Dating.com Reviews 2,188

TrustScore 1.5 out of 5

1.4

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Looking at 191 reviews, most reviewers were let down by their experience overall. Many people found the website to have profiles that did not seem genuine, and some suspected that interactions were not always with real individuals. Customers also expressed significant dissatisfaction with the payment system, noting that it was expensive and required constant credit purchases for basic interactions like reading or sending messages. The pricing structure was a major point of contention, with many feeling that they were paying large sums of money for services that never led to real connections. Reviewers also reported difficulties in contacting customer support and getting issues resolved, including issues with charges and problems with profile deletion. However, some people mentioned positive interactions with staff, describing them as patient and courteous.

What people talk about most

Website

Reviewers highlight negative aspects of the website, with many describing it as misleading and designed to... See more

Payment

People report negative experiences with payment, with many reviewers describing the platform as having... See more

Price

Reviewers mention negative feedback about price, consistently describing it as a "rip off" and a "waste of... See more

Customer communications

Clients share negative opinions on contact, with many reviewers expressing frustration that relationships and... See more

Staff

Users describe ambiguous interactions with staff, with many reviewers suggesting that profiles are managed by... See more

Reviews shaping this summary

Rated 1 out of 5 stars

featured members must meet quotas As soon as you open the profile of a featured member a message immediately pops up ; this couldn’t be real this is AI promted or monitored in the background by a... See more

Company replied

Rated 1 out of 5 stars

They sent a visable reply to my previous review however no way for me to reply so other women could see..... ALL WOMEN BEWARE.... THIS SITE IS FULL OF CATFISHERS...... ABSOLUTELY WITH PARTICULA... See more

Company replied

Rated 1 out of 5 stars

Name & shame ..... if you know their real name & their profile name help others!by doing this. Reverse image search is a very good tool..... *Jack/single/51 / LA /Construction is the model Jason Mac... See more

Company replied


Company details

  1. Social Media Agency

Written by the company

Dating.com is the top place to meet people from around the world for exciting communication and online companionship. ⚡The service increases the chances of members to meet someone new, discover unique places, explore new cultures, and do things they would never have had the chance to do before. 🙌 𝗗𝗮𝘁𝗶𝗻𝗴.𝗰𝗼𝗺 covers over 40+ countries and offers the technology to help members take communication further than ever.


Contact info

1.4

Bad

TrustScore 1.5 out of 5

2K reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Spammers con artists be aware Roman …

Spammers con artists kept spamming me and they would not even look into my complaint or refund me , avoid this site completely

1 May 2026
Unprompted review
Dating.com logo

Reply from Dating.com

Hi, we’re sorry to hear about your experience. We take reports regarding spam, suspicious activity, and customer support concerns seriously. We understand your frustration and appreciate you bringing this to our attention. If you would like us to investigate further, please update your review with your User ID so our team can look into the matter.

Rated 1 out of 5 stars

Dating.com - crooks

You are bombarbed with interested women. But if you want to communicate with them, videochat etc., it will cost you are fortune.
I get tons of messages. The interesting thing is, that they always come like two at a time (from different women) and approximately every half hour... So there is definitely some kind of system in this. And it's not a system created by the women but by the dating site itself. Crooks....

2 June 2026
Unprompted review
Dating.com logo

Reply from Dating.com

Hi, we’re sorry to hear that your experience did not meet your expectations. We understand your concerns regarding messaging patterns, communication costs, and the overall user experience. Feedback like yours is important to us. Our Customer Success team will look into this matter once again and will come bcak to you soon. Please, check your inbox or spam folder.

Rated 1 out of 5 stars

Fake profiel - Jem!!!

Hello, I would like tell my stort. My Nick name is Inge(my ID: 40 90 72 85 342) .I am victim of catfish Jem (ID:32 677 676 842)on Dating.com. In april 2023 I met Jem. We really liked each other. Jem starten writting for me letters= 40letters. Now I know what his intention was. That was loveboming, make the victim fall in love and keep on the platform to buy credit. I was in love whit Jem and 10 months stayed in touch via Dating.com. In February 2024, Jem had deleted his acount. I was in love and went looking 2 years for Jem in the Netherland, but I can't find him. On february, 2026 I had contacten a private detective and asked for help to find Jem. A private detective had conducted an investigation and told me that I am a victim of catfish and that the scam Jem is a know case at the Police from 2023 in the Netherland. Jem had lied to me about everything, about his real name, about where he works and where he lives. Financiële damage €1.000,-(thousand euro's). Emotional damage indescribable. Jem lied to me, stolen and broken my heart. I contacted customer service and told them story that Jem's profile was fake and that I was misled, and I want compensation. THAT I WANT MY MONEY, MY OWN 40 LETTERS THAT JEM HAD WRITTEN FOR ME AND ALSO AN APOLOGY FROM THE GENTLEMAN WHO WAS BEHING THE FAKE PROFIEL "JEM"!!! They had written back to me and saying that Jem's account was verified and real. I did not recieve any compensation!!! P.S. Jem's profile was fake!!! The private investigation had confirmed it and also I found info on the internet that photos had been stolen by cybercriminals and used in a fake profiel of Jem!!!Dating.com is scam!!! We think they are creating fake profiles using stolen photos, and they are also going to verified the fake profiles. Chat moderator are behing the fake profiles. Their solo goal is to mislead people, make them fall in love, manipulate them, and keep them on the platform to constantly buy credit. "Do not go to Dating.com!!! They are going to steal and break your heart and steal your money!!! Best wishes, Inge from Rotterdam- The Netherland.

31 May 2026
Unprompted review
Dating.com logo

Reply from Dating.com

Hello, we are very sorry to hear about your experience and understand how frustrating this situation has been. We take reports regarding profile authenticity, user interactions, and billing issues very seriously. Thank you for taking the time to share these details. We would like to review your case again and investigate it thoroughly, so please update your review with your user ID.

Rated 1 out of 5 stars

This is how Dating.com appears to work.

ID 38173509942

This is how Dating.com appears to work.

You create a profile and are immediately showered with compliments about how beautiful, attractive, or amazing you are. The attention is endless. The interesting part is that every single account that contacted me carried the exact same "FREE USER" and "VERIFIED" badges. Every single one!!

At that point, I started asking myself a simple question: are these genuine people, or are they simply there to encourage users to spend money on messages?

The site's business model is straightforward. You receive a message, you pay to reply. You receive another message, you pay again. At roughly $2 per message, the costs add up very quickly.

In my opinion, users should be extremely cautious. The constant stream of flattering messages felt more like a mechanism to encourage spending than genuine interest. Before spending money, ask yourself whether the person on the other end is really interested in getting to know you, or whether you're simply paying for the privilege of receiving another compliment.

Another reason I became suspicious was the language used in the messages.

I have travelled extensively, including in countries such as Brazil, Uruguay, and Argentina, where many people speak little or no English, or speak it with varying degrees of fluency. Yet on Dating.com, every single person who contacted me wrote in flawless English. Not just good English—perfect English. I did not encounter a single grammatical error, awkward phrase, or spelling mistake.

Perhaps there is an innocent explanation. Perhaps everyone is using translation software or AI writing tools. However, I found it difficult to believe that every person who contacted me, regardless of where they claimed to be from, wrote with the same consistently polished level of English.

Combined with the identical account badges and the pay-per-message system, this only increased my suspicion that the conversations were not as authentic as they appeared.

I left with more questions than answers and a much lighter wallet.

29 May 2026
Unprompted review
Dating.com logo

Reply from Dating.com

Hi, thank you for taking the time to share your detailed feedback. We understand your concerns regarding profile authenticity, messaging costs, account badges, and the nature of the interactions you experienced. We take reports of this kind seriously and appreciate users bringing such concerns to our attention. If you would like us to investigate your experience further, please update your review with your User ID so our team can look into the matter.

Rated 1 out of 5 stars

Liars and Crooks

Without a doubt this dating platform is scam, it should be shut down, well, if you want a relationship with an AI companion then maybe this is for you.
I literally have dozens and dozens of likes and message, not a single one is a real person. NOT ONE, and if they tell any different they are lying.
They work on a token basis, buy token to use as payment for messages, 50 token per message sent but thats not the real rip off.
The rip off is that you are never ever talking to a genuine real person.

27 May 2026
Unprompted review
Dating.com logo

Reply from Dating.com

Hi, we’re sorry to hear that your experience did not meet your expectations. We take concerns about profile authenticity, user interactions, and platform transparency seriously. Feedback such as yours helps us understand where users feel improvements are needed. If you would like us to investigate your concerns further, please update your review with your User ID so our team can look into the matter.

Rated 1 out of 5 stars

Featured members must meet quotas to maintain their membership and they are expected to chat with every regular member here or their membership will be terminated

featured members must meet quotas
As soon as you open the profile of a featured member a message immediately pops up ; this couldn’t be real this is AI promted or monitored in the background by a worker who immediately messages you when you open a profile .
Another thing is there would be no pics on my profile but I get messages from featured members that I look beautiful interesting blah blah ; what a fake site

3 February 2026
Unprompted review
Dating.com logo

Reply from Dating.com

Hi, thank you for sharing your concerns. We understand that we did not meet your expectations. Your feedback about profile authenticity and communication behavior is important, and we appreciate you taking the time to describe your experience. We have strict procedures for inauthentic behaviors and would like to look into your concerns more closely. Please, update the review with your user ID, so we can assist you further.

Trustpilot is assessing this review in accordance with our flagging process.

Rated 1 out of 5 stars

Dating.com is scam

To: dating.com, if you want a have screenshot to prove it to you it’s a scam, I would say most likely, maybe 99% sure it’s from China, id 88293578231 if you(dating.com) are genuinely believe you aren’t scamming people then contact me directly, you have my id number then I show you the screenshot

20 May 2026
Unprompted review
Dating.com logo

Reply from Dating.com

Hi, thank you for sharing your concerns. We understand how frustration.. Please know that we take reports of suspicious behavior seriously and review all cases carefully through our moderation and verification processes. We have emailed you concerning this matter and please, check your inbox or spam folder.

Rated 1 out of 5 stars

A complete scam.

A complete scam.

How is it possible that a platform like Dating.com is still operational?
"Joke" is an understatement. Bots and chat animators instead real users. Fake profiles popular users with photos of models, athletes, dancers, businessmens and porn stars instead of user photos. Virtual gifts used to extort money. Incidents of violence, intimidation, and humiliation from so-called popular profiles. Zero support from the administration. These are already criminal cases.This appears to be complicity in a crime.
The platform's business profile is more reminiscent of virtual escort agencies offering services of "popular users" in exchange for (credits). This is evident in the terms and conditions for "free users." Do they have any limits of contacts? Are popular users obligated to interact with all paying users in exchange for money (credits)? Is virtual prostitution by popular users a punishable offense? What role does the platform play?
Absolutely vulgar and disgusting.

The lack of BBB accreditation and banks' warnings about the very high probability of fraud committed by the platform. These are the facts.The number of complaints proves this. Where are the law enforcement agencies? What do the CRT and UKOiK have to say about this?

Systematically banning negative reviews won't mask the truth.

20 May 2026
Unprompted review
Rated 1 out of 5 stars

This is a bullshit site

This is a bullshit site! Everyone I encountered was a bot. They better give me my money back and canceled my renewal. I asked within 12 hours of signing up. I copied their terms and conditions and it read that if it's within 72 hours you can get a full refund. We may need to join arms and sue them.! I went back on to try and confirm my suspicions because they said they canceled my subscription but told me that they wouldn't refund but would cancel. If they don't, what do we do except join arms and sue. I kept my confirmation numbers for my requests as well.DON'T BELIEVE THIS SITE AND DONT GIVE PERSONAL INFO!!!

14 May 2026
Unprompted review
Dating.com logo

Reply from Dating.com

Hello, we’re sorry to hear about your experience. We appreciate you taking the time to explain what happened and for sharing your details about the refund request and confirmation.

We take all payment and account-related concerns seriously and review them carefully according to our terms and conditions. If you believe your refund request was not handled correctly, please update your reply with your User ID so we can review your case directly and assist you further.

Rated 1 out of 5 stars

Same bullshit as datemyage

Same bullshit as datemyage. A scam

14 May 2026
Unprompted review
Dating.com logo

Reply from Dating.com

Hello, we’re sorry to hear that your experience has left you feeling this way. We understand your concerns about pricing and how the service operates, and we appreciate you taking the time to share your feedback.

We take all reports seriously and review them as part of our ongoing moderation and support processes. If you’d like us to look into your account or any specific issue, please update your reply with your User ID so we can assist you directly.

Rated 1 out of 5 stars

Another site where they try to make men…

Another site where they try to make men keep buying credits, so site make money. Girls say they want to meet but i cant imagne anybody ever met someone from this site.
Its bad in anyway and you should stay away. They are part of a group of sites and they are all designed to bleed men dry.
They are just bad all of them

8 May 2026
Unprompted review
Dating.com logo

Reply from Dating.com

Hello, we’re sorry to hear that your experience didn’t meet your expectations. Our platform uses a credit-based system where all costs are shown before use, and features like messaging and calls are optional paid services. We also use verification, moderation, and reporting systems to help maintain platform integrity and user safety.

If you’d like us to review your experience or any specific accounts, please update your reply with your User ID so we can assist you directly.

Rated 5 out of 5 stars

Looking for a serious relationship that…

Looking for a serious relationship that can lead to marriage on here

5 May 2026
Unprompted review
Dating.com logo

Reply from Dating.com

Hello, thank you for sharing that. We’re glad you’re looking for a serious relationship.
If your goal is marriage, make sure to clearly state that in your profile and take time to connect with people who also want long-term commitment. Focus on steady, respectful conversations and getting to know someone gradually before making decisions.

Rated 1 out of 5 stars

Stay away from this site

Stay away from this site! Total scam, all women in there are fake profiles and all messages you receive ( some of them totally ridiculous) are AI generated and only has the purpose to make you believe that the profiles are real. But be sure between 99-100% of the women are fake profiles and messages only to make you pay… but save your money, you are only communicating with an AI bot.
And now the company will respond with a lot of bla bla bla, ensuring that they are checking for fake profiles and bla bla bla, but guys, save your money, better go to the bar and get you a bottle of beer or two, because this is only waste of money!

3 May 2026
Unprompted review
Dating.com logo

Reply from Dating.com

Hello, we’re sorry to hear about your experience. We understand your concerns regarding profile authenticity and messaging. We use verification, moderation, and monitoring systems to help reduce inauthentic activity and continuously improve platform safety. We have sent you an email, please check your inbox.

Rated 1 out of 5 stars

I have being a user of this site for… since 2024

I have being a user of this site for almost two years and I spent countless hours and money everyone you talk with are featured members that don’t want to come of the site the credit system is terrible I believe this site is scam unfortunately

1 May 2026
Unprompted review
Dating.com logo

Reply from Dating.com

Hello, we’re sorry to hear about your experience. We understand your concerns about communication, featured members, and the credit system. Our platform uses a voluntary subscription and credit-based model with pricing shown before use, and we take feedback seriously. We have sent you an email, please check your inbox.

Rated 1 out of 5 stars

This site is fake men you meet never…

This site is fake men you meet never want to talk outside plataform so you keep spending money , it doesnt exist real conections, it looks like they work there so you have to keep buying this credits and is crazy expensive just to talk to someone , mens are beautiful so that make it even more fake , mostly because no matter what you say they never want to go outside platform to talk so it's a waste of time , if you want to meet someone definetely is not the place , you will end up frustrate it and upset for spending money for nothing , i want to be able to comunicate without having to pay again user ID is just my name .

24 April 2026
Unprompted review
Dating.com logo

Reply from Dating.com

Hello! We’re sorry to hear about your experience and that we haven’t met your expectations — we’re continuously working to improve the platform and user experience.
Our platform uses a voluntary subscription and credit-based model, with all costs clearly shown before use. We also apply verification and moderation tools to help reduce inauthentic activity.
Exchanging contact details is a mutual decision between users, and we support meaningful connections that can enrich daily life.
Please update your reply with your User ID so our Customer Success team can assist you further.

Trustpilot is assessing this review in accordance with our flagging process.

Rated 1 out of 5 stars

Can i give this business negative…

Can i give this business negative stars? They are preying on weak people by keeping them hooked on their site as long as possible. The pictures are clearly fake. I was talking to "Luiz from Portland" who was suppose to be a nice guy and he kept trying to keep me on the site. It's like the site is monitoring our conversation!!! As we started asking each other more questions, it would prompt me to pay more! Absolutely disgusting...
I disputed the charges with my CC company and they AUTOMATICALLY credited it back because they know this site is complete scam.
Now I am getting emails from their "partner" companies, same exact templates but they're all Asian now. SMH. Run....run from the Russian scammer who created this company

19 April 2026
Unprompted review
Dating.com logo

Reply from Dating.com

Hello! We’re sorry to hear about your experience and concerns. Our platform uses verification and moderation systems to reduce inauthentic activity, and we do not interfere with private conversations or prompt payments based on dialogue content.
Our service operates on a voluntary subscription and credit-based model, with all costs clearly shown before use. If you believe a profile or interaction was suspicious, we encourage reporting it for review.
Please update your reply with your User ID so our Customer Success team can assist you further.

Rated 1 out of 5 stars

This place is a trap

This place is a trap. Do not sign up. There’s no one to help you delete your account. It’s full of fake profiles, and I’ve been trying to delete mine for over a week now. I keep receiving countless emails trying to convince me to stay, and their customer support is practically non-existent. It’s a nightmare. You’ll be contacted by accounts from different countries, and there’s nothing you can do about it because they don’t even let you take your profile down.

17 April 2026
Unprompted review
Dating.com logo

Reply from Dating.com

Hi! We’re sorry to hear about your experience. Profile deletion is always available through account settings, and our team can assist if needed. We also use verification and moderation to reduce inauthentic profiles.

If you’d like us to review your account, assist with deletion, or investigate concerns, please update the review with your User ID so our Customer Success team can help you further.

Rated 1 out of 5 stars

Money grabbing site. Full of young scammers

im not there to find children, there are far too many 30somethings or younger, seem to be looking for a sugar mama, not my style. also too many of the gentlemen list themselves as doctors or engineers, something seems quite unusual about well paying jobs that are sought after by lines of women looking for full pockets of money. although I stated the age bracket I was looking for, few looked at that . and way too expensive.

the fees were too high for me to keep with this. I cant feel like i can trust most of the men. im happy there are some in my age bracket, but the harassment i received from the 20 and 30 somethings was uncalled for. seemed like none of them cared about my request for 65 and over. the seemed likev scammers. i could not recommend this website to anyone looking for a new friend or whatever.

14 April 2026
Unprompted review
Dating.com logo

Reply from Dating.com

Hello. Thank you for the feedback. We’re sorry to hear your experience didn’t meet your expectations regarding age preferences, profile authenticity, and pricing.

We take concerns about misleading profiles seriously and continuously monitor and review activity to improve the platform. If you’d like us to look into your account or specific profiles, please update the review and include your User ID so our Customer Success team can review it and assist you accordingly.

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look