While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

i was after a replacement for my very old and damaged skimmer box cover. After looking at the photos, a friendly staff member phoned me and suggested i could use the damaged one with a minor modifica... See more

Rated 3 out of 5 stars

Pool part for Barracuda is all good. Transaction poor - 12 confirmations sent & had to ring & then email twice to ensure I was only getting one item. Courier was shocking - received email saying it w... See more

Rated 5 out of 5 stars

Good price, the shop touched base by phone to confirm delivery instructions & arranged delivery to Queensland, arriving in less than 3 business days. Courier service used also kept me informed of stat... See more

Rated 5 out of 5 stars

extremely easy to order online. Really fast delivery.The product works beautifully restoring the vinyl cover on our spa.:) This company Maple Pools were the only ones offering the product I required.... See more

Company details


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

130 reviews

5-star
4-star
3-star
2-star
1-star

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 4 out of 5 stars

Second attempt

I have already provided feedback. I will do it again.
I am very pleased with all aspects of this transaction.
Good value.
Prompt service.
My only niggle would be that the pool cleaner only came with 6 lengths of hose.
I was able to utilise a section from my old pool cleaner so there was no inconvenience.
I would have no hesitation in recommending Maple Pools.

2 December 2019
Unprompted review
Rated 5 out of 5 stars

The absolute best service i have ever…

The absolute best service i have ever gotten a pleasure to do business with and OMG the fastest delivery ever.....i highly recommend these guys i cannot stress enough the quality of service i received and oh yeah great product 👍

29 November 2019
Unprompted review
Rated 4 out of 5 stars

Ok product

Product not quite as expected. needed some reviews to getting it working effectively

25 November 2019
Unprompted review
Rated 5 out of 5 stars

I would highly recommend Maple Pools…

I would highly recommend Maple Pools for all your pool needs. I placed an order online on Tuesday and package delivered to my Brisbane address on Thursday. Staff were very polite and helpful.

Definitely 5 stars

1 November 2019
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look