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MatchTruly Reviews 354

TrustScore 4 out of 5

3.9

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

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Review summary

Created with AI, based on recent reviews

Considering 287 reviews, reviewers had a great experience with this company. Customers frequently praise the staff for their helpfulness and positive attitude, making interactions pleasant and productive. Many people appreciate the personalized and understanding approach of the support team, with questions often answered quickly and effectively. Reviewers also highlight the quality of the people they connect with, finding them to be genuine and interesting. However, some customers were dissatisfied with the pricing structure, finding the cost of credits and media viewing to be very expensive. Some people also experienced issues with the website, such as glitches with profile pictures or a confusing process for deleting accounts. Additionally, a few users mentioned slow response times from customer support for minor issues.

What people talk about most

Staff

Clients share positive opinions on staff, often highlighting their helpfulness, politeness, and... See more

Website

People report ambiguous experiences with the website. Some customers praise its safety, ease of use, and good... See more

User experience

Customers consistently note ambiguous experiences with user experience. Many reviewers appreciate the... See more

Price

Reviewers highlight negative aspects of price, consistently expressing dissatisfaction with the cost of... See more

Response time

Users describe ambiguous interactions with response times. Some customers experienced faster than expected... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Met a very fun girl for the first time ever on one of these sites... too bad I ran out of credits, but it's a business not a charity... the maybe if I decide to spend a little cash in the future 🤔 b... See more

Company replied

Rated 4 out of 5 stars

Lovely ladies but waiting for catch... And there it was running out of credits !! and bank card not allowing to buy credits

Company replied

Rated 4 out of 5 stars

Conversation fun being able to get the point of business

Company replied

Rated 4 out of 5 stars

I got on this site to find someone to connect with but the interactions i had left me unimpressed. I tried to delete my account and that was a process. Bella was having difficulty accepting my request... See more


Company details

  1. Social Media Agency

About MatchTruly

Written by the company

MatchTruly

MatchTruly is your space for practicing communication skills and rebuilding confidence in a welcoming, supportive environment. Our platform encourages self-expression and positive exchanges, providing an opportunity to learn, grow, and connect with others who value constructive dialogue.

Whether you’re refining your conversational style, seeking valuable feedback, or simply exploring ways to express yourself, MatchTruly is here to help. Every interaction is designed to inspire growth and confidence, making the experience both engaging and rewarding.

Join MatchTruly today and discover a platform where conversations are more than just exchanges — they’re opportunities to build confidence, gain insights, and grow personally.


Contact info

3.9

Great

TrustScore 4 out of 5

354 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 97% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 3 out of 5 stars
MatchTruly logo

Reply from MatchTruly

Hi Tony,

It’s great to hear the platform is bringing you something positive so far.

If you have any questions, feel free to contact us at support@matchtruly.help.

Best regards,
Brin from MatchTruly

Rated 5 out of 5 stars

It a helpful app

It a helpful app

7 April 2026
MatchTruly logo

Reply from MatchTruly

Hi Bob,

Nice to see you’re finding value here!

Best regards,
Brin from MatchTruly

Rated 5 out of 5 stars

Egypt

I enjoyed speaking to the women I really made a connection really fast submit my review

2 April 2026
MatchTruly logo

Reply from MatchTruly

Hi there,

Good to hear things are working out well for you!

Best regards,
Brin from MatchTruly

Rated 5 out of 5 stars

I dont have many past experiences

I dont have many past experiences. I like the chat boxes.

4 January 2026
MatchTruly logo

Reply from MatchTruly

Hi David,

Good to know the platform is working well for you!

Best regards,
Brin from MatchTruly

Rated 5 out of 5 stars
MatchTruly logo

Reply from MatchTruly

Hi there,

Appreciate your feedback, happy to see a positive experience!

Best regards,
Brin from MatchTruly

Rated 1 out of 5 stars

I am interested only in person livng in Toronto

I am interested only in person livng in and around toronto

4 April 2026
MatchTruly logo

Reply from MatchTruly

Hi there,

To make your experience more relevant to what you are looking for, you can adjust your search preferences and filters to better match your location, including focusing on people in and around Toronto.

If you need any help setting this up, feel free to contact our support team at support@matchtruly.help.

Best regards,
Brin from MatchTruly

Rated 5 out of 5 stars

Try me

the variety of women

3 April 2026
MatchTruly logo

Reply from MatchTruly

Hi there,

Glad you’re finding it useful and enjoyable so far!

Best regards,
Brin from MatchTruly

Rated 5 out of 5 stars

Very exciting site

Very exciting site

2 April 2026
MatchTruly logo

Reply from MatchTruly

Hi Shane,

Thanks for the kind words, great to hear this!

Best regards,
Brin from MatchTruly

Rated 2 out of 5 stars

Is very interesting

Is very interesting

2 April 2026
MatchTruly logo

Reply from MatchTruly

Hi Meekmeek,

Nice to hear you find it interesting so far. If there’s anything you’d like to explore further or improve, feel free to contact us at support@matchtruly.help.

Best regards,
Brin from MatchTruly

Rated 1 out of 5 stars

Received a response from

Received a response from
Brin, one of the staff, but honestly, we are far from satisfied in MatchTruly. We EACH want a full refund for the money we’ve spent, and the ability to share contact details with each other.

1 April 2026
Unprompted review
MatchTruly logo

Reply from MatchTruly

Hi John,

We’ve tried to reach out to you through Trustpilot to gather more details and check the situation, but unfortunately haven’t received a response. We’d really like to investigate this case further and assist you properly.

Please contact us at support@matchtruly.help, using the same email connected to your account so we can review everything in detail and help you with your request.

Best regards,
Brin from MatchTruly

Rated 1 out of 5 stars

Bullcrape Fake as Fukl

Can't connect to the one person in the US out of 50 women. I found one supposedly in Sacramento and after $130 we can't exchange Phone #'s ?????

31 March 2026
Unprompted review
MatchTruly logo

Reply from MatchTruly

Hi there,

Communication on the platform is designed to stay within the site to support a safe and structured environment. Contact exchange follows a specific process that requires certain conditions and confirmation from both sides before it can move forward.

Registration and basic access are free, while additional features are optional and allow you to choose how you interact.

If you’d like us to look into your case in more detail, please reach out to support@matchtruly.help and our team will be happy to assist.

Best regards,
Brin from MatchTruly

Rated 5 out of 5 stars

Pretty cool site

30 March 2026
MatchTruly logo

Reply from MatchTruly

Hi Bakura,

Good to hear things are working out well for you!

Best regards,
Brin from MatchTruly

Rated 1 out of 5 stars
MatchTruly logo

Reply from MatchTruly

Hi Greg,

We do not allow misuse of the platform, and all users are expected to follow our Terms of Service. Many profiles also go through verification, and we review reports when something seems off.

If you come across profiles that seem suspicious, you can report or block them directly, or reach out to support@matchtruly.help, so our team can take a closer look.

Best regards,
Brin from MatchTruly

Rated 1 out of 5 stars

Full of fakes

Full of fakes

30 March 2026
MatchTruly logo

Reply from MatchTruly

Hi there,

We keep a close eye on how profiles are presented on the platform, and any misleading activity goes against our rules. Many profiles also pass verification, and reports are reviewed when something doesn’t seem right.

If you come across anything suspicious, you can report or block it directly, or contact support@macthtruly.help, so our team can take a closer look.

Best regards,
Brin from MatchTruly

Rated 5 out of 5 stars

No surprises.

28 March 2026
MatchTruly logo

Reply from MatchTruly

Hi Curtis,

Great to see you’re having a good experience on the platform!

Best regards,
Brin from MatchTruly

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