Marriage Saver, I no longer burn everything that I cook. These probes are fantastic. Please add new types of meat such as sausage, (beef, pork, chicken, etc) and also Boudin, (made in Louisiana wit... See more
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Review summary
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It just takes way too long to give an accurate estimated cooking time then when it gives an estimated time its way off like over am hour off and only accurately adjusts in the last 30 minutes.You wou... See more
Company replied
Generally, this product is fine. But it has two flaws. Firstly, the Bluetooth range is massively overstated. I have an Aga. The charging unit has to sit next to the Aga. If I move to my sitting r... See more
Company replied
I purchased a MEATER 2 Plus Bundle in December 2023 for £238 — the premium Pro-tier model specifically for its 550°C BBQ rating. After 2.5 years of normal use, the probe stopped connecting to th... See more
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Company details
Written by the company
The First Truly Wireless Smart Meat Thermometer
Contact info
United States
- meater.com
3.7
Average
6K reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 100% of negative reviews
Typically replies within 24 hours
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Totally unreliable .either does not…
Totally unreliable .either does not connect or disconnects terrible customer service .the problem is with the software .but the costumer service pretends their not aware of it .and just keeps making suggestions that get you no where .
20 April 2025
Unprompted review
Reply from MEATER
Thank you for your review. We appreciate you raising your concerns about our Customer Support team with us, we expect our customers to have the best experience possible, and that includes being open to feedback in order to improve our products and service. If the steps provided in previous interactions haven’t resolved your issue, don’t hesitate to reach out to us at support.meater.com for further assistance.
Constant connectivity issies
This piece of equipment never works. It consistently struggles to connect to the probes and they are in position on the base. If you want to spend your time fighting equipment instead of smoking meat, then go for the Meater. I have a new set that was used once and cannot get it to work.
20 April 2025
Unprompted review
Reply from MEATER
Thank you for sharing your experience with us. The range of your MEATER can be affected by environmental factors such as walls, other devices broadcasting in the same frequency, closed windows, and more. We recommend keeping the charger as close as safely possible to the probe and avoiding any obstacles between the charger and your phone. If you’re still having issues monitoring your cook, feel free to reach out to us at support.meater.com.
meater 2 plus is garbage
meater 2 plus is garbage. after two smokes and one deep fry the sensor can’t read the block. huge waste of time and money. i have been a meater fan since the beginning. yes i’ve cleaned the block and sensor and ran through all common trouble shooting.
20 April 2025
Unprompted review
Reply from MEATER
Hi, thank you for sharing your feedback with us. If you’ve cleaned the unit, the next step is to charge it for the recommended time, which is 30 minutes for the MEATER Pro. Make sure to use a fresh alkaline battery and that the LED light turns green when removing the probe from the charger. If there’s a red LED or if the product won’t work after following these steps, we suggest getting in touch with our Customer Support team at support.meater.com. Our representatives have further steps to diagnose the issue and help you find a resolution.
the device is unreliable and often breaks
I bought it in 2023, it broke just a few months later, they changed it under warranty, in March 2025, it broke again, they changed the box under warranty and now the probe no longer works, its maximum temperature is 527F which is no longer the norm in 2025, many other meater is 1000F, it is very easy to exceed 527F and do not want to apply the warranty so I bought their competitor which is at 1000F. This probe has a weakness, I do not recommend. They see remotely because of your account if the probe exceeds 527F and all users have exceeded this heat point at least once during cooking and they immediately cancel to make this probe disappear from the market which costs them a lot of money so the big loser is the consumer.
17 April 2025
Unprompted review
Reply from MEATER
Thank you for your feedback, we take seriously your comments about our product, at MEATER we have our Pro collection that with direct heat grill up to 1000°F, you can leave the probe in the meat over an open flame while cooking and searing. We invite you to contact us at support.meater.com to receive further information and assistance.
Don’t waste your money, time or energy !!!!!!!
Absolutely terrible meat thermometer. If I could’ve given ZERO stars I would have. This probe disconnects every 5 to 10 seconds and then takes five minutes for it to reconnect to my phone. I’m literally sitting 6 feet away from my grill. Looks like I’m gonna be sleeping outside with an instant read thermometer to cook a brisket. Piece of junk. INKBIRD here I come. Inkbird can’t be any worse.
17 April 2025
Unprompted review
Reply from MEATER
Thank you for sharing your feedback with us. The range of your MEATER can be impacted by different environmental factors such as walls, closed doors, and windows. We understand this may be frustrating, which is why we have our Support Wizard available at support.meater.com/helper, where you can find multiple tips to ensure you stay connected throughout each cook, or to get in touch with us if prompted to do so. In addition to that, we have an amazing feature called MEATER Link to extend the range of your unit, providing you the possibility to go anywhere you need while monitoring your cook. Check out this video to start using it: youtu.be/7uT1Si5ygGY.
No Customer Loyalty
I have owned a Meater Block for 4 years and have owned a Meater Plus before that. I have also purchased 4 Meater Pluses and one Meater Block as gifts. I loved the product and the app however since the beginning I have had issues with support. Any flare up on the grill immediately registers the temp above 500 degrees and the support team has continually used that as the reason for any connection issues or problems I have had. My current Block no longer will consistently pair with any of the probes. I have been on the phone with them for hours on multiple occasions trying to get an answer. It always comes down to either the probes or the block base. I get it its not under warranty and I've used it a lot. I asked for the cost to upgrade the unit and probes to a Meater Pro XL with the new higher temp probes. I was quoted a 25% discount which I decided I could live with. When I called back to move forward I was told that deal was not offered and that the best they could do was 15%. I explained that a new customer signing up for email and text alerts gets 10% off and 15% for an existing customer with a malfunctioning unit was not acceptable. In the end I found out that all my brand loyalty was worth 5% to them. I ordered a Typhur Sync Gold Quad and we'll see how that works.
15 April 2025
Unprompted review
Reply from MEATER
Thank you for taking the time to share your experience! It’s clear you’ve been a longtime supporter of MEATER, and we genuinely appreciate the trust you’ve placed in our products over the years, both for yourself and as gifts for others.
We're really sorry to hear that your recent experiences didn’t live up to the high expectations you've rightfully come to expect. It’s especially disappointing to hear that after all your loyalty and effort to resolve the issue, the outcome left you feeling undervalued. That’s not the experience we aim to provide.
While we can’t look into your specific case here without more details, your feedback is being heard. We’re always working to improve both our products and our support experience, and insights like yours are a big part of that process.
We understand your decision to try something new, and we hope it works out well for you. But if you ever decide to give MEATER another shot in the future, we’d love the opportunity to do better.
Thanks again for your honest feedback! It truly matters to us.
Don't waste your money on the new version
I owned a previous Meater and loved it. I changed the battery only yearly and it always worked! I now got a new Meater Pro Duo. Terrible. I have had it two months and tried to use it 6 times after fully charging it 2 times. It has only worked once. The base battery is always dead. It needs recharging each time before I can use it. Why the change from the old base which had a single AA battery that lasted a year and always worked. I wasted my money on this as it never works. I have called tech support 2 times and gone through setting it up again 3 times as well as firmware updates. No change. Terrible and would never buy again. May as well save money and buy a cheap generic version. So sad as was a great product before it was "improved". The one time of 6 that it actually worked it was great and did a good job.
15 April 2025
Unprompted review
Reply from MEATER
Hi, and thanks for posting your comments on the MEATER Pro Duo. The minimum charge time for the Duo is 15 minutes, and double that for a full charge that can last about 24 hours. If the charger is not in use (i.e., asleep), the internal battery can last as long as 5 months if it was put away at maximum capacity. However, there was a known issue with some Duo units that caused the charger to drain prematurely, but this has been corrected with latest firmware release, which may not have been available since your previous contact with MEATER Customer Service. You can check the version through the app by tapping the three dots at the top, selecting, My Devices, then choosing your Duo where it is listed under My Paired Extender Devices. Once you are there, confirm that it is running at least v3.0.9.8.
Don’t buy
They say it’s submergable but won’t work in crock pot. ?? Then I got some smart a$$ in the chat telling me I should have checked for approved devices. Well it said deep fryer and sous vide so why won’t it work in a crock pot.? He tells me the material used in cooking method. Glass lid vs metal smoker lid. ??Save your $400 and buy another unit
15 April 2025
Unprompted review
Reply from MEATER
Thank you for sharing your feedback with us. There are cooking appliances that may not be compatible with MEATER devices due to their heavy insulation, causing range issues since the Bluetooth signal strength can’t go through the thick walls. However, you are still capable of using your unit in other cooking appliances such as stoves, grills, ovens, and more.
Additionally, cooking methods such as deep frying or using a sous vide are compatible with our products since they’re usually used without a lid that fully covers the probe, and the Bluetooth signal can easily get out to communicate with the charger. If you have further questions, don’t hesitate to contact us at support.meater.com.
Did not last.
Got MEATR as a cool housewarming gift in November 2023 and used it about six times altogether. They surely time the one-year warranty right since mine bit the dust just after it ran out. Pulled it from a perfectly cooked steak and half the device came out while the other half stayed stuck in my dinner. It's too pricey to replace.
13 April 2025
Unprompted review
Reply from MEATER
Even if your probes are out of warranty, you'll still have access to MEATER Customer Service, which may be able to provide some options for your damaged unit. But to avoid something like this from occurring in the future, there is a trick that you can use to make the probe easier to remove. If it feels stuck inside a cut of meat, try pushing it in a little further first. This will loosen up the probe, and make it easier to pull out, avoiding excessive force on the end.
Wife bought me as a gift
Wife bought me as a gift. Would not keep charge. Would constantly disconnect. Had hard time getting it to charge. Will never buy again.
13 April 2025
Unprompted review
Reply from MEATER
If the probe is not maintaining its charge, which can also be responsible for the repeated disconnects (low charge = weak signal), then there are only a couple of reasons that this might be happening. The most common one, and easiest to correct, is simply residue on the probe interfering with its connection to the charger. This is quick to fix by just giving it a good cleaning, using steel wool and baking soda, which should still be done even if nothing is really visible on the probe. While there are also a few other things that can be checked as well, diagnosing cany concerns with your MEATER is always going to be easier with one of our agents on the line. If cleaning the probe did not make a difference, please reach out to us through the contact information that is available at support.meater.com/contact-us, and one of our agents will be happy to help, any day of the year.
Very accurate temperature but very…
Very accurate temperature but very unreliable connection. Constantly loses connection even when placed next to grill. Disappointed in reliability.
6 April 2025
Unprompted review
Reply from MEATER
Thank you for your review. If you are having range issues with the charger next to the appliance, contact us at https://support.meater.com/contact-us/ and one of our agents will be happy to help you.
Not for what was designed/marketed
The generation 1 meaters can handle up to 275C. I had it twice over this temperature for minutes and was destroyed.
Clearly this was not designed for cooking and especially grilling. Even with gas grill nothing is grilled below 220-250c. At this temperatures the probe reports >275 due to contruction and practically is unusable.
The worst 120 I spent. I have a better meater from temu with just 10 euros
5 April 2025
Unprompted review
Reply from MEATER
Thank you for your review. The generation 1 MEATERS have a max ambient temp of 275°C/527°F. Our new Pro collection MEATERS have a max ambient temp of 550°C/1000°F. These limits are based off of reasonable temperature expectations when cooking meat. The ambient sensor is only intended for use in indirect heat. Here is a video that goes over the ambient temp.https://www.youtube.com/watch?v=GRo0d4kcO8A&list=PLVr0FnN9Zx8UbCkSZRcebkUawRq3zOFc6&index=15 if you need help contact us at https://support.meater.com/contact-us/ and one of our agents will be happy to assist you.
False advertisement
On their website they claim "Free Shipping On All Orders", and then at check-out they want to charge me €25.00 for shipping. This should be illegal. To make things worse, there is no any convenient way to contact their support - it's like they don't want to be contacted or bothered. I guess you can't rely on them if you have any issues with your device later on.
2 April 2025
Unprompted review
Reply from MEATER
Thank you for your review. You can contact us at https://support.meater.com/contact-us/ to speak or chat with one of our friendly and knowledgeable customer service agents who will assist you.
BUYER BEWARE
Meater does NOT stand behind their product. I have had multiple issues with mine with respect to range, false alerts, and disconnection. I have received alerts that I exceeded the maximum temperature of 500 degrees when my BBQ never registered over 450. When I spoke to customer support they said that flare ups can put you over even though the ambient temperature doesn't exceed the 500 degrees and therefore they are out of warranty. Excuse me, are these not designed for a bbq experience? So in essence, DO NOT BUY these if you get flames on your bbq. I asked them if I could exchange the unit for an additional cost for the Pro XL and was told flat out NO. Horrible customer service, they do not stand by their product. You will at some point be disappointed with the Meater block. Its only a matter of time.
1 April 2025
Unprompted review
Reply from MEATER
Thank you for your review. The ambient sensor is only intended for use in indirect heat and can reach 527°F. The Pro collection can reach 1000°F. When diagnosing an issue, determines a replacement is needed, we will send it at no cost as long as it falls under the warranty period and guidelines. Here is a link that goes over the warranty, https://www.meater.com/warranty-returns. If you have any questions or need help, please contact us at https://support.meater.com/contact-us/ and one of our agents will be happy to assist.
Inconsistent connection between the…
Inconsistent connection between the meater probe and charger on a regular basis despite following the troubleshooting instructions making this a completely unreliable product
29 March 2025
Unprompted review
Reply from MEATER
Thank you for your review. If it is inconsistent in connecting, it could need to be cleaned. We recommend using steel wool (Brillo) and making sure to get the sensor. If it connects but then disconnects during use this can be a range issue. Here is the link to the Wizard who will direct you to the needed information. At the end, the Wizard will also give you the contact information to speak or chat with one of our friendly and knowledgeable customer service agents who will assist you.
https://support.meater.com/helper
Traeger Fire - MEATER saves the day.
Today my MEATER saved our house from a Traeger grill fire. Our Traeger randomly caught fire and the MEATER app alerted us that something was wrong with our smoke. 10/10 recommend a MEATER to make sure your grill doesn’t burn your house down. Unfortunately, our MEATER was scorched during the fire (I’m hoping MEATER will replace it - will update). We’ve had our MEATER for 4 years and it’s worked great!
Original review was 5 stars… changing my review based on their customer service. They were unable to assist me with a replacement since the MEATER was on fire it went above the warranty temperature.
27 March 2025
Unprompted review
Reply from MEATER
Thank you for your review, and we’re glad you were able to identify the fire in advance thanks to the probe. As part of our Warranty Policy, we inform that accidental damage caused by a cooking apparatus voids the warranty, you can check this information at meater.com/warranty-returns and learn about the warranty period by country too. However, this won’t stop us from assisting you, as we will still diagnose issues and provide you with further options that help fit your needs. Feel free to reach out to us at support.meater.com whenever you need it.
Loses connection as soon as I put one…
Loses connection as soon as I put one of the devices in the oven or grill. The substation seems like it needs be to right next to the probe to read it. This has been an ongoing issue since I received the item back in Christmas.
27 March 2025
Unprompted review
Reply from MEATER
Thank you for your review. The type of appliance and environmental factors can affect the range. To maximize your range, the charger must be as close as safely possible to the appliance. Check out this support link that goes over the range, and this video goes over range expectations. If you still need help, please contact us, and we will be here to assist you.
https://support.meater.com/contact-us/
https://support.meater.com/faqs/meater-bluetooth-range
https://www.youtube.com/watch?v=INWvpspwrwc&list=PLVr0FnN9Zx8UbCkSZRcebkUawRq3zOFc6&index=17
As an avid cooker both inside and out…
As an avid cooker both inside and out with all types of cooking means, I feel this is the worst product with a lot to go in its technology. Come to find out even spending $200 for the Meater block, you have to be within 40 feet of the appliance and the block with the probes to try and have it connect to the Wi-Fi. This means that you can only cook in one area whether inside or out without duplicating and losing your connection. This is a poor technological miss on development and marketing. This means you can only cook either inside or outside, but not both. They rely on a 3/16” area on the probe to keep precisely clean for accurate connection so bring out your Brillo pads and sandpaper and get ready to have the shiniest surface still without connection. The app is great if it worked, but it doesn’t and I am asking the company for a refund if not a replacement to remove this review. For now I will stick to old school thermometers and hope that this company comes around and stays true to their word of reading each review that comes in and handling it appropriately. I look forward to talking with them again as my claim number has been in for three weeks and still no action so I will keep you posted.
28 March 2025
Unprompted review
Reply from MEATER
Response:
Thank you for your review. The probes to the Block has a range of 33FT in open air. Environmental factors can play a role, as well as other Bluetooth devices interfering with the connection. To maximize your range, the Block must be as close as safely possible to the probe. It is important to keep your probes clean. If a film of grease coats the sensor, it will prevent it from charging and connecting. Check out this support link that goes over the range, and this video goes over range expectations and cleaning your probe. If you still need help, please contact us, and we will be here to assist you.
https://support.meater.com/contact-us/
https://support.meater.com/faqs/meater-bluetooth-range
https://www.youtube.com/watch?v=INWvpspwrwc&list=PLVr0FnN9Zx8UbCkSZRcebkUawRq3zOFc6&index=17
https://www.youtube.com/watch?v=yVPMVrP-TWE&list=PLVr0FnN9Zx8UbCkSZRcebkUawRq3zOFc6&index=13
Very disappointed
Very disappointed to find out that the Meater Pro I purchased at a Big Box Store did not come with a storage box. My Friend purchased his from the Meater website and he received one. If I had known I would have not have purchased it from the Retailer. I paid the same price, just did not purchase it directly from Meater.
i
16 March 2025
Unprompted review
Reply from MEATER
Thanks for your feedback regarding the MEATER Pro. Products purchased new from an authorized dealer should come with the packaging included. Although we cannot really control what is done once it arrives at the retailer, you may wish to reach out to them directly and see if they can provide the missing box.
I have had nothing but problems one…
I have had nothing but problems one minute is fine next its battery is dead then it’s not reading. The temp is different from other readers idk it never just works there is always something.
16 March 2025
Unprompted review
Reply from MEATER
Thank you for your review. This link goes over checking your battery levels. Most thermometers have the sensors at the tip where ours is about 2cm from the pointed end in addition to probe placement can cause the thermometers to have different readings. Here is a link that can be helpful. https://support.meater.com/faqs/internal-temperature To have us check out your MEATER with you, contact us at https://support.meater.com/contact-us/ and one of our agents will be happy to assist you.
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