MedicareSupplement.com Reviews 

2,831
•
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Looking at 127 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for being exceptionally knowledgeable, extremely patient, and genuinely helpful when guiding them through various insurance choices and answering every question. Consumers frequently mention that representatives make complex decisions much easier to navigate while maintaining a warm, friendly, and professional attitude throughout the entire conversation. Some reviewers were not happy with final outcomes, mentioning specific disappointing experiences like being denied coverage after spending considerable time or lacking proper direction on supplemental policies. A few individuals also shared experiencing communication hurdles or feeling that certain application steps were left entirely incomplete during their interactions.

What people talk about most

Staff

Clients share positive opinions on staff, frequently describing representatives as knowledgeable, patient,... See more

Customer service

Reviewers highlight positive aspects of customer service, frequently expressing great satisfaction with... See more

Service

Customers had positive experiences with service, frequently praising agents who were professional, friendly,... See more

User experience

People report positive experiences with user experience, highlighting that knowledgeable agents explained... See more

Price

Consumers find price to be positive, highlighting significant savings and affordable monthly premiums secured... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Filled out the online questionnaire late one evening for Medicare Supplemental insurance. At 9am next morning received a phone call. The agent had my questionnaire, verified my identity and explained... See more

Rated 5 out of 5 stars

My phone calls answered very quickly by David Volkert. He is very knowledgeable with his job and helped me immensely. To get back into a Medicare supplement insurance policy from Mutual of Omaha Insu... See more

Rated 5 out of 5 stars

Robert Taylor is one of the best insurance agents I’ve ever worked with. I sold Health/Life insurance in 2009-2010 so I know how difficult it can be for customers to understand all the complexities... See more

Rated 5 out of 5 stars

This isn't the company that I intended to call, but you might say that Divine Intervention must've been in play. Robert was so helpful and informative and I believe he saved me from making a costly er... See more


Company details

  1. Insurance Agency
  2. also in
  3. Health Insurance Agency

Information provided by various external sources

Learn about Medicare, Medicare Supplement, and Medicare Advantage coverage, benefits, and eligibility. Use our form to get quotes for Medigap coverage.


Contact info

4.8

Excellent

TrustScore 5 out of 5

3K reviews

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4.8

All reviews

(2,831)

142 reviews in the last 12 months

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Rated 5 out of 5 stars

Sherri Mack

Sherri was very pleasant. she explained my N plan, dental and eye. she was thorough and answered all questions i could think of asking. Glad to have her on my team.

9 April 2026
Unprompted review
Rated 5 out of 5 stars

Easy Peasy

My husband used to handle this stuff before he passed but now I have to do it and to say I was lost is an understatement. A friend of mine recommended I call "her insurance guy", Mr. Chris Butcher, for help and advice. She had nothing but good things to say about him. I am very glad I did. Not only did was he patient and understnading, he made it all very easy for ME to understand. I feel that I now have a Much better handle on things and he made it so easy. Insurance is a thing that comes up a lot as we get older and now I can be the one to say that I have "an insurance guy".

1 April 2026
Unprompted review
Rated 5 out of 5 stars

I inquired about possibly changing my…

I inquired about possibly changing my Medicare Supplement due to constantly increasing costs. I spoke with Demi Leonard, and she was great! She reviewed costs of plans in my area, as well as other areas, as I have looked into possibly moving. She was very helpful and very understanding and professional! I highly recommend trustpilot.com and Demi Leonard! She will give you all the information you need to make a proper decision.

30 March 2026
Unprompted review
Rated 5 out of 5 stars

Robert Taylor of TZ Insurance is very…

Robert Taylor of TZ Insurance is very helpful in helping me to select the best policy I need for my Medicare. Robert takes the time to professionally and clearly explain how Medicare works and listens to my concerns. I would recommend Robert to anyone looking for Medicare policy advice.

16 March 2026
Unprompted review
Rated 5 out of 5 stars

Ms Leah!

Ms. Leah was very friendly and clear to understand policy option. I will give her a star 10 if I could!! Thank you Ms. Leah.

6 March 2026
Unprompted review
Rated 5 out of 5 stars

Your agent Sherri Mack set me up with a…

Your agent Sherri Mack set me up with a policy almost 2 years ago. We did it over the phone and I was extremely nervous about it because I could not navigate medicare. It was to confusing for me. I have realized over the past year that she took very good care of me and I am so relieved and thankful for her time and help. She's a gem!! She helped me again today and I was happy she was still there.

4 March 2026
Unprompted review
Rated 5 out of 5 stars

Stacy McIntosh with TZInsurance.com

Stacy McIntosh was a charming and professionally efficient representative. She was very patient with my mom, Nicole Karsenty Ligeti, who joined the Mutual of Omaha, Plan N, with Medicare. Stacy spoke more slowly with her questions for my mom to understand the information. Stacy was a delight to help us deal with a stressful Medicare decision that has many options to understand.

17 February 2026
Unprompted review
Rated 5 out of 5 stars

Jamie is awesome!

First time applying for Medicare coverage and needed a gap plan. Jamie was excellent, answered all my questions and made me comfortable with the choices I made. Very professional, and was a pleasure to work with!

6 January 2026
Unprompted review
Rated 5 out of 5 stars

Robert Taylor knows his job

Robert Taylor knows his job, cares about his clients and does what is needed for you. He halped me complete my application and also to get the additional documentation needed after comleting the whol process twice with other agents. I will turn to him for advice and refer him to others needing such services.

29 January 2026
Unprompted review
Rated 5 out of 5 stars

Stacy was very thorough

Stacy was extremely helpful and thorough. A pleasure to work with and handled all my questions professionally. Very glad I called.

26 January 2026
Unprompted review
Rated 5 out of 5 stars

The Best to work with Seniors!!!

Leah, is a great person & communicator!! She was so helpful and treated us with kid gloves. For seniors it’s really difficult but she made the process smooth & easy! If you need help she’s the one!!! 5+ STARS!!

12 January 2026
Unprompted review
Rated 5 out of 5 stars

Agent David Volkert was so extremely…

Agent David Volkert was so extremely helpful processing my application for insurance coverage. He obviously knows his business and the whole process was efficiently completed in a short amount of time. I made the mistake of trying another supplemental plan for a year and I’m happy to be back with United of Omaha.

31 December 2025
Unprompted review

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