Marthalondon Reviews 

312
TrustScore 1 out of 5

1.1

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Rated 1 out of 5 stars

I unfortunately didn't read reviews before ordering two Theo t-shirts. What arrived is nothing like the advert pictures. Pictures show a self coloured shirt what arrived is a shiny, probably polyester... See more

Rated 1 out of 5 stars

Avoid at all costs. Rooky error but I did not check here before buying. The shirts are nice but far too small, when I asked for a refund (the bigger size was only 4cm larger so not much use) I was tol... See more

Rated 1 out of 5 stars

Please avoid this retailer, I ordered cargo pants £27 and they looked nothing like photo that was showing cargo pants. They were far too wide and short legs, it was a joke, and they are not refunding... See more

Rated 1 out of 5 stars

The advert is deceiving, they look like a London retailer, but not until you buy do you find out the clothes come from china. After 3/4 weeks wait it’s delivered by evri, when the order states pay £3.... See more

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1.1

Bad

TrustScore 1 out of 5

312 reviews

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No history of asking for reviews

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1.1

All reviews

(312)

312 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

I only gave 1 star because there is not…

I only gave 1 star because there is not an option for zero. Do not buy from this company they are scammers selling misdescribed goods. I ordered a glossy shiny cat head big enough to fill 2 hands as per photo. I received a bright blue lump of plastic that stank of chemicals looked like it was made by a pre school.

2 February 2026
Unprompted review
Rated 1 out of 5 stars

Avoid this company like the plague!

Avoid this company like the plague!! Liars and scammers! You order an item which looks perfect, and after they have your money, it all goes downhill!! You will wait weeks for the item to arrive from China, and when it does arrive (squashed up in a small parcel) you will find an item several sizes smaller than you ordered, and which looks like a rag. You won't be able to return it to get your money back, because, whether you realised it or not, you bought it in a sale, or during a promotion! They will, however, offer you a voucher - 50% off your next purchase!!! Go for it, if you want to continue banging your head against the brick wall.

26 January 2026
Unprompted review
Rated 1 out of 5 stars

Scammers

Scammers. I would recommend that you do not buy from these people. Ordered knitwear but a shirt arrived of Inferior material poorly sewn not knitted!! Refund return form not issued as apparently goods were ordered under a promotion irrespective that it was not what was ordered. Unwearable!!Sent to charity shop.A total waste of money.

26 February 2026
Unprompted review
Rated 1 out of 5 stars

Ordered three jumpers from Martha…

Ordered three jumpers from Martha London. Immediately suspicious when they said they had moved all stock to a garage and closed their shop.
So looked at reviews.
Emailed them 5 times to get order cancelled and refund me the purchase price.
They never responded and today 4days after I asked to cancel order the notified me that it was dispatched.
Expecting to receive rubbish.
As everything they sell is discounted they don't offer refunds.
An expensive mistake.
They should not be allowed to advertise all over Google. Just a SCAM.

20 February 2026
Unprompted review
Rated 1 out of 5 stars

DO NOT but anything from this company.

DO NOT but anything from this company.
Their advertised products are totally misleading. I ordered, what looked like a lovely knitted tartan Cardigan, only to receive a cheap shirt!
They offered me 50% off my next order ( why would I buy anything from them again) and a 15% discount off of my £32.99 order what an insult !
Marha London you should be ashamed of yourselves for not caring what your customers actually receive ! Trading standards now need to know about this.

10 February 2026
Unprompted review
Rated 1 out of 5 stars

Unfortunately despite me writing…

Unfortunately despite me writing numerous reviews people are still purchasing from this fraudulent company. I have tried to get Google to remove them, written to all credit cards, banks and Clearpay. I have spoken to Trading Standards and despite Marthalondon saying it is all written in their T&C, these do not apply if goods sold are not what was advertised, i.e. plastic handbag and not leather, no washing instruction, no fabric details, no sizing but still they appear on UK websites.

23 November 2025
Unprompted review
Rated 1 out of 5 stars

Avoid this company

Ordered a knitted cardigan on offer. When it arrived it was totally different to the photographs and not what I wanted. Asked for a return form which their reply, like many other reviews, could not be returned as it was a promotion. They are in breach of trade description act and in the end to avoid further hassle just accepted it.Considered a legal challenge and then read all the reviews saying much the same thing. My advice is to avoid this firm, can't believe they are still allowed to trade. Complete waste of money.

23 February 2026
Unprompted review
Rated 1 out of 5 stars

Rip off scam.

When I paid for the product, plus extra money for faster delivery, I immediately received an email saying that they regret to inform you that they cannot deliver the goods on time. Citing that they are forced to supply customers from a garage. Not to mention that the product I bought does not correspond to reality. The whole thing is a scam. And if I want my money back, they will deduct £15 from me as a handling fee. I do not recommend it to anyone because it will cost them dearly.

24 February 2026
Unprompted review
Rated 1 out of 5 stars

Absolute joke of a company

Absolute joke of a company.
Received my sweater. Quality was disgraceful. Stitching open, threads pulled. After 7 emails they bothered to reply saying. Because it's in the sale it cannot be returned.
Offered me a 50% off next purchase, like I would buy from them again.
STAY WELL CLEAR OF THIS CON COMPANY.

23 February 2026
Unprompted review
Rated 1 out of 5 stars

This is the worst company …

This is the worst company I've ever bought something from.
I asked for a refund but they don't accept it ,as items are on sale.
Yes the company is closing now as is not good at all, don't buy from it .Please see below:
-the quality of the item is not good
-the item don't have a proper labels
-the items are not true to size at all
-the item do not match the photos on you website
-The price is far too much, even with discount, for the quality of items

20 February 2026
Unprompted review
Rated 1 out of 5 stars

Martha london. This is the most appalling company I…

This is the most appalling company I have ever dealt with. I also wish I have read the reviews prior to ordering a coat.
The company is a complete scam. Products not fit for purpose, size completely incorrect and quality disgusting. No ethics whatsoever about acknowledging the inferior rubbish they are taking money for. Do not be taken in by their advertising it is completely fake.

31 January 2026
Unprompted review
Rated 1 out of 5 stars

BEWARE

Like other reviewers item received was disgusting in every way and not as depicted, advert on Google yet.again today so they continue trade despite reviews ML refused to acknowledge the problem or allow return .Lesson learned

16 February 2026
Unprompted review
Rated 1 out of 5 stars

FRAUD FRAUD DO NOT ORDER FROM THEM

They do not even deserve a star for the type of deceit they are. It is a fraud. Items on the website looks good and expensive. Delivery takes like ages and the clothes come looking like rag and FAKE. I did not even try them i am returning them straight away. I emailed them for a return and refund. Waiting for their reply.

21 February 2026
Unprompted review
Rated 1 out of 5 stars

This is basically a scam

This is basically a scam. The article I ordered was nothing like the article displayed and was not the size ordered. Despite promises of refund only offered a 50% voucher to be scammed again. This website should be taken down. Unfortunately it is the second time I have been scammed by a Chinese company. Don’t touch them with a barge pole !! M Lord

20 February 2026
Unprompted review
Rated 1 out of 5 stars

This company is a complete fraud.

This company is a complete fraud.

PLEASE BEWARE - DO NOT ORDER FROM THIS SITE.
THE ITEMS THAT ARRIVE ARE NOT WHAT IS DESCRIBED. THE SIZING IS TOTALLY INCORRECT AND THE MATERIAL WOULD NOT BE ACCEPTABLE AS A DISH CLOTH.
THE RETURN POLICY IS NON-EXISTANT AND THE CUSTOMER SERVICE IF YOU CAN CALL IT THAT, IS AWFUL.
AGAIN, PLEASE PLEASE DO NOT ORDER FROM THIS COMPANY.
YOU WOULD BE BETTER OFF GIVING YOUR MONEY TO CHARITY LEAST IT WILL DO SOME GOOD.

13 February 2026
Unprompted review
Rated 1 out of 5 stars

Following on from my last review

Following on from my last review , I can now say that the companyare complete frauds. I have emailed them.at leastv 4 times asking for return forms to be sent and they have had the complete ignorance to.ignore me. This means they have stolen the moneyI paid for the shambolic item
They should be taken to task and put out of business

14 February 2026
Unprompted review
Rated 1 out of 5 stars

JUST DONT

. I now have an expensive dush cloth. Bought a t shirt £28. Its cheap looking, poorly made and a horrendous luminous colour

18 February 2026
Unprompted review

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