for your trust and kind words. We’ll continue working hard to ensure the MEDVi patient support team provides this same high level of care every time.

-The MEDVi Team

Rated 5 out of 5 stars
MEDVi logo

Reply from MEDVi

Hi Cyrus, it’s great to know that everything went smoothly for you. We really appreciate your trust and for sharing your experience with the MEDVi weight loss program. We'll keep working hard to ensure every step of your journey remains just as positive.

-The MEDVi Team

Rated 5 out of 5 stars

Dr new exactly my situation and gave me…

Dr new exactly my situation and gave me her professional opinion

24 June 2026
MEDVi logo

Reply from MEDVi

Hi David, it’s great to hear that our doctor understood your situation and provided the professional guidance you needed. Thank you for sharing your experience and for trusting the MEDVi patient support team with your care. We’re committed to maintaining this level of personalized attention for everyone we serve.

-The MEDVi Team

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