marinesuppliesdirect.co.uk Reviews 

287
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Considering 57 reviews, reviewers overwhelmingly had a great experience with this company. Customers often share that purchasing online is very simple and straightforward, with secure payment options and helpful tracking systems. Buyers frequently point out the fantastic prices, alongside the remarkably fast delivery service that often arrives ahead of schedule. Shoppers are consistently pleased with the excellent item quality and the careful packaging that keeps everything safe. Though some customers experienced issues, mentioning damaged packaging, items allocated for display, or products arriving in pre-used condition. A few people also reported that packages arrived open or with minor sizing discrepancies that required attention.

What people talk about most

Delivery service

Customers consistently note positive experiences with delivery service, highlighting rapid and speedy... See more

Product

Reviewers highlight positive aspects of product, noting that items are great quality, well made, and exactly... See more

Price

Consumers find price to be very satisfactory, consistently highlighting great pricing and competitive costs... See more

Service

Clients share appreciation regarding the service, highlighting competitive pricing and prompt online... See more

Order

Reviewers mention positive feedback about order experiences, highlighting that it is easy to order online... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Website very easy to navigate. Cheaper than Amazon even with postage. Items really well packed. DPD sent me exact delivery window of 1 hour or other options. Tracked package and arrived on... See more

Rated 5 out of 5 stars

Great online transaction from start to finish, waterproofs are a tad large but medium would be too small. Looking forward to trying them out in anger!

Rated 5 out of 5 stars

Great price - Fast service. I shopped around online chandlery stores and found great prices, in stock at marine supplies direct. Ordered and quick delivery, well packaged!

Rated 5 out of 5 stars

Hadn't come across this company before, but order a new Musto sailing jacket and have been hugely impressed. Price was fantastic and the jacket arrived the very next day which I hadn't expected. Re... See more


Company details

  1. Marine Supply Store
  2. Boat Repair Shop
  3. Canoe and Kayak Store
  4. Sailing Store

Written by the company

Here at Marine Supplies we want too make sure our customers have the best experience possible. We aim to offer the best service, price and products online from a company that values their customer’s experience. With years of experience, we aim to stock leading marine products and parts from the likes International Paint, Holt, Helly Hansen, Gill, Seago Meridian Zero and More.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

287 reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Hasn’t replied to negative reviews

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4.7

All reviews

(287)

57 reviews in the last 12 months

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Rated 5 out of 5 stars

Excellent Customer Service

I ordered a pair of Helly Hansen sailing shoes, which were delivered quickly. Unfortunately the wrong pair was delivered. I rang the company and spoke to a very pleasant and helpful lady who apologised profusely. Within 5 minutes a replacement slip was sent to me and the shoes were returned to the PO. The correct pair was sent on to me the same afternoon with no fuss. Brilliant service and new shoes perfect!

28 April 2025
Unprompted review
Rated 5 out of 5 stars

Purchase of boat maintenance products

The website was easy to navigate with an excellent choice of products at reasonable prices. Placing an order was simple and I was kept informed of the delivery process throughout, which was speedy and efficient. The products arrived in good time and were very well packaged.
I will definitely be using Marine Supplies Direct again and would highly recommend them.

1 April 2025

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