McBookie Reviews 

So I read the reviews and ignored them, here is a recent chat experience, there is no stamp time on this as they choose not to have it , however it went on for sometime

Welcome to live chat, how can I help you?
is this for real?
Me...currently playing slots 0p seems the theme
is that normal?
op op op op op
Mandy
please write us an e-mail with the problem, provide us with screenshots if you can an tell us what version are you using - desktop or app - we'll try to resolve the situation
Me..as I speak 0p 0p 0p
so there maybe a problem?
Mandy
our support team must look into it if it is really a problem
please send us an e-mail regarding the problem
ME...why has my deposit just been declined?
Mandy
Please provide your full name and date of birth so I can review your account?
Me...Blank Blank
raging just now btw
Mandy
it was rejected from our side, please contact your bank about it, it's not a problem from our site
Me.....so I cannot withdraw the money i have left knowing your site is not paying,just googling trust pilot just now and can see I have been ripped off
Mandy
you can't withdraw becuase your account is not verified
Me...my account is verified
that statement is a lie!!!
Mandy
you didn't send us the kyc documents, therefore it's not verified
Me...omg my account is verified
if you start this nonsense I'm taking you to the gambling commission I have been a member for ages
you have took money from me for months and I have taken out so now you are saying you have allowed this with out me being verified
Me...recording this chat by the way
Me...you still there Mandy
Mandy
yes, contacting our support team in reagards to this situation and your account
Me....and so you should or I'm taking this to every one your sponsor on live television
you have now blocked my account for no reason saying I'm not verified, and the only way to join and deposit your site is to be verified
bonkers
Me...well this looking all rather unprofessional
Mandy
can you please write us an e-mail so we can resolve the situation on the support level, please?
Do you get any errors while depositing? any issues on site?
The rejected deposit was due to bad authorisation of the transaction, meaning you've made a mistake in putting it, as two other deposits went through
so are you saying i am now verified?
Mandy
regarding any issues, if you wishes for us to assist you the best we can with the issues concerning the account we will need your cooperation with any details or information that will aid us with the proper leads regarding any possible investigation
am i verified
?
Mandy
Your account needs to be verified. Please email to BLAH BLAH the following: A copy of your driving licence or passport, along with a utility bill or bank statement as proof of address, which has to be within date of the last 3 months., as we have no record on receiving the given information from you
Me....o.k that is rediculous
you confirmed my verification so I could deposit and withdraw now you are saying what you had previously said was a lie?
so you are now saying you have let me deposit and withdraw for several months without going through the correct procedure on your behalf
simple question
have you broke the rules?
heres a little helper for you mandy...my card ran out on February so I had to renew my payment so is your system that stupid it did not recognise this
or are you just a con site
this is going on trustpilot in five minutes if no answer, then sent to gambling commission then sent repeatedly to your sponsors
5 minutes from now....
00.14
Mandy
I'm trying to resolve the situation with our support team
they insist that you send us an e-mail with your problem so they can put it under the investigation
Me...not good enough yet more spins on slot while waiting 0p 0p 0p ..you refuse to let me deposit to withdraw what is left...you refuse to accept I'm verified
this is a joke
in all my years on this sites I have never experienced this
please update my info?
Please update your info
Mandy
what info sir?
Me...lol the pop in chat that has come up
omg is this run by Boris Johnson

Worst of the worst, i made 3 bets and after it they restricted me to only 5£ per bet, what??? Shame on you guys

Just to follow up from last week. I thought I was maybe a bit paranoid and just gave McBookie another go. Should’ve took my own advice.

Blackjack. Deposited £250, £50 per hand.

It lasted 5 hands. It dealt me 14 FIVE HANDS IN A ROW.

Account deleted.

shambles of a bookmaker these i open my account and stake restricted on first bet to £1.82 just a tin pot bookmaker stay away guys.

Avoid at all costs.
If you win a few bets, your no value to them and will stake restricted you, remove the offers for you & at that point it’s not worth having. Lose some bets & they’ll throw offers at you. Just glad I won a few bets and managed to withdraw my money. Oh & be careful with their new customer sign up offer as it’s not worth the paper it’s written on. I placed the qualifying bet, waited 2 days for my free bet, contacted them by email to be told that offer had expired even though they were still advertising it online. Just glad I managed to pull over £100 profit before shutting me down.

Terrible bookie. The cashout normally disappears when you have an accumulator on and all but one of the teams are winning. The site is very slow compared to the big bookies like bet365 and paddy Power.
The people who work on the live chat are helpful though.
I had asked how to open my account and the live chat assistant just said , that's your account closed. I am still waiting for my final withdrawal. With my bank , withdrawal are normally instant. For some reason this hasn't happened. They won't answer me on twitter, no one answers their supposedly 24hr customer service number.
Stick to the main bookmakers and not these cowboys

I've used them for 2 weeks for football and so far I'm happy with them. Withdrawal takes 3 working days. I wish they had table tennis, Esoccer and esports.

SCAM! DO NOT TRUST THIS COMPANY THERE ROTTEN TO THE CORE AVOID THEM YOU HAVE BEEN WARNED.

Started using them because they were local and you could get junior games etc . But there always crashing in play is always off the screen cash out is off more than on . As I type there down again . Sky bet it is . All you get is yes we know were down I.T are on it . In the meantime no cash out . Horrifically bad .

tried to join last week. filled in details and got all confirmed on screen. went to log in and says account suspended. tried to reset password with email and says theres an error. so mailed them requesting assist and never heard back. sent another email today and eventually got 2 line reply that they need id. doesnt sit with me poor customer service and i aint even deposited yet...not gonna happen

Quick withdrawals and good site with good variety of markets (perhaps not as much as others but still enough for me). Would recommend.

I joined because it's the only site that gives Scottish Lower Leagues AND Scottish Juniors (Which I follow every week). But adding winning bets takes ages and they change the goalposts all the time. I only stay because of aforementioned Juniors. Trying to log in is p**h

Great service, user friendly site

Avoid this Bookie! Joined a few days ago, placed 2 bets and then they sent me this message -

"McBookie offers a host of bonuses to our customers, including the Tartan Club, Coupon Buster Cashback and Best Odds Guaranteed.
However, our trading department review accounts regularly and we’re sorry to say that you will now no longer qualify for any promotions on the site."

The government needs to take more action against these betting firms that advertise great deals and then immediately remove them after you have signed up.

After reading some of the reviews I was slightly skeptical at first about these guys, however since signing up I’ve been pleasantly surprised. They may not have the selections like Bet365 but when an issue arises they don’t feel like the usual non human corporate. I had a slight issue on my account which they got to work to resolve and happily compensated me. Their twitter account support is second to none and once a few little niggles are sorted and they expand their markets I can’t see any reason why they won’t keep growing. Would easily recommend them

Yeah something isnt right with this site or the sister site. It no longer is linked with bet victor which I wasn't aware of until recently. The games have all changed and been taken over by a different company. The slots are rubbish and impossible to win on. Tried it out for a few months but excluded permanently now. Don't trust them at all.

At my first bet with the company the blocked my account redicoulous