Mcetech Reviews 4

I paid for and received a SSD 1TB Flash Storage drive in August 2017.
It was faulty and I sent it back on the 12th of October 2017. It took me many emails to receive a response from anyone.
In January 2018 I was offered a faster replacement it arrived March 20th and was faulty. I have now been spending 18 months trying to get a response from MCE TECH. I have sent back the faulty drive and asked them to return my original monies.

They just don't reply.

First Drive was a
1TB PCIe-Based 4 Lane (x4) SSD Flash Storage Upgrade for Mac Pro

Ordered an MCE OptiBay Extreme for 2011 for my MacBook Pro.

Took an excessive amount of time to get my order shipped to me. They were quick to respond to emails before I ordered anything, but after they had my money, they stop replying to multiple emails concerning my order.

Once I received the component, it installed rather easily thanks to some YouTube videos. However, it took all of 4 weeks for it to fry my logic board.

Should have just ordered the bay from OWC and taken the SATA I speed.

Fedex pickup was indicated for 04/15 but here we are a week later and still has not been shipped. I sent two emails and no response. I will phone them but am not hopeful. They set good expectations on product and delivery and my experience is that they have failed miserably. They clearly do not understand that their business depends on their customers....and MCETECH ignores its customers.

Well, first I called to inquire about the product I wanted, an MCE OptiBay, since I for one, had never opened my computer, a 2011 MBP, and 2nd, to learn more about what I could do. After the sales agent answered my questions, and assured me the part was compatible I submitted my order online for 2 day shipping. Although I ordered after their 12pm PST shipping cut off time, it shipped same day! I received the OptiBay and checked out all the parts, everything was there, I installed it, no problem, and now have another 1TB drive in my MBP, so sick! MCE was both knowledgable and professional over the phone.