MARKRYDEN GLOBAL LTD Reviews 279

TrustScore 2.5 out of 5

2.7

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Rated 1 out of 5 stars

I ordered a backpack and was waiting for the delivery. After 2 weeks I haven’t got any update so I emailed the customer service, no reply. Then a week later I asked for an update or my payment will be... See more

Rated 5 out of 5 stars

The Duolime bag is perfect for carrying tablets/iPads, mobile phones, wallets and power bank chargers all at the same time! Whilst the Duolime doesn't come with a usb port, I still charge m... See more

Rated 1 out of 5 stars

The return policy is probably the worst I've ever experienced. They are ripping off the customers. I am based in Australia, but they asked me to return the package to the US and I have to cover the in... See more

Rated 1 out of 5 stars

My credit card was stolen (fraudulently charged) 2 week later I paid for the purchase. I hope that seller will pay attention to this incident. TQ. Disappointed with your reply after the above rev... See more

Company replied

Company details

  1. Bags and Luggage Store

Written by the company

Welcome to MARK RYDEN GLOBAL! MarkRyden Global is the only official website, the rest are our Distributors. Our goal is to provide our customers with a variety of the latest backpacks. We've come a long way, so we know exactly which direction to take when it comes to providing you with high-quality and affordable products. We offer all of these products along with great customer service and friendly support. We always keep an eye on the latest trends in backpacks and travel accessories and put our customers' wishes first. That's why we have satisfied customers all over the world and we are proud to be part of the luggage industry. We always put our customers interests first, so we hope you will enjoy our products as much as we enjoy providing them to you.


Contact info

2.7

Poor

TrustScore 2.5 out of 5

279 reviews

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Hasn’t replied to negative reviews

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Rated 1 out of 5 stars

What the F

What the F! 63 days later and still havent got my bag. Yes, i live in europe, and yes. United kingdom is still in the Eu. This is brutal.

1 October 2019
Unprompted review
MARKRYDEN GLOBAL LTD logo

Reply from MARKRYDEN GLOBAL LTD

Hi Christoffer,

We where expecting that you already received the bag since our last email. It seems that the bag was lost in transit or got stolen by one of the couriers.

We will issue a full refund.

Please accept our apologies for any inconvenience, but unfortunately it is out of our control once the parcel is being handed to the shipping operators and Sweden Post Office.

Please expect the refund notification within 1h.

Best regards,

Sebastian
Mark Ryden Global

Rated 1 out of 5 stars

Zip broke

Bag cost over $100 and the zip broke in 8 months (warranty lasts for 6 months). Tailors said it would cost $150 because the whole main zip had to be replaced

25 September 2019
Unprompted review
Rated 4 out of 5 stars

Would give 5 stars

Would give 5 stars, but I ordered a black one and it was out of stock which wasn't visible on the website. But the backpack itself is great, worth the 5 stars.

22 September 2019
Unprompted review
Rated 4 out of 5 stars

Great bag, very well organised.

Great bag, very well organised. The only downside is once you've loaded up all the pockets, there is not much space left for anything else like a jacket or something that won't fit in to a pocket.

2 September 2019
Unprompted review

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