Medical Administration Training Reviews 345

TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Looking at 43 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently highlight the informative and engaging nature of the courses, often noting how well the content prepares them for their careers. The self-paced learning structure is frequently praised, allowing individuals to manage their studies effectively alongside other commitments. Reviewers also commend the helpful, friendly, and supportive staff, who are quick to assist and provide clear, constructive feedback. The overall user experience, including well-structured and easy-to-understand course materials and an organized online system, contributes to a positive learning journey. However, some customers also noted that certain units had vague explanations and that weekend support was unavailable, which was frustrating. Additionally, a few people mentioned that the availability of PDF learner guides was inconsistent for some units, and suggested including more examples and fact sheets for topics.

What people talk about most

User experience

Consumers find the user experience to be positive, praising the online learning platform as easy to follow,... See more

Staff

Customers had positive experiences with staff, consistently praising their helpfulness, responsiveness, and... See more

Customer service

People report positive experiences with customer service, highlighting the prompt, helpful, and kind... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Really enjoyed the course, very informative and the educators are amazing. They are very prompt in marking assessments and also giving feedback for assessments. This course can be done quite quickly... See more

Company replied

Rated 5 out of 5 stars

Medical Administration Training has been a great learning resource! I've appreciated all that I've learnt this past year. The course itself has been very informative, gearing me up for my ca... See more

Rated 5 out of 5 stars

I thoroughly enjoyed doing the course at my own pace. The content was easy to follow along with and understand. The support I got was amazing. I do wish there was an option to purchase the course as a... See more

Rated 5 out of 5 stars

Absolutely fabulous! The trainers are so nice and give clear feedback, and the content is genuinely interesting. Some demonstration videos involved but nothing too bad! Workload is manageable and staf... See more

Company replied


Company details

  1. Vocational College

Written by the company

Start your new career in medical administration or as a medical receptionist. Study online, choose a course in medical administration or medical reception, supported by the Australian Medical Reception Association [AMRA]. Online study provides flexible...

Medical Administration Training -

Written by the company


Contact info

4.8

Excellent

TrustScore 5 out of 5

345 reviews

5-star
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1-star

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Rated 5 out of 5 stars

Thankyou

Thankyou! Amazing learning platform, easy to follow, learning material was really good, assessments were relevant and gave opportunity to practice prior learning or research, feedback from trainers and assistance was very prompt and helpful, marking was very prompt too, assistance with extensions was also greatly appreciated. Thankyou to everyone who was part of and helped in my online learning journey :)

26 May 2026
Medical Administration Training logo

Reply from Medical Administration Training

Hello Karen,
Thank you for choosing MAT to complete your qualification. It has been our pleasure assisting you through your learning journey and congratulations on successful completion of your course.
If we can be of assistance in the future please do not hesitate to contact us.
Kind regards,
Ann McFillin
Director
Medical Administration Training

Rated 5 out of 5 stars

Great course

12 May 2026
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Reply from Medical Administration Training

Congratulations Hayley on successfully completion of your course. We wish you all the very best in your future career.
Kind regards,
Ann McFillin
Director
Medical Administration Training

Rated 5 out of 5 stars

Well Organised LMS and Supportive Staff

The online LMS system is well organised and easy to navigate. The learning materials and course contents are very informative, practical, and well detailed.
The admin staff and assessors are also very responsive, supportive, and helpful throughout the course. I had a positive learning experience with Medical Administration Training.

17 May 2026
Rated 5 out of 5 stars

Resources and staff support and…

Resources and staff support and feedback were excellent. I really enjoyed doing the course thank you.

5 May 2026
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Reply from Medical Administration Training

Michelle, Congratulations on the successful completion of your course. All of us here at Medical Administration Training wish you every success in your future career.
Kind regards,
Ann McFillin
Director
Medical Administration Training

Rated 5 out of 5 stars

I highly recommend MAT training

I highly recommend MAT training. The team were extremely helpful and kind and were always available to provide support when needed. The way the course is delivered online is very straight forward and well done. Thank you for my diploma!!

22 April 2026
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Reply from Medical Administration Training

Kerry, Congratulations on successfully completing the Diploma of Practice Management. The staff of Medical Administration Training wish you all the very best in your future career.
Kind regards,
Ann McFillin
Director
Medical Administration Training

Rated 5 out of 5 stars

Loved that i could do it at my own…

Loved that i could do it at my own pace, help was there when needed.
Staff were amazing thank you.
Would definitely recommend this course.

9 April 2026
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Reply from Medical Administration Training

Congratulations on your achievement and thank you for your review of your training experience with Medical Administration Training. Let us know if we can assist in any way in the future.
Kind regards,
Ann McFillin
Director
Medical Administration Training

Rated 5 out of 5 stars

The trainer and staff are supportive

The trainer and staff are supportive.

They always there when you need it. The curriculum is also great to study.

30 March 2026
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Reply from Medical Administration Training

Nip, Congratulations on your achievement. We wish you the best in your future career.
Kind regards,
Ann McFillin
Director
Medical Administration Training

Rated 5 out of 5 stars

The modules and the assessments are…

The modules and the assessments are very helpful and easy to understand. The trainers are very understanding and accommodating throughout the course. Thank you MAT!

25 March 2026
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Reply from Medical Administration Training

Good morning Clarice, Thank you for your 5 star review! The staff at Medical Administration Training wish you all the very best in your chosen career. Please contact us if we can be of any assistance in the future.
Kind regards,
Ann McFillin
Director
Medical Administration Training

Rated 5 out of 5 stars

Great platform and well-designed assessments

The assessments were engaging and always different and reflected real-life scenarios and knowledge needed. The platform was easy to use and the trainers feedback was very helpful.

18 March 2026
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Reply from Medical Administration Training

Bronwyn, Thank you for submitting your 5 star review of your experience with Medical Administration Training. Congratulations on your achievement and we wish you all the very best in your future career.
Kind regards,
Ann McFillin
Director
Medical Administration Training

Rated 5 out of 5 stars

Excellent

Excellent. Great training platform. All of the advice, marking and assistance was really prompt and professional. Enjoyed the learning and assessments. Learned a lot and completing this Cert IV Health Administration course was instrumental in helping me gain a career in public healthcare.

16 March 2026
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Reply from Medical Administration Training

Matteo, Thank you for submitting such a wonderful review of your experience with Medical Administration Training. Congratulations on the successful completion of your course and we wish you all the very best in your public healthcare career.
Kind regards,
Ann McFillin
Director
Medical Administration Training

Rated 5 out of 5 stars

Highly recommended.

Overall this certificate was delivered extremely well. The trainers were helpful and I never had to wait very long for be a response. Learning resources online were great and easy to understand. The feedback on assessments was helpful and constructive and was always delivered positively.

22 February 2026
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Reply from Medical Administration Training

Thank you for your wonderful review. We wish you all the very best in your future career.
Kind regards,
Ann McFillin
Director
Medical Administration Training

Rated 4 out of 5 stars

pretty good

It was pretty good, staff were always helpful and responsive and the content was easy to digest. Sometimes the assesment instructions were a bit confusing, but other than that pretty good.

29 January 2026
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Reply from Medical Administration Training

Good morning Mohammed, Thank you for taking the time to write a review of your experience with Medical Administration. We wish you all the very best in your future career.
Kind regards,
Ann McFillin
Medical Administration Training

Rated 4 out of 5 stars

Grounded, relevant and flexible learning

Loved the self-paced learning. Content is well structured and straightforward, however some units were not as well resourced as others (availability of pdf Learner Guide provided inconsistently). Student support has been very helpful on the odd time that I needed to use it and assessment submissions are marked promptly, with useful feedback when required. Content is up-to-date, grounded in best practice and legislative / regulatory frameworks.

4 February 2026
Rated 5 out of 5 stars

I am happy to recommend Medical Administration Training.

I loved the way of the teaching method. It's easy to read and understand. The informations are up to date. The videos are also very useful. The assessment covered the whole topic and the deadline for each unit is sufficient. The trainers are very helpful and their feedbacks are very useful. I think if you put more examples in each topic and give some more fact sheet regarding the topic, will be more useful for the students.

29 January 2026
Rated 5 out of 5 stars

Amazing, fantastic, couldn’t fault

Honestly was so happy to do my cert IV of medical administration through these guys, absolutely amazing trainers, admin and management. Even when times get hard they are always there for support to help and work with you. Highly recommend

14 December 2025
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Reply from Medical Administration Training

Tayla-Rose, Thank you for posting your wonderful review of your experience with Medical Administration Training. Congratulations on your achievement. We wish you all the very best in your future career.
Kind regards
Ann McFillin
Director
Medical Administration Training

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