MEATER Reviews 

6,227
•
TrustScore 3.5 out of 5

3.7

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Considering 81 reviews, most reviewers were somewhat happy with their experience overall. Consumers find the wireless device very helpful for daily cooking routines and appreciate the initial performance when preparing meals. Many users mention that the physical design is appealing and the equipment works nicely when grilling various types of meat. Some reviewers were not happy with the poor connection stability and the frustratingly short battery life experienced during longer cooking sessions. People also noted that customer support can be extremely difficult to reach and often unhelpful when hardware or software issues unexpectedly arise. A few individuals additionally stated that the expensive items failed prematurely after just a couple of years of very occasional use.

What people talk about most

Quality

Reviewers highlight ambiguous aspects of quality, noting that while some consumers praise the accurate... See more

Customer service

Reviewers express profound dissatisfaction regarding customer service, highlighting ignored emails, unhelpful... See more

Price

Customers had severe disappointment with the price, highlighting that the expensive equipment is not worth... See more

User experience

Clients share negative opinions on user experience, frequently reporting significant frustration with... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Marriage Saver, I no longer burn everything that I cook. These probes are fantastic. Please add new types of meat such as sausage, (beef, pork, chicken, etc) and also Boudin, (made in Louisiana wit... See more

Company replied

Rated 3 out of 5 stars

It just takes way too long to give an accurate estimated cooking time then when it gives an estimated time its way off like over am hour off and only accurately adjusts in the last 30 minutes.You wou... See more

Company replied

Rated 3 out of 5 stars

Generally, this product is fine. But it has two flaws. Firstly, the Bluetooth range is massively overstated. I have an Aga. The charging unit has to sit next to the Aga. If I move to my sitting r... See more

Company replied

Rated 3 out of 5 stars

I purchased a MEATER 2 Plus Bundle in December 2023 for £238 — the premium Pro-tier model specifically for its 550°C BBQ rating. After 2.5 years of normal use, the probe stopped connecting to th... See more

Company replied


Company details

  1. Electronics & Technology

Written by the company

The First Truly Wireless Smart Meat Thermometer


Contact info

3.7

Average

TrustScore 3.5 out of 5

6K reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 100% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

3.7

All reviews

(6,227)

115 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

App "Works"

Works very bad. App people don't know what they're doing. Had several issues with my Meater+. The device itself is genius. When you have the bad software working with the device it's good. But the slightest issues with updates or pairing and you're practically without a device. And then.. suddenly there's another update and it works.
Give up on the app people guys!
Today, my Meater is not working .. again..

17 May 2025
Unprompted review
Rated 1 out of 5 stars

This is the biggest waste of money out…

This is the biggest waste of money out there. My $18.00 dollar WalMart probe works better than this piece of garbage EVER will. It WILL NOT stay connected. It’s pure garbage. Every time I try to use I get infuriated that I spent my hard earned money on it. Don’t waste your money on this crap.

17 May 2025
Unprompted review
Rated 2 out of 5 stars

MEATER Pro 2 plus

MEATER Pro 2 plus

It’s not great
Estimated cook fluxes frequently
Connection range very short (40ft max)
Overall not reliable
Doing an overnight brisket right now. Probe and base no more than 50ft from my room and no connection. Not great when it’s 1:40am and you’re trying to sleep care free.
Cooking on a Traeger and it’s WiFi connection to my phone is no issue

17 May 2025
Unprompted review
Rated 1 out of 5 stars

If I could give Zero stars I would

If I could give Zero stars I would! i wanted to love the Meater Block but it has been nothing but a disappointment from the start. Now less than a year in and it will not even power on. I have been on hold with Support for 52 minutes with no answer and the chat states a 20 minute wait. What a waste of over $200! I would run not walk away from this probe!

12 May 2025
Unprompted review
Rated 5 out of 5 stars

I will start with I will admit error on…

I will start with I will admit error on my part but Meater possibly saved my house and definitely saved my cook. I had too much pork on my Masterbuilt Gravity smoker so air flow was not ideal. I thought things were going well so I went back to bed. An hour later I was awakened to a flare up alert from my Meater Pro Duo. I jumped up and found a good size flame shooting up and burning part of the pork. Once I got fire out I was able to drop temp down and finish in the oven. In hind sight I realized that my grill was a little too close to my gas cans for the mower. Thank goodness for Meater App alerting me and saving the day. I would recommend using this product. Works great. Looked back at graph and it read 510 degrees at one time! Thank you, Meater.

3 May 2025
Unprompted review
Rated 1 out of 5 stars

This will get buried but does not work

This will get buried but does not work. Changed battery and laid my phone directly on top of the device. Still could not connect. Worked one time but if i moved my phone anywhere but the shelf connected to the grill, then connection was lost. Technology is not there.

11 May 2025
Unprompted review
Rated 5 out of 5 stars

Mother's Day MIL pork tenderloin

I just recently purchased the Meater Pro Duo. I can cook just about anything....except for pork, doesn't matter what cut, it always seems to be a disaster. So of course for this Mother's Day my MIL requested a pork tenderloin with a cherry sauce. To make sure this cook was successful I invested in a Meater Pro Duo. Excellent piece of equipment, the probe setup is easy, and clear instructions on how to use them. These probes and the accompanying app even takes into account hold over cooking and rest time! The food turned out amazing and now Im confident in cooking pork. Great work you guys!!

11 May 2025
Unprompted review
Rated 1 out of 5 stars

Biggest piece of junk gimmick I have…

Biggest piece of junk gimmick I have ever purchased. The idea is amazing. The execution is total garbage. When the thing actually works, it is awesome! Unfortunately, getting it to work is almost impossible. The first 5 or so cooks.went perfectly. Then, the thing became junk. It never wants to connect. It constantly tells me the battery is low after I just put a new battery in. If it actually connects, it works great. But, I'm sick of constantly dealing with connection issues with a full battery and everything sitting right next to each other. I will never have another meater product in my house ever again.

11 May 2025
Unprompted review
Rated 1 out of 5 stars

Horrible range / connectivity

Great packaging, style and intended functions but the Bluetooth connectivity, range and reliability is absolutely horrible and has been out of the box - even when I’m standing 10’ from the smoker. If it stayed connected and was able to be used from inside a building for example, it would be a 5 star product but as is, it’s horrible. Super disappointed as it was not cheap - would not buy again without some sort of guarantee

11 May 2025
Unprompted review
Rated 1 out of 5 stars

Tried to sign up from app on iphone and…

Tried to sign up from app on iPhone and it wouldn’t allow me to enter password. Meater AI “help” said sign up from website. As soon as I put in email it said it sent me something to make sure I’m who I said I am …. Nothing came..
tried to get back on to AI’chat’… not there. This whole system set up is wonky and someone should lose their job.
My dog smells buts to make sure they say who everyone is… that’s where I’m putting this useless thermometer

10 May 2025
Unprompted review
Rated 1 out of 5 stars

Save your money. Connection stinks and time estimate doesn't work.

I was given a meater pro as a gift. If I walk more than about 30ft from the grille I lose connection. Also the estimated time for it to reach temperature is horrible. I am using a camp chef pellet smoker that was at 218 steady showing on the device and it took over an hour longer than estimated. I will stick with the affordable probes that plug into the smoker if I have to be near it anyways to connect.

8 May 2025
Unprompted review
Rated 1 out of 5 stars

Inaccurate Temperature Readings

Very disappointed. I've tried multiple beef cooks as well as Turkey and no matter what type of meat it is undercooked. I can set the cook to well done and would be lucky if it would pass for medium rare

8 May 2025
Unprompted review
Rated 1 out of 5 stars

Purchased a four probe block in 2022

Purchased a four probe block in 2022. Problems with connectivity block has to be within arms distance of the probes to work. The last few times I’ve used it the batteries have been dead. When fresh batteries installed and probes charged overnight started losing signal numerous times per cook. Finally quit working all together. Will not power on at all. Spoke with customer service to see if I could send back for repair. Nope they don’t repair. Could only offer me to buy a new controller for $130. Be careful buying from a company that cannot repair their own equipment. I told them I would not spend another$130 to fix a product that they don’t stand behind. When I told them I would fine another company with a better product they said ok thanks for calling. Would not buy from them ever again. I now have 4 probes and a block that are useless.

5 May 2025
Unprompted review
Rated 1 out of 5 stars

You have to be 5 feet from your grill…

You have to be 5 feet from your grill for this device to even semi work… I’ve bought two of these devices thinking the first one was a Lemmon. They are both garbage… wouldn’t even give them away.
Both of them currently reside in a landfill somewhere.

4 May 2025
Unprompted review
Rated 2 out of 5 stars

Loses contact!!

It loses contact with the base unit more often than not. Find myself going back to corded thermometers
Shame, had high hopes

2 May 2025
Unprompted review
Rated 1 out of 5 stars

Garbage.

Won't connect. Won't stay connected. Connection drops. Pairing fails.

I've been trying to use these things since the cursed things came out. When they work, they're great. They hardly ever work. Don't buy this shit.

I'm sure this isn't helpful but I just tried to use one of these worthless things to cook a steak and it yet again failed. I've three of the damned things and not a single one of them will hold a connection. Garbage, garbage, garbage. Tired of it.

27 April 2025
Unprompted review
MEATER logo

Reply from MEATER

Hi, and thank you for your feedback. Anytime that you have a concern with your probe, you’re not on your own to find a resolution. While many connection issues can be corrected by simply giving the probe a good cleaning with steel wool and baking soda, we have several resources available at support.meater.com to help with anything more involved. There you will find a step-by-step Support Wizard, comprehensive FAQs and contact information for MEATER Customer Service, where agents are available 365 days of the year, until 10:00 PM MT.

Rated 5 out of 5 stars

The probe hardware is fantastic

The probe hardware is fantastic, simplifies the cook and cleaning and management of tools so well. I would love to see some improvements in the app: firstly a chart view with multiple probes displayed at the same time instead of only one at a time. And then a way to turn off the videos to streamline and reduce the number of clicks to get a cook going would improve things a bit

24 April 2025
Unprompted review
Rated 2 out of 5 stars

Constant disconnects

Constant disconnects. Don’t buy if you have an electric stove.

20 April 2025
Unprompted review
MEATER logo

Reply from MEATER

Thank you for your feedback. We appreciate your comments about the constant disconnection in your MEATER unit, There are some reasons for disconnection during a cook using the device. We need to check the unit conditions, the behavior of the lights, the maintenance, and if there are any obstacles producing a low signal, we highly recommend that you contact us at support.meater.com for further assistance on this topic.

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look