Medifintech Reviews 

626
TrustScore 5 out of 5

5.0

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Review summary

Created with AI, based on recent reviews

Looking at 131 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the exceptional service, highlighting the staff's extensive knowledge and responsiveness, especially regarding complex NHS pension matters. Many people appreciate the clear explanations and efficient handling of their queries, making daunting processes like the McCloud remedy and pension planning much easier to understand and manage. Reviewers frequently commend the quick turnaround times and the personalized approach, which instills confidence and peace of mind for those navigating intricate financial situations. The user experience is often described as straightforward and supportive, with many feeling that the team goes above and beyond to assist them.

What people talk about most

Service

Customers consistently note positive experiences with service, describing it as reliable, helpful, and... See more

Staff

Reviewers mention positive feedback about staff, consistently praising them as professional, helpful, and... See more

Response time

Customers had positive experiences with response times, frequently praising the promptness and efficiency of... See more

Customer service

People report positive experiences with customer service, highlighting the clear, professional, and efficient... See more

User experience

Clients share positive opinions on user experience, feeling prepared and less anxious thanks to the clear,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Every NHS doctor or dentist needs the help of Jack Needham and Medifintech. He helps you to access and analyse your entire service, and with all your forms online - walking you through everything step... See more

Rated 5 out of 5 stars

Very useful to help my planning. Very knowledgeable and extremely responsive. I have tried a number of providers of this type of advice and wish I come to MediFinTech early. I would highly recommend t... See more

Rated 5 out of 5 stars

Thank you to all the staff who helped me at Medfintech. I didn’t understand how to interpret the information sent to me in my annual allowance pension statements despite listening to a number of pres... See more

Rated 5 out of 5 stars

I had a productive meeting with Jack today. He went over my pension position which I had been worried about. He produced a set of charts with projections based on different senarios all of which were... See more


Company details

  1. Alternative Financial Service

Written by the company

We provide NHS Pension analysis for Financial Services and Accountancy firms, as well as for professional bodies and individual members. To register for our report service please copy this link into your browser: https://forms.office.com/r/RbGL43ut41


Contact info

5.0

Excellent

TrustScore 5 out of 5

626 reviews

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1-star

No recent history of asking for reviews

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5.0

All reviews

(626)

118 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Very useful to help my retirement planning

Very useful to help my planning. Very knowledgeable and extremely responsive. I have tried a number of providers of this type of advice and wish I come to MediFinTech early. I would highly recommend them and in particular Jack Needham who I used. At last I can make some decisions and quell the anxiety trying to understand the nhs pension scheme produces

27 October 2025
Unprompted review
Rated 5 out of 5 stars

Excellent service

Excellent service
Annual allowances ,pension saving charges were made easy with prompt response and comprehensive pension report and straightforward pension saving calculations plus pre-filled SP forms.
Jack Needham knows what he is doing
I found at last some one who understands what I was struggling with for long time.
You will have an immediate answer to all your queries.
Very reassuring and friendly service
I wish if I have been in contact with this company earlier .
Thank you for my colleague Dr Prassad who introduced me to this company and Jack Needham personally

Ali Al-Temimi

30 September 2025
Unprompted review
Rated 5 out of 5 stars

NHS pensions made easy

Data collation was made as easy as possible and the process was smooth. Errors were identified in my pension data and corrected. The follow up meeting was highly informative and the replies to further questions was invaluable. It was so helpful to get an overview of the complex pension situation, discuss the various options for retirement, and reassuring to know the tax liability was manageable.

23 October 2025
Unprompted review
Rated 5 out of 5 stars

Really excellent service

Really excellent service. Graham and the team are super efficient. They clearly know their way around the incredibly complicated NHS pension service and do all they can to help navigate you through it in a timely fashion. Come highly recommended.

18 October 2025
Unprompted review
Rated 4 out of 5 stars

Professional and good advise

Professional and clear advise
Rating reduced only because took too long.

16 October 2025
Unprompted review
Medifintech logo

Reply from Medifintech

Thank you for your kind words and for recognising the quality of our support. We completely understand your frustration about the time it took. The McCloud remedy has become extremely complex, and demand for expert support has been very high. Our small specialist team has been working flat out to ensure every case is handled accurately and thoroughly. We really appreciate your patience and are glad you found our support clear and professional.

Kind regards,
Graham
Medifintech

Rated 5 out of 5 stars

Medifintech - life savers

Graham was super helpful when I was struggling with the annual allowance calculations. Excellence service from medifintech - cannot recommend highly enough

13 October 2025
Unprompted review
Rated 5 out of 5 stars

I received an exceptional service

I received a comprehensive but acessible pension report. The feedback meeting was incredibly useful and ensured I understood all the details and implications. The team responded quickly to fine tune the model to different scenarios. An exceptional service. that helped me make the right decision. Im very pleased I used Medifintech and unreservedly reccomend their services.

2 October 2025
Unprompted review
Rated 5 out of 5 stars

Excellent service

Made a very complex process, so easy. Demystifying NHS pensions is quite a skill, I would highly recommend

1 September 2025
Unprompted review
Rated 5 out of 5 stars

Simple and straightforward

Simple and straightforward, timesaving and prompt. Happy with teir service. I had some complex finanaces to sort out and they offered to help pro bono once my annual allowance tax charge was sorted so incredibly helpful.

1 September 2025
Unprompted review
Rated 5 out of 5 stars

Excellent service

From my first contact with Graham, the experience has been excellent. This is an extremely complex and complicated issue, made simple by Graham. The service was prompt and provided much needed clarity to this issue. I would highly recommend Graham and the team at Medifintech to others in a similar position.

15 September 2025
Unprompted review
Rated 5 out of 5 stars

efficient and effective

I approached the whole pension remedy thing with trepidation - but Medifintech made the process very easy. They were very clear about the process and about the information that they needed. They prepared the submission speedily and helped with the application for cost reimbursement.

13 September 2025
Unprompted review

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