Match Reviews 

You are a con, you need to CLEARLY state that this is a PAID site only.... YES you can create an account, YES you can Match BUT unless you pay an extortionate amount you can NEVER message anyone.

Your Customer Service is diabolical, I requested you deleted my account in January '26 and it's now almost mid April and it's STILL active.

It CLEARLY state to click Settings > Manage account > Delete account BUT there is NO option to Delete your account.

If you do use Match switch to Hinge, at least it lets you communicate with those you match with without have to pay

The first thing you notice is that they do not put a customer service contact on their website.

Once you have drilled down to find such a thing (via the internet) it turns out you are e-mailing Match USA ! Not that helpful.

Match UK take absolutely ages to approve a photo. C'mon guys, call yourself professional? Amateurs more like. Totally unacceptable. Not impressed. If I could I'd give them 0 stars I would.

Serious software incompetences or just lazy?

Send me my special matches which includes “ You don't quite fit their preferences. Try contacting someone else!”

Lots of non-subcribers, who even say so in their profile. Cannot be removed because it “doesn’t contravene Match’s guidelines”.

Repeated likes, so many but no message and no response to messages, doubting they are current subscribers.

Not worth any money.

Joined last week. Paid up front for 6 months subscription. Downloaded the App and can't connect. Tried so many times. The customer service page is not even a valid page. Complete scam.

Just getting in touch with ladies and hope you get a connection

I do not wish to have my subscription automatically renewed and I cannot
manage to cancel the renewal via the website.
Despite repeated emails to “ customer service” explaining the problem , I am nevertheless referred back to the website via an automated response.
This is infuriating.
.Automatic renewal should be a choice that you can opt into if you decide to.
It seems to be a deliberate policy to make opting out difficult.
I am now waiting for Match to confirm my request to cancel the automatic renewal from October 2024.
Jane

Repeatedly getting my access to chatroom blocked. 3 plus times so far. For defending others, being concerns by others mental health. Yet bullying and threats are allowed by others and no consequences to them . Not impressed

very incompetent... taking my money without my consent

They think they know the algorithm.... yeah right...
No search options, the daily 5 is irrelevant.
waste of time and money

Match has recently changed its presentation in the app and website. In the past, the site has always been inundated with fraudulent profiles. However, with this new format (a) the volume of fraudulent accounts has exploded exponentially, (b) inexperienced users will find it difficult to identify the fraudulent accounts (as Match has removed many assisting characteristics), and (c) Match is slow to remove reported accounts, if at all.

Joining Match will be a terrible experience and huge waste of money. You will NOT find a Match.

If you have experience with other sites or want to join another site, (wiki Match) you will see the Match Group owns most sites such as Tinder and Plenty of Fish.

In closing, avoid!!

I have signed up for only one month..2 weeks in my account has been deleted and I cannot get back in there..I have no idea if my sub will be renewed..but I don’t want it to be .
I’ve sent numerous emails and msgs through Facebook and Instagram and have had no reply ..
I want to know why Ive been blocked as I’ve obeyed all the rules .
.

I was banned from the lives yesterday because I reported someone masturbating. I reported it to the customer care team and I got threatened with a warning that my account would be removed if I breeches there terms and conditions again when I was doing a good deed. In reporting someone mis using the site, This is a vile response and is unacceptable and clearly misinterpreted my email. I wouldn't waste your time on this site.