marcusbikes.com Reviews 186

TrustScore 5 out of 5

4.9

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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the excellent service, finding the staff to be professional, helpful, and knowledgeable, especially regarding Brompton bikes. People appreciate the fair pricing for both buying and selling, along with the seamless and quick transaction processes, including immediate payments. The products are frequently described as being in excellent condition, well-serviced, and accurately described, often exceeding expectations. However, some customers mentioned that the final price offered for their bikes was occasionally less than initially quoted, particularly when issues not visible in photos were discovered upon inspection.

What people talk about most

Service

Users describe positive interactions with service, highlighting the straightforward and professional selling... See more

Product

Reviewers highlight positive aspects of product. Customers consistently praise the excellent condition of the... See more

Staff

People report positive experiences with staff, consistently praising their professionalism, helpfulness, and... See more

Price

Consumers consistently express satisfaction with the pricing. Many reviewers received competitive and fair... See more

Payment

Customers consistently note positive experiences with payment. Reviewers highlight the speed and efficiency... See more

Based on these reviews

Rated 5 out of 5 stars

Excellent selling experience. Marcus was knowledgeable, helpful and quick in his responses. Agreed a price and paid straight away following an inspection of my bike! It’s really refreshi... See more

Company replied

Rated 5 out of 5 stars

I was looking for a Brompton P Line so when one appeared on FB marketplace I was initially a little scam wary. However, after checking the website and speaking to Marcus himself I felt rest assured th... See more

Rated 5 out of 5 stars

Was selling relative's Brompton for sister-in-law after bereavement. Didn't want hassle of online market places. Found Marcus bikes on internet and followed straightforward procedure on their website... See more

Rated 5 out of 5 stars

Sold couple of Brompton to Marcus. Very professional and quick transaction. Marcus is easy to deal with and very professional in his approach when he is buying bikes. Fair price is always given and th... See more


Company details

  1. Used Bicycle Shop

Written by the company

Marcus’ Bikes specialise in the sales, repair & restoration of used bikes. We pride ourselves on providing the best supply of used bikes to the London market. As a company, we only source the highest quality parts, treating each bike like it were our own. Most bikes we get booked in for servicing/repairs are fixed on the same day and often they can be fixed on the spot. ​


Contact info

4.9

Excellent

TrustScore 5 out of 5

186 reviews

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Hasn’t replied to negative reviews

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Rated 5 out of 5 stars

Recent Brompton purchase - couldn't recommend more!

I recently bought a second hand Brompton from Marcus and I couldn't be more pleased. I chatted beforehand and was able to pay a deposit to reserve the bike so I could come to the shop for a test ride. I've never had a Brompton before and Marcus was really friendly and knowledgeable, and talked me through the features and spec of the bike, how to fold/unfold etc. The bike was in great condition, and I was able to cycle away there and then. 10/10 would recommend, couldn't be happier with my purchase!

13 April 2026
Unprompted review
Rated 5 out of 5 stars

Super selling experience if you want to sell your Brompton!

Super selling experience if you want to sell your Brommie.

Marcus was helpful and quick in his responses and organised pick-up of my 3 C-Line brommies.

Following the an inspection of my 3 bikes Marcus offered a very good deal, better than I was expecting!

It’s really great doing business with Marcus! So many companies mess you around these days with an estimate or change their mind in person which leads to time wasted. You won’t get that from Marcus!

Great service! Highly recommended!

11 April 2026
Unprompted review
Rated 5 out of 5 stars

It’s doesn’t get better than Marcus Bikes

It’s doesn’t get better. I sold my brompton foldable bike and it was a seamless and easy process. Very convenient to deal with them and very quick. I also got a competitive price. I highly recommend Marcus Bikes and would definitely use them again.

11 April 2026
Unprompted review
Rated 5 out of 5 stars

Selling your bike

The selling experience was straight forward and very professional. Marcus was very punctual and fair with quoting - the exchange at the shop was super easy and pleasant. Whether you're selling or buying a bike, I'd highly recommend.

21 March 2026
Unprompted review
Rated 5 out of 5 stars

Smooth experience - sold my electric Brompton

Really smooth going selling my used electric Brompton. I asked around different shops and Marcus quoted a good price. I had the option of dropping off the bike or having it delivered from my home for a slight reduction in the selling price. The shop was far for me so I opted to have it delivered – while I was a bit wary of sending something this expensive without being there, I was reassured by positive reviews from others. The process turned out to be very smooth with Marcus being communicative throughout. I got the payment the same day once the mechanic had a look over the bike.

27 March 2026
Unprompted review
Rated 5 out of 5 stars

Experts for premium second hand Brompton bikes

Very, very good shopping experience for the 12 speed Brompton bike I purchased with Marcus bikes. Marcus gave me great guidance while picking bike up at his shop and provided sensational price for the bike I purchased. Very friendly professional and trust worthy people there which are also happy to answer all Brompton bike related questions. Go there and by with them if you look for top class second hand Brompton bike. Thank you for your great service Marcus and I am still super happy about the great Brompton bike I purchased with you.

17 March 2026
Unprompted review
Rated 5 out of 5 stars

I'll recommend Marcus Bikes for anyone…

I'll recommend Marcus Bikes for anyone looking for well serviced premium bikes for a number of reasons:
- Great selection
- Honest assesment of the bikes in stock
- Great knowledge of the market and great dialogue on my needs to find the right balance between need and investment.
- Help with packaging
- Great price to quality ratio.

I'll definittely visit Marcus Bikes again in the future.

24 March 2026
Unprompted review
Rated 5 out of 5 stars

Fantastic service

Fantastic service, very easy process and knowledgeable on the cycle to work schemes. Would recommend Marcus’ Bikes to anyone and I will be returning!

18 March 2026
Unprompted review
Rated 5 out of 5 stars

5 Star Service!

Excellent service and Marcus also gave me a Brompton Bike Bag FOC as I have bought a few Bromptons from him in quite a short space of time. If you are in the market for a Brompton this is the place to look first!

18 March 2026
Unprompted review
Rated 5 out of 5 stars

Great price

Great price, bike was as described in perfect condition and super fast delivery, thank you!!

19 March 2026
Unprompted review
Rated 4 out of 5 stars

Sold 2x Bromptons to Marcus bikes

Sold 2x Bromptons to Marcus bikes. They were engaging - sent photos and got a price. On delivery, they gave me less than offered as one bike found to have issues hard to see on photos. So 4 star rather than 5 just as got less than was offered, but absolutely agree that bike was well used and hard to see on photos.

17 March 2026
Unprompted review
Rated 5 out of 5 stars

I wanted to sell my Brompton quickly

I wanted to sell my Brompton quickly, fuss free. I sent over a dozen pictures on WhatsApp got a quick response with two quotes for either collect from me or, the option I went for, to drop off at the shop (SW12). Both quotes seemed reasonable to me. All very quick and efficient, with funds in my account before I left the shop.

28 January 2026
Unprompted review
Rated 5 out of 5 stars

Excellent experience of selling my Brompton

It was interesting to read previous Trustpilot reviews of Marcus Bikes as they show that my excellent experience is not an isolated example but the way that Marcus conducts his business. Selling my Brompton earlier this month was an extremely professional and straightforward process. The rating by Meliz of January 10th mirrors my experience. I would add that my bike was located in semi-rural Northern England and the courier that Marcus arranged was exceptionally efficient and great value for money.

30 January 2026
Unprompted review
Rated 5 out of 5 stars

I sold my bike to Marcus via Facebook

I sold my bike to Marcus via Facebook Marketplace and the whole process was incredibly smooth, with minimal effort required on my side. Marcus was professional throughout and secured a price I was very happy with. He even arranged for the bike to be shipped directly to his store via Uber, which was fully covered, making the experience completely hassle-free. I wouldn’t hesitate to recommend Marcus to anyone looking to sell their bike.

25 January 2026
Unprompted review
Rated 5 out of 5 stars

Great bike shop and great people

I bought a bike off Marcus bikes. Not only is it in excellent condition they were also so helpful making sure I understood how to maintain the bike. I've not had tubeless tires before so they explained how punctures work with them. They put on new bottle cages for me, added clip in pedals and a saddle bag. The bike looks brand new and I can ride it knowing it's been serviced and has a warranty. The guys in there are very welcoming and helpful.

10 January 2026
Unprompted review

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