Medical Administration Training Reviews 345

TrustScore 5 out of 5

4.8

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Looking at 43 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently highlight the informative and engaging nature of the courses, often noting how well the content prepares them for their careers. The self-paced learning structure is frequently praised, allowing individuals to manage their studies effectively alongside other commitments. Reviewers also commend the helpful, friendly, and supportive staff, who are quick to assist and provide clear, constructive feedback. The overall user experience, including well-structured and easy-to-understand course materials and an organized online system, contributes to a positive learning journey. However, some customers also noted that certain units had vague explanations and that weekend support was unavailable, which was frustrating. Additionally, a few people mentioned that the availability of PDF learner guides was inconsistent for some units, and suggested including more examples and fact sheets for topics.

What people talk about most

User experience

Consumers find the user experience to be positive, praising the online learning platform as easy to follow,... See more

Staff

Customers had positive experiences with staff, consistently praising their helpfulness, responsiveness, and... See more

Customer service

People report positive experiences with customer service, highlighting the prompt, helpful, and kind... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Really enjoyed the course, very informative and the educators are amazing. They are very prompt in marking assessments and also giving feedback for assessments. This course can be done quite quickly... See more

Company replied

Rated 5 out of 5 stars

Medical Administration Training has been a great learning resource! I've appreciated all that I've learnt this past year. The course itself has been very informative, gearing me up for my ca... See more

Rated 5 out of 5 stars

I thoroughly enjoyed doing the course at my own pace. The content was easy to follow along with and understand. The support I got was amazing. I do wish there was an option to purchase the course as a... See more

Rated 5 out of 5 stars

Absolutely fabulous! The trainers are so nice and give clear feedback, and the content is genuinely interesting. Some demonstration videos involved but nothing too bad! Workload is manageable and staf... See more

Company replied


Company details

  1. Vocational College

Written by the company

Start your new career in medical administration or as a medical receptionist. Study online, choose a course in medical administration or medical reception, supported by the Australian Medical Reception Association [AMRA]. Online study provides flexible...

Medical Administration Training -

Written by the company


Contact info

4.8

Excellent

TrustScore 5 out of 5

345 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

The staff is really cooperative and the…

The staff is really cooperative and the assignments include realistic questions that provide you a good insight into the medical admin practices

17 February 2025
Medical Administration Training logo

Reply from Medical Administration Training

Gurpreet, Thank you for your 5 star review. So pleased you enjoyed your learning journey and we wish you all the very best in your future career.
Kind Regards,
Ann McFillin (Director)
Medical Administration Training

Rated 5 out of 5 stars

Great course

The content of this course was well presented and easy to navigate. The assessments were marked quickly and the trainers’ feedback was very useful. I liked the way I could complete the course in my own time although I could have finished it quicker if new units were automatically released after the previous ones were completed. Sometimes I missed out working at weekends because of this.

9 February 2025
Rated 4 out of 5 stars

Course review

For someone who wanted to get into Health Administration, I found the Certificate lll Health Administration course to be informative but there seemed to be a lot of reading. For some of the units, it would've been nice to have some more video content, other than what there is already. Also if you needed help, the trainers were easy to contact & replied quite quickly either via email or phoneFor someone who wanted to get into Health Administration, I found the course to be informative but there seemed to be a lot of reading. For some of the units like, it would've been nice to have some more video content, other than what there is already. Also if you needed help, the trainers were easy to contact & replied quite quickly either via email or phoneFor someone who wanted to get into Health Administration, I found the course to be informative but there seemed to be a lot of reading. For some of the units like, it would've been nice to have some more video content, other than what there is already. Also if you needed help, the trainers were easy to contact & replied quite quickly either via email or phoneFor someone who wanted to get into Health Administration, I found the course to be informative but there seemed to be a lot of reading. For some of the units like, it would've been nice to have some more video content, other than what there is already. Also if you needed help, the trainers were easy to contact & replied quite quickly either via email or phoneFor someone who wanted to get into Health Administration, I found the course to be informative but there seemed to be a lot of reading. For some of the units like, it would've been nice to have some more video content, other than what there is already. Also if you needed help, the trainers were easy to contact & replied quite quickly either via email or phoneFor someone who wanted to get into Health Administration, I found the course to be informative but there seemed to be a lot of reading. For some of the units like, it would've been nice to have some more video content, other than what there is already. Also if you needed help, the trainers were easy to contact & replied quite quickly either via email or phoneFor someone who wanted to get into Health Administration, I found the course to be informative but there seemed to be a lot of reading. For some of the units like, it would've been nice to have some more video content, other than what there is already. Also if you needed help, the trainers were easy to contact & replied quite quickly either via email or phoneFor someone who wanted to get into Health Administration, I found the course to be informative but there seemed to be a lot of reading. For some of the units like, it would've been nice to have some more video content, other than what there is already. Also if you needed help, the trainers were easy to contact & replied quite quickly either via email or phoneFor someone who wanted to get into Health Administration, I found the course to be informative but there seemed to be a lot of reading. For some of the units like, it would've been nice to have some more video content, other than what there is already. Also if you needed help, the trainers were easy to contact & replied quite quickly either via email or phone

21 January 2025
Rated 3 out of 5 stars

Mostly good some issues

Mostly good some of the recourses and links i received lead to dead urls or information that was not relevant. Some of the terminology terms were slightly off as my wife is a Nurse and she said they were wrong. And one time i had a second marker go over my work and marked things that were satisfactory as not satisfactory. Unsure how one person can mark it satisfactory and another not.

19 January 2025
Rated 5 out of 5 stars

I have completed certificate 3 in…

I have completed certificate 3 in Health Administration today. Now I am confident to apply for jobs. This course has helped me to have deeper understanding and knowledge about Health sector. I am hopeful to start new career.

15 January 2025
Rated 4 out of 5 stars

Needs proofreading

It was informative, and the assessor was prompt in checking my assessments. However, the course materials need proofreading. There were a lot of missing definite and indefinite articles. Assessment questions need to be rewritten. Some of the questions were very vague. We could use more interactive materials in the course, such as videos and visual examples, because otherwise, it's just a summarized written document that can easily be generated from an AI website.

13 January 2025
Rated 5 out of 5 stars

Certificate III in Business - Medical Administration

I am super happy with my studying experience at MAT! I chose this course because it is delivered online and self-paced, meaning you can finish a unit as quickly as you want. The learning materials were well prepared and easy to understand. The trainers could be contacted if need be. I studied full time, 20 to 25 hours a week, and am a fast reader, so I was able to complete the course in six weeks. I wanted to finish the course as fast as possible so I could apply for a job in this field. Thank you for the support, I would recommend MAT to anyone!
Edit: 6 weeks later I found a job as a Medical Receptionist at a general practice, yay!

19 December 2024
Medical Administration Training logo

Reply from Medical Administration Training

Thank you for such a wonderful review Vera. We wish you all the very best in your future career.
Kind regards,
Ann McFillin
Director
Medical Administration Training

Rated 4 out of 5 stars

Good course to study

Good contents, trainers were helpful although some of the assessment questions or instructions can be worded in a clearer manner.

20 November 2024
Rated 5 out of 5 stars

Fantastic educational service

Did my Cert IV through MAT - and was pleasantly impressed by the ease, communication and standard of the training they provided.

19 November 2024
Medical Administration Training logo

Reply from Medical Administration Training

Thank you Caitlin for submitting your review. We wish you all the very best in your future career.
Kind regards,
Ann McFillin
Director
Medical Administration Training

Rated 5 out of 5 stars

I would highly recommend this course…

I would highly recommend this course with Medtrain. The platform is easy to navigate through, the course material is relevant and the online support is commendable.

10 November 2024
Medical Administration Training logo

Reply from Medical Administration Training

Kristy, Thank you for your wonderful review. We wish you all the very best in your career.
Kind regards,
Ann McFillin
Director
Medical Administration Training

Rated 5 out of 5 stars

Having the option to study 100% online…

Having the option to study 100% online drew me into enrolling in this course. I am really happy I passed and would recommend MedTrain to anyone considering studying health administration online. The trainers marked my assessments promptly, enabling me to continue onto the next topics.

22 September 2024
Rated 4 out of 5 stars

cert 3 in Health administration

I did my cert 3 in Health administration, I had 10 modules to complete by a certain date. I missed the dead line but I was given extra time which was very helpful.

When completing the modules I would get a lot of feedback on the questions I did right and wrong. The trainers were very helpful.

24 September 2024
Rated 4 out of 5 stars

The Medical Reception and Terminology course was a very good learning experience.

The course was structured well for learning. Introducing concepts gradually and building up the skills needed for the last section of the assessment. Having not studied for many years and not having an online study experience before, the process was slow for me, but I really enjoyed the content of the course. Overall, the course was set up very well. I was impressed especially with the swift response from the training staff.

1 September 2024

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look