Mapmymole Reviews 

342
•
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Evaluating 133 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently highlight the exceptionally fast response times, noting that they routinely receive comprehensive medical reports and crucial test results within just a few hours. People also appreciate the remarkably smooth and efficient service, which successfully eliminates frustrating waiting periods and provides wonderful peace of mind for everyone. A few other people also felt that the clinical staff members are exceptionally professional, welcoming, and supportive during every single appointment. Consumer feedback consistently emphasizes how straightforward, accessible, and completely stress-free the overall journey is for individuals seeking prompt professional guidance.

What people talk about most

Service

Clients share positive opinions on service, describing it as an efficient, quick, and reassuring solution for... See more

Response time

Customers consistently note positive experiences with response time, frequently highlighting that results and... See more

Staff

Customers had positive experiences with staff, describing them as very friendly, efficient, and professional... See more

User experience

People report positive experiences with user experience, highlighting the professional, efficient, and... See more

Customer service

Reviewers highlight positive aspects of customer service, frequently praising prompt responses, helpful... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Results and advice in less than 24 hours and next day courtesy phone call. I had already received phone call and support from the person who had done Map My Mole, but was good to get another very su... See more

Company replied

Rated 5 out of 5 stars

The reports were thorough. A very speedy response with results and reports sent via email in 2 days. Also received follow up calls after receiving reports asking if I can keep them updated on my progr... See more

Company replied

Rated 5 out of 5 stars

The company were so quick to get back to me one day after I had seen someone about about the situation. Gave me a follow up call lovely lady on the phone made you feel at ease gave me information feel... See more

Company replied

Rated 5 out of 5 stars

Very informative, looking carefully at moles and saying which ones she would send off to be looked at . Reassured me about all the others , and telling me there would be a six month follow up to keep... See more

Company replied


Company details

  1. Health Consultant
  2. also in
  3. Diagnostic Center
  4. Medical Diagnostic Imaging Center
  5. Self-Service Health Station

Written by the company

Get your mole checked by UK consultant dermatologists from the comfort of your own home. Map My Mole is the first app to include a certified Class 1 medical device with the service. Our bespoke dermoscope also called a dermatoscope attaches straight to your smart phone, allowing you to capture the detailed images needed by our experts. Our dermatoscope ensures our experts are compliant with the British Association of Dermatologists guidance on teledermatology. From first ordering your lens to receiving a report can take as little as 48 hours*. Our easy to use mobile app will guide you through the process of creating a mole submission for you or a family member.


Contact info

4.9

Excellent

TrustScore 5 out of 5

342 reviews

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4.9

All reviews

(342)

131 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Fast and efficient service

Fast and efficient service. Response time was very fast: one day after consultation I received results

31 October 2025
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Reply from Mapmymole

So pleased you had a positive experience with us!🤩

Rated 5 out of 5 stars

Amazing

First of all the practitioner made the whole experience easy by explaining what would happen and when. A simple procedure which has totally put my mind at rest. The response from the Dermatologist was literally in the next day and all was negative and very reassuring.

6 October 2025
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Reply from Mapmymole

We are so pleased you had a positive experience with us and the clinic!🤩

Rated 5 out of 5 stars

Brilliant service all round!

I bought the camera adaption, which included 3 mole checks, included in the price. It turned up in no time and I was constantly notified on its whereabouts. I uploaded a picture at about 6:45 in the morning, and by 11:30 i had a detailed report by a dermatologist. Absolutely brilliant all round. Would highly recommend.

2 October 2025
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Reply from Mapmymole

Thank you so much! This means everything to our service!💙

Rated 5 out of 5 stars

Speedy service

Report came through the day after we sent the photos very quick return so no time to worry
Excellent service and competitively priced would use again with out hesitation

3 September 2025
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Reply from Mapmymole

Thank you so much for this positive review! We are so pleased you had a positive experience with our service. 💙

Rated 5 out of 5 stars

Easy and straightforward

My experience was absolutely brilliant it was all very straightforward and easy my results arrived within the 48 hours excellent service.

5 September 2025
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Reply from Mapmymole

I am so pleased you had a positive experience with our service. 😊

Rated 5 out of 5 stars

Amazing service!!

Amazing service!!
I used this service for the first time to do cryotherapy treatment on my clients. I was surprised at how quick the report came through and the diagnosis. The information in the report was excellent and it’s given me confidence on what I am treating. Excited to use on future clients, so I can treat with ease and peace of mind. Would 100% recommend to any clinic that treats skin lesions 😊.

1 September 2025
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Reply from Mapmymole

Thank you so much for your kind words. We are so pleased to have you on our team.🫶🏼

Rated 5 out of 5 stars

Everyone very professional and informative.

All the girls were happy and very pleasant, they answered all my questions and put me at ease.
I was a bit reluctant to go there, but when I arrived, they made me very welcome. The young lady I saw who did the consultation put me at ease and answered all my questions regarding the treatments there. I therefore will be returning to have treatments.

5 September 2025
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Reply from Mapmymole

Hi, I am so pleased you had a pleasant experience with one of our clinics.🤩

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