Very fast and helpful customer service; however, I would like them to have more stocks that I could trade. Some among S&P500 are not on markets.com so could not be traded.
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Marcus Phun was a excellent Advisor, open communication was a key part of my learning experience from the first to the last meeting and always knowing what was going on and always knew how to advi... See more
Company replied
They prove every day that they are simply the best. Special thanks to Raman — and of course, the rest of the team is also incredibly helpful and quick to take action. Deposit and withdrawal speeds... See more
Company replied
Very good support. I spent a very long time with uploading documents for proof of adress. But support was very patient, and guided me trough it. It was my fault- but the helped me untill it succeded.... See more
Company replied
Company details
- Investment Service
- Alternative Financial Service
- Gold and Silver Trading Company
- Non-Bank Financial Service
- Stock Broker
About markets.com
Written by the company
The world of financial markets, your way
Welcome to a more individual approach to the world of trading and investing. One that gives you all the tools and insight you need to track and react to every aspect of the market. With VIP service that treats you like a human being, not a number. All backed by the assurance of a company operated by a FTSE 250 subsidiary. See the Markets.com difference for yourself.
World class tools and insight
Trade over 2,200 instruments with the very latest tech and knowledge. Act on sentiment signals from Wall Street analysts, hedge fund managers, company insiders and more. Stream the latest analysis and training from industry-leading educators direct in-platform with XRay.
VIP support
Get VIP service that treats you like a human being, not a number. Whether you’re looking to speak to one of our team, want a question answering or need more insight into how trading and investing can work for you, we’re available by phone, email, and Live Chat.
Leading technologies
Our trading platforms are your gateway to the world’s financial markets, from best-in-class trading technology in the shape of Marketsx, to powerful share dealing from Marketsi. Explore the one-tap trading of our Mobile Platform and automate trades with MT4 and MT5 platforms.
Part of a global technology leader
Whether you’re an experienced trader looking for low spreads and high-tech, or a longer-term investor in search of insight with foresight, you’ll find our site suits you perfectly.
That’s because we are part of the TradeTech Group, a constituent of Playtech, a FTSE 250 company. It means we have the technology and experience to deliver a trading and investment platform for the individual, backed by VIP service that puts you first.
Contact info
3.7
Average
1K reviews
Replied to 76% of negative reviews
Typically replies within 2 weeks
How this company uses Trustpilot
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Stephan and Alex.
Stephan is a great mentor and Alex is a super account manger.
What a great experience !!!
8 April 2024
Unprompted review
Reply from markets.com
Thank you for taking the time out of your day to leave us such a review
We are thrilled to hear about your positive experience with Markets.com
We are here for you via email or live chat https://www.markets.com/en/support/contact/
Probably the best broker out there.They…
Probably the best broker out there.They helped me get started with in a few minutes with no issues.10/10 experience so far.FX killerz and Alex shoutout to you guys for the the profitable trades I was able to learn from it👌
9 April 2024
Unprompted review
Reply from markets.com
Thank you for taking the time out of your day to leave us such a review
We are thrilled to hear about your positive experience with Markets.com
We are here for you via email or live chat https://www.markets.com/en/support/contact/
For the time i have been using markets…
For the time i have been using markets its a really good broker sofar
The spreads are good and customer service is amazing
I have been looking for a broker for a while now and looks like i have found the perfect one
9 April 2024
Unprompted review
Reply from markets.com
Thank you for taking the time out of your day to leave us such a review
We are thrilled to hear about your positive experience with Markets.com
We are here for you via email or live chat https://www.markets.com/en/support/contact/
Oussama is always helpful and has…
Oussama is always helpful and has helped me since I joined Markets. Really good service and thank you.
25 March 2024
Unprompted review
Reply from markets.com
Thank you for taking the time out of your day to leave us such a review
We are thrilled to hear about your positive experience with our client services team.
We are here for you via email or live chat https://www.markets.com/en/support/contact/
I’ve been in the industry for 5 years…
I’ve been in the industry for 5 years and have worked with all major brands,however the support and promptness in correspondence from Markets.com is unmatched, A big shoutout to amazing Chris, he is a gem to work with
4 April 2024
Unprompted review
Reply from markets.com
Thank you for taking the time out of your day to leave us such a review
We are thrilled to hear about your positive experience with us
We are here for you via email or live chat https://www.markets.com/en/support/contact/
What a great experience with David S
What a great experience with David S, assisted me from the get go with all my questions and had my issue resolved in no time.
26 March 2024
Unprompted review
Reply from markets.com
Thank you for taking the time out of your day to leave us such a review
We are thrilled to hear about your positive experience with us
We are here for you via email or live chat https://www.markets.com/en/support/contact/
Reply from markets.com
Thank you for taking the time out of your day to leave us such a review
We are thrilled to hear about your positive experience with us
We are here for you via email or live chat https://www.markets.com/en/support/contact/
Good day
Good day, just wanted to say thank you for your response and your support team. Great service was given to me.
15 March 2024
Unprompted review
Reply from markets.com
Thank you for taking the time out of your day to leave us such a review Please let us know what can we do better to get the 5 stars next time
We are thrilled to hear about your positive experience with us
We are here for you via email or live chat https://www.markets.com/en/support/contact/
Clean and simple
I've never heard of Markets.com, but after Cale and Alex introduced me to it I quite liked it. They have their trading app which makes it easy to trade, which unlike Mt4 is a lot cleaner.
2 March 2024
Unprompted review
Reply from markets.com
Thank you for taking the time of your day to leave us a review
We are happy to hear about your positive experience
We are here for you via email or live chat https://www.markets.com/en/support/contact/
Best broker and agent service ever…
Best broker and agent service ever received
12 March 2024
Unprompted review
Reply from markets.com
Thank you for taking the time of your day to leave us a review
We are happy to hear about your positive experience
We are here for you via email or live chat https://www.markets.com/en/support/contact/
Great help today from Ahmad Razavi when…
Great help today from Ahmad Razavi when I needed to withdraw some money from my account.
12 March 2024
Unprompted review
Reply from markets.com
Thank you for taking the time of your day to leave us a review
We are happy to hear about your positive experience
We are here for you via email or live chat https://www.markets.com/en/support/contact/
I hadn’t heard of markets.com until…
I hadn’t heard of markets.com before until Cale berghammer and Alex napalkov told me about it, My favourite part is being able to trade on trading view. Other than that Alex and Cale have been amazing at guiding me through the platform aswell as showing me how to trade, I’m loving the entire experience.
28 February 2024
Unprompted review
Reply from markets.com
Thank you for taking the time out of your day to leave us such a review
We are thrilled to hear about your positive experience with us
We are here for you via email or live chat https://www.markets.com/en/support/contact/
Excellent platform to use
Excellent platform to use. Very user friendly. Would recommend this as the broker to use.
9 March 2024
Unprompted review
Reply from markets.com
Thank you for taking the time out of your day to leave us such a review
We are thrilled to hear about your positive experience with us
We are here for you via email or live chat https://www.markets.com/en/support/contact/
BLOWN AWAY ⭐️⭐️⭐️⭐️⭐️
I am overwhelmed at the customer support.
After signing up they call you to see if you need assistance with anything, they will also send a Watsapp to see if they can assist if they can’t get hold of you, the service is top notch, there are very few companies these days that are driven by customer service, Alex is very involved in the general community and always willing to assist where he can,I am pleased to be a customer of markets .com
Not to mention the 24hr customer care chat👌🏼
8 March 2024
Unprompted review
Reply from markets.com
Thank you for taking the time of your day to leave us a review
We are happy to hear about your positive experience
We are here for you via email or live chat https://www.markets.com/en/support/contact/
Markets.com makes my trading life extremely easy while I look at my trades
Markets.com makes my trading life extremely easy and beneficial also with the help of cale who’s taught me how to trade since I started by showing me the ropes, he’s been a really good especially with alex who’s helped me with some a few stuff I struggled with. Really good mentors.
8 March 2024
Unprompted review
Reply from markets.com
Thank you for taking the time of your day to leave us a review
We are happy to hear about your positive experience
We are here for you via email or live chat https://www.markets.com/en/support/contact/
The best broker…
The best broker I've used who was allways helpful and supported eveyone who he has helped was Alex he shows nothing but support and gidence to make me push forward to reach my goals
9 November 2023
Unprompted review
Reply from markets.com
Thank you for taking the time of your day to leave us a review
We are happy to hear about your positive experience with our support
We are here for you via email or live chat https://www.markets.com/en/support/contact/
Support team is great!
Biggest plus is the support team, they're always readily available. They listen and respond. They're very helpful. Deposits & withdrawals hassle-free. Good experience overall.
8 March 2024
Unprompted review
Reply from markets.com
Thank you for taking the time of your day to leave us a review
We are happy to hear about your positive experience. We continually work on developing our methods for the ease of our clients
We are here for you via email or live chat https://www.markets.com/en/support/contact/
Great customer service from Alexander…
Great customer service from Alexander at markets.com SA
Overall experience has been excellent
Definitely recommend you try them👌
8 March 2024
Unprompted review
Reply from markets.com
Thank you for taking the time of your day to leave us a review
We are happy to hear about your positive experience. We continually work on developing our methods for the ease of our clients
We are here for you via email or live chat https://www.markets.com/en/support/contact/
Best SA broker
Markets.com SA is the best broker around. ALexander is always helpful no matter what the issue is. Customer service is so good if there happens to be an issue which there hardly is they resolve it. Over all a good broker.
8 March 2024
Unprompted review
Reply from markets.com
Thank you for taking the time of your day to leave us a review
We are happy to hear about your positive experience. We continually work on developing our services for the ease of our clients
We are here for you via email or live chat https://www.markets.com/en/support/contact/
The system is user friendly,the team…
The system is user friendly,the team are very helpful,Alex thank you.
8 March 2024
Unprompted review
Reply from markets.com
Thank you for taking the time of your day to leave us a review
We are happy to hear about your positive experience.
We are here for you via email or live chat https://www.markets.com/en/support/contact/
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