What made our experience awesome? Because we had no issues with arranging the insurance - on the website and through verbal and email communication. Everything was Plain Sailing! The costing was... See more
Company replied
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
1st ever claim after 40+ years boating and Mariner made it easy. Quick phone call, online claim, photo/s and quote for repair sent and within 48 hours had approval. Paid excess to repairer and Mariner... See more
Company replied
Very easy to get insurance sorted. Website was very easy to follow. I I bought my boat in Auckland and need to insure whilst being relocated to Nelson by a courier. Asked the question and got a replay... See more
Company replied
My previous insurer/ broker decided to drop all residential clients and focus on commercial insurance. Passed my account onto a large nz insurer, rates rose nearly 50%. Was recommended mariner insura... See more
Company replied
Company details
Written by the company
Mariner Insurance has been offering Kiwis boat insurance in New Zealand for over a decade with specialist marine insurance cover for trailer boat, jet ski, yacht, launch, charter boat, construction, bluewater and transit. We are locally owned and are boaties too, so please get in touch for a quote.
Contact info
2 Reg Savory Place, 2013, Auckland, New Zealand
- 0800 466 467
- info@mariner.co.nz
- mariner.co.nz
4.9
Excellent
3K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 24 hours
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Very quick response and informative…
Very quick response and informative onboarding process and very reasonable pricing given the comprehensive cover
3 September 2026
Reply from Mariner Insurance
Hi Bill, thank you for your great feedback! We're happy to hear you found the onboarding process informative, our response times quick, and our pricing competitive for the level of cover provided. We appreciate you choosing Mariner - Welcome aboard!
Reply from Mariner Insurance
Hi there, thanks for your review! We’re happy to hear you found our service easy to deal with and hassle-free. Providing a simple, straightforward insurance experience is exactly what we aim for. Welcome aboard!
Very knowledgeable staff
Very knowledgeable staff. Comfort to know their nautical knowledge was excellent from my assessment.
All relevant question answered.
10 September 2026
Reply from Mariner Insurance
Hi there, thanks for your great feedback! We're happy to hear that our team's nautical knowledge gave you confidence and that all your questions were answered clearly. Welcome aboard!
Reply from Mariner Insurance
Hi Terry, thanks for your review! We're happy to hear our follow-up after your initial enquiry was helpful. Providing responsive, personal service is important to us, and we appreciate your support. Welcome aboard!
Website easy to navigate
Website easy to navigate, Online quote system easy to use. Personal contact quick and professional. Pricing was very competitive.
9 September 2026
Reply from Mariner Insurance
Hi Alan, thanks for your review! We're happy to hear you found the Mariner website easy to navigate, our online quote system simple to use, and our team quick and professional to deal with. It's great to know our competitive pricing also stood out. Welcome aboard!
Reply from Mariner Insurance
Hi there, thanks for your review! We're happy to hear you received great service for our team. We appreciate your support - Welcome aboard!
Reply from Mariner Insurance
Hi there, thank you for your review and kind words! Glad to hear the Mariner Crew was able to help you with getting hassle free cover for your vessel - Welcome aboard!
Reply from Mariner Insurance
Hi Don, thanks for your review! Great to hear the Mariner team are offering professional and helpful service. Welcome aboard!
Needed a new boat insurance company
Needed a new boat insurance company. AA suggested mariner,so I went to their online questionare. All so understanding and simple to follow
21 August 2026
Reply from Mariner Insurance
Hi there, thank you for your wonderful feedback! We're happy to hear that the online application was easy to follow and made the process of arranging cover simple. Welcome aboard!
Reply from Mariner Insurance
Hi there, thank you for your great feedback! We're happy to hear that you found the process easy and appreciated our communication and responsiveness. Thanks for choosing Mariner, and welcome aboard!
Reply from Mariner Insurance
Hi Murray, thank you for your great feedback! We're happy to hear you found our communication responsive and the process quick and easy. We appreciate your support and are pleased we could make arranging your cover straightforward. Welcome aboard!
Personal service made it easier in…
Personal service made it easier in setting up application form
Have used Mariner Insurance for my last 4 boats without out any complications.
Service and cover is very good
27 August 2026
Reply from Mariner Insurance
Hi Brian, thank you for your continued support and loyalty over the years! We're very happy to hear that our personal service made the application process easy and that you've enjoyed smooth, hassle-free cover across your last four boats. We truly appreciate your trust in Mariner and look forward to helping you stay protected on the water for many years to come!
Great service and communication
25 August 2026
Reply from Mariner Insurance
Hi Barry, thank you for your review. We're happy to hear you received great service and clear communication from our team. We appreciate your support and look forward to helping you stay protected on the water. Welcome aboard!
Reply from Mariner Insurance
Hi Robert, thank you for the review. Great to hear you found our online service quick and easy to get cover in place. Welcome aboard!
All managed online
All managed online. No phone calls. Easy quick quote and good pricing.
23 August 2026
Reply from Mariner Insurance
Hi there, thank you for the review. Great to hear you found our online service quick and easy to get cover in place. Welcome aboard!
Easy to get an online quote and…
Easy to get an online quote and subsequent acceptance of the quote.
16 August 2026
Reply from Mariner Insurance
Hi Andrew, thank you for your great feedback. Glad to hear that obtaining a quote online and arranging cover was quick and easy. We appreciate you choosing Mariner and are pleased we could make the process straightforward. Welcome aboard!
Reply from Mariner Insurance
Hi there, thank you for your review and great feedback. Glad to hear the Mariner Crew was able to help you with getting hassle free cover for your vessel - Welcome aboard!
Reply from Mariner Insurance
Hi Ailsa, thank you for your great feedback! We're very happy to hear you received your quote within minutes and found the application process fast and easy. Thanks for choosing Mariner, and welcome aboard!
Excellent cover and reasonably priced …
Excellent cover and reasonably priced premium .
14 August 2026
Reply from Mariner Insurance
Hi Karen, thanks for yur great feedback. Great to hear you found our cover comprehensive and our premiums competitively priced. Welcome aboard, and thank you for choosing Mariner!
Reply from Mariner Insurance
Hi there, thank you for your feedback! We're delighted to hear the process was easy and tailored to your needs. Providing flexible cover and making insurance straightforward is exactly what we aim for. Thanks for choosing Mariner, and welcome aboard!
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