My video appointment went well. It started on time. Soon I will be entering the maintenance phase of my weight loss journey and needed guidance for next steps. I received helpful suggestions and recom... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
My Doctor was very kind and informative . He took time to listen to me, and he answered my questions, But I wasn’t told that I would have to take blood tests at Quest lab. But the email sent later inf... See more
Company replied
This journey can sometimes feel like you're all alone...but having a meeting once a month with a coach helps you feel seen and heard. You have a place to ask questions instead of relying on FB and ge... See more
I had a exhausting day with Medvi and had made up my mind to no longer do business with them. My 4th call was a true blessing. She answered my questions with solutions. Very knowledgeable and truthful... See more
Company details
- Weight Loss Service
- Doctor
- Medical Group
- Online Prescription Medication Vendor
- Registered General Nurse
- Wellness Program
About MEDVi
Written by the company
MEDVi: Your Partner in Accessible, Personalized Weight Management
MEDVi is a leading telehealth platform dedicated to making effective, medically supervised weight loss accessible and affordable. We specialize in personalized treatment plans utilizing GLP-1 medications, including injections & tablets, delivered right to your door. At MEDVi, we understand that traditional weight loss can be challenging. That's why we've designed a seamless, convenient online experience that puts your health goals first.
Our process is built around you:
Personalized Care: Every patient undergoes a medical intake and virtual evaluation by a licensed U.S. physician. Your treatment plan, including customized dosing, is tailored to your unique health history, lifestyle, and weight loss objectives.
Affordable & Transparent: We believe in clear, upfront pricing without hidden fees. Our cost-effective programs provide access to powerful GLP-1 medications at a fraction of the cost of brand-name alternatives, with options for both tablets and injections.
Convenience & Support: From online consultations to direct medication delivery, MEDVi simplifies your weight loss journey. Our dedicated team provides continuous access to healthcare professionals for guidance, dosage adjustments, and ongoing support, ensuring you feel heard and empowered every step of the way. Many users praise our timely, efficient service and the kindness and understanding of our staff.
Proven Results: Our science-backed approach, combined with continuous support, helps individuals achieve sustainable weight loss by addressing the biological and lifestyle barriers to success. Users consistently report positive experiences, with many expressing gratitude for finally finding a program that works for them.
Join the thousands who have found a real, lasting solution to weight management with MEDVi. We're committed to helping you gain control of your health, build confidence, and achieve a healthier, happier you.
MEDVi is a leading telehealth platform dedicated to making effective, medically supervised weight loss accessible and affordable. We specialize in personalized treatment plans utilizing GLP-1 medications, including injections & tablets, delivered right to your door. At MEDVi, we understand that traditional weight loss can be challenging. That's why we've designed a seamless, convenient online experience that puts your health goals first.
Our process is built around you:
Personalized Care: Every patient undergoes a medical intake and virtual evaluation by a licensed U.S. physician. Your treatment plan, including customized dosing, is tailored to your unique health history, lifestyle, and weight loss objectives.
Affordable & Transparent: We believe in clear, upfront pricing without hidden fees. Our cost-effective programs provide access to powerful GLP-1 medications at a fraction of the cost of brand-name alternatives, with options for both tablets and injections.
Convenience & Support: From online consultations to direct medication delivery, MEDVi simplifies your weight loss journey. Our dedicated team provides continuous access to healthcare professionals for guidance, dosage adjustments, and ongoing support, ensuring you feel heard and empowered every step of the way. Many users praise our timely, efficient service and the kindness and understanding of our staff.
Proven Results: Our science-backed approach, combined with continuous support, helps individuals achieve sustainable weight loss by addressing the biological and lifestyle barriers to success. Users consistently report positive experiences, with many expressing gratitude for finally finding a program that works for them.
Join the thousands who have found a real, lasting solution to weight management with MEDVi. We're committed to helping you gain control of your health, build confidence, and achieve a healthier, happier you.
Contact info
131 Continental Dr. Ste 305, 19713, Newark, United States
- help@medvi.org
- medvi.org
4.4
Excellent
14K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 99% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Medvi is thorough with their care team
Medvi is thorough with their care team, easy to access to customer service and quick with responses and inquiries. Highly recommend
28 June 2026
Unprompted review
Very nice lady
28 June 2026
Meetings make a difference
This journey can sometimes feel like you're all alone...but having a meeting once a month with a coach helps you feel seen and heard. You have a place to ask questions instead of relying on FB and getting 100 answers most of which make no sense. My coach is AMAZING!!
25 June 2026
Unprompted review
Shanice was great and listened to me…
Shanice was great and listened to me and addressed my concerns about my calorie intake. I was very comfortable with her and will continue with her.
28 June 2026
Unprompted review
Scammers
Scammers! AVOID THIS BUSINESS AT ALL COST! Tried ordering product, and was told I did not meet their criteria. Called within minutes to cancel my order, Meanwhile they shipped me something I did not want, and then told me I could not receive a refund because product had shipped.
25 June 2026
Unprompted review
Reply from MEDVi
Hi there, we’re truly sorry for the frustration and confusion caused by your order being shipped after you reached out to cancel. We take MEDVi legitimacy concerns very seriously and want to ensure our refund process is handled correctly in situations like yours. Our team will review your account to see where the communication gap happened. Please email us at hello@medvi.org so we can look into this personally.
-The MEDVi Team
DO NOT ORDER FROM THIS COMPANY
DO NOT ORDER FROM THIS COMPANY! I started with them a year ago and the first prescription was shorted a dose. I had to send a plethora of documentation to prove I was not being dishonest. It got much worse from that point on including double billing, not refunding my money for the double billing, and would not honor a cancellation.
1 December 2025
Unprompted review
Reply from MEDVi
Hi Melanie, we’re incredibly sorry for the stress and frustration these billing and prescription issues have caused you. It sounds like we’ve failed to meet our standards, and we want to ensure your account is reviewed and corrected immediately. Please email us at hello@medvi.org so we can look into this personally.
-The MEDVi Team
Breath of fresh air!
I absolutely loved how warm, friendly, supportive, caring & knowledgeable the nurse was in speaking with me & the manner in which she helped & handled my situation was a breath of fresh air as it felt as though I’ve known her forever! :D
27 June 2026
Unprompted review
NO NOT order from this deceiving…
NO NOT order from this deceiving company. I told them not to refill the GLP-1 but they went and charged my credit card. Now they are stating that the charge was refunded but it was not. I now have to get American Express involved with this. I've paid $299 but nothing to show for it. DO NOT - REPEAT - DO NOT order from them!
9 May 2026
Unprompted review
Reply from MEDVi
Hi Cathy, we're incredibly sorry for the frustration and confusion surrounding your recent charge and refund status. It’s concerning to hear about this discrepancy, and we want to ensure everything is cleared up immediately. Our team will review your account history to verify the transaction details and resolve this. Please email us at hello@medvi.org so we can look into this personally.
-The MEDVi Team
The medical professional was very…
The medical professional was very knowledgeable and explained everything.
27 June 2026
Great helpful experience
Very informative, user friendly experience, helpful advice and great feedback.
27 June 2026
I loved that the medication was working…
I loved that the medication was working well for me but i did not like that when i was told it was going to be $200 the next month is double. I felt like it was a way to bully people into having to pay more now that they are on a medication an if u want to continue now the price is double
27 June 2026
Reply from MEDVi
Hi Vincent, we’re glad the treatment is working for you, but we’re sorry the price change felt like a surprise. We aim for full transparency in the MEDVi weight loss program and appreciate you sharing how this impacted you. We’ll share this with our team to improve. Please email us at hello@medvi.org so we can look into this personally.
-The MEDVi Team
Answered all my questions and were very…
Answered all my questions and were very thorough
27 June 2026
The RN listened to my concerns and…
The RN listened to my concerns and addressed them adequately.
27 June 2026
Unprompted review
The questions were answered that I had
The questions were answered that I had. Very nice conversation. Very helpful.
27 June 2026
Unprompted review
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.