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Match Me Car Finance Reviews 

6,577
•
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Looking at 1,026 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the dedicated staff for being extremely helpful and communicative, ensuring the entire finance process runs smoothly and remains completely stress-free from the very start to the absolute finish. People also highlight the fast turnaround times, noting that advisors go above and beyond to secure great vehicle deals quickly. Some reviewers were not happy with the overall communication and felt the process was remarkably slow and unclear. A few other people also felt pressured during persistent sales conversations and encountered frustrating issues regarding conflicting information in their paperwork.

What people talk about most

Staff

Consumers find staff to be exceptionally helpful, frequently highlighting how representatives make the entire... See more

Service

Users describe positive interactions with service, highlighting an easy process from first contact to vehicle... See more

Customer service

Reviewers mention positive feedback about customer service, highlighting that representatives answered all... See more

User experience

Clients share positive opinions on user experience, highlighting how helpful staff members made the entire... See more

Product

Reviewers highlight ambiguous aspects of product, with many expressing satisfaction and delight while... See more

Reviews shaping this summary

Rated 5 out of 5 stars

The entire process was smooth from start to finish all thanks to Adam. He contacted me in the morning after i completed their form earlier in the day and he was ready with my finance limit and on th... See more

Company replied

Rated 5 out of 5 stars

Karl at Match Me Car Finance is fantastic. Nothing too much trouble. Friendly helpful and very communicative. Would not hesitate to recommend and will use again in the future. Every thing was s... See more

Company replied

Rated 5 out of 5 stars

From the beginning to the end match me car finance were absolutely amazing they helped me find the right car for me and made the whole process very smooth and pleasant, they gave me detailed informati... See more

Company replied

Rated 5 out of 5 stars

Jack was patient, provided the information I needed when I was unsure. Walked with me right through the process of finding car. I was very happy with the professionalism shown and Jack's effort to pro... See more

Company replied


Company details

  1. Car Finance and Loan Company
  2. also in
  3. Auto Broker
  4. Car Dealer
  5. Finance Broker

Written by the company

Match Me Car Finance is an Online Car Finance Broker established in 2018. We compare the UK's leading car finance providers and offer our customers the best rate! A fast-growing company with a passion for customer satisfaction, our team is dedicated to providing an unforgettable journey for our customers, matching them not only to the best rate for their credit but also to the car of their dreams. Our customer-centric values drive the growth of our company, enabling us to employ like-minded individuals with the same focus and vision, putting our customers at the heart of what we do.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

7K reviews

5-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 24 hours

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4.7

All reviews

(6,577)

1,014 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great experience

Excellent customer service in just 3 days got finance ,got car all amazing well done Paige and team

19 October 2026
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Reply from Match Me Car Finance

⭐️ Thank you very much for the 5-star review! We really appreciate it. 😁

Rated 5 out of 5 stars

joseph eadie has been so helpful…

joseph eadie has been so helpful throughout and took the time to find exactly what i wanted! 100% recommend him to anyone looking to finance a car!

17 October 2026
Unprompted review
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Reply from Match Me Car Finance

⭐️ Cheers for the 5-star review! We really appreciate it. 😁

Rated 5 out of 5 stars

Efficiency

I will like to express my sincere appreciation to Jordan for his excellent assistance in helping me through. He was helpful, supportive, and professional throughout the process, making the experience much easier and smoother for me. I truly appreciate his time, guidance, and commitment to ensuring everything went well. Thank you, Jordan, for your outstanding customer service. I would gladly recommend him to anyone looking for a positive car-buying experience

9 October 2026
Unprompted review
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Reply from Match Me Car Finance

⭐️ Cheers for the 5-star review! We really appreciate it. 😁

Rated 5 out of 5 stars

Excellent service l appreciate you…

Excellent service l appreciate you guys,you where helpful all the way.

16 October 2026
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Reply from Match Me Car Finance

⭐️ Cheers for the 5-star review! We really appreciate it. 😁

Rated 5 out of 5 stars

Best car buying experience ever 10/10

The communication was brilliant , they kept me updated every step of the way, answered all my questions, and made me feel confident the whole time. It honestly felt like everything just fell perfectly into place,I got exactly the car I wanted, at a fair price, and it was ready when they said it would be.

13 October 2026
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Reply from Match Me Car Finance

⭐️ Cheers for the 5-star review! We really appreciate it. 😁

Rated 5 out of 5 stars

Aiden made the whole experience easy

Aiden made the whole experience easy. Ive not got the best credit, have a couple of ccjs, was declined twice but they managed to get finance at a reasonable price per month.

16 October 2026
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Reply from Match Me Car Finance

⭐️ Cheers for the 5-star review! We really appreciate it. 😁

Rated 5 out of 5 stars

I applied with this broker and they are…

I applied with this broker and they are amazing from start of application and promptly on it for you couldnt recommend them enough thanks guys and to Bob cheers

15 October 2026
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Reply from Match Me Car Finance

⭐️ Cheers for the 5-star review! We really appreciate it. 😁

Rated 3 out of 5 stars
Match Me Car Finance logo

Reply from Match Me Car Finance

Hello Gobby,

Thanks for your feedback. We appreciate that car finance won’t be the right fit for everyone, but we’re sorry we couldn’t quite earn a higher rating from you this time.

If anything in particular didn’t work for you this time, we’d be happy to hear more.

Regards,
Match Me Car Finance

Rated 1 out of 5 stars

Absolutely shocking

Absolutely shocking. We are a family run business of 30+ years and have never encountered a more unhelpful, ignorant or rude Broker. In short - customer did not progress with a car - we did not consent to any finance marker - and yet here we are with one of our cars in stock with a marker on it ... since August!! Despite numerous calls (some of which have been hung up) and emails - nothing!

The wait continuous!

**Update** A reply states to contact the Complaints team - a team I have been trying to contact with no avail! The deal is from Hatters Car Sales Luton Ltd - you have my name to look for correspondence - it should be pretty straightforward!

**Further Update** Unfortunately Match Me are reliant on total false information. Evidence has been provided indicating clearly Hatters did not consent to any Marker or sale and no documentation were ever signed - yet a finance marker has remained on the car for 2 months.

It's pretty laughable to be honest.
We would strongly advise dealerships for clearly checking an 'agreement' before progressing with Match Me.

We can carry this on on here for as long as you wish.

Thank you

15 October 2026
Unprompted review
Match Me Car Finance logo

Reply from Match Me Car Finance

Hello,

We’re sorry to hear how frustrated you are about this vehicle situation.

However, we do need to clarify an important part of what happened. We arranged financing for our customer to purchase this vehicle, but your dealership subsequently sold it to another customer. As a result, the original transaction could no longer proceed and had to be unwound.

For that reason, it would be inaccurate to suggest the situation arose solely from actions taken by Match Me Car Finance. The vehicle being sold elsewhere after finance had been arranged was a material factor in why the agreement then needed to be reversed.

We have noted your concerns about the finance marker and the communication you say you have had with our team, and we appreciate how frustrating the length of time has been. Your updated review now gives us the dealership details, which should make it easier for the relevant team to identify the case and review the position in full.

Regards,
Match Me Car Finance

Rated 5 out of 5 stars

I dealt with Jordan we had Great…

I dealt with Jordan we had Great communication from start to finish, no hard selling, gave me the time I needed to pick my dream car and sorted everything out for me, I would highly recommend.

10 October 2026
Unprompted review
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Reply from Match Me Car Finance

⭐️ Cheers for the 5-star review! We really appreciate it. 😁

Rated 5 out of 5 stars

Karl walker was great

Karl walker was great! I was getting so stressed looking at differnt cars and liking my favourite ones but with some patience he found my car and went and picked it up with a reasonable monthly payment.

10 October 2026
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Reply from Match Me Car Finance

⭐️ Cheers for the 5-star review! We really appreciate it. 😁

Rated 5 out of 5 stars

Nothing too much trouble

Karl at Match Me Car Finance is fantastic. Nothing too much trouble. Friendly helpful and very communicative. Would not hesitate to recommend and will use again in the future. Every thing was so easy from first contact to vehicle collection. Thank you.

13 October 2026
Unprompted review
Match Me Car Finance logo

Reply from Match Me Car Finance

⭐️ Cheers for the 5-star review! We really appreciate it. 😁

Rated 5 out of 5 stars

I dealt with Harry (Quincy) and he was…

I dealt with Harry (Quincy) and he was amazing, helped me find the perfect car for me, had very fast communication and made sure things ran smoothly for me during the course of the transaction. Definitely would recommend his service and the company as a whole.

14 October 2026
Unprompted review
Match Me Car Finance logo

Reply from Match Me Car Finance

⭐️ Cheers for the 5-star review! We really appreciate it. 😁

Rated 5 out of 5 stars

Answered very promptly

Answered very promptly
All calls were professional
Very good service

13 October 2026
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Reply from Match Me Car Finance

😁 Quick responses and professional communication can make the whole process much easier. Thanks for the positive feedback and for choosing Match Me Car Finance. 🚘

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