I bought the bestseller bundle and after about a month of wearing the pro sleep mask, I realise it wasn't for me. I emailed asking about returning just that one mask as the other two were working grea... See more
Company replied
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Review summary
Created with AI, based on recent reviews
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Reviews shaping this summary
Took a night to adjust to my comfort but loved it after that! I love with the Bluetooth feature as my ear doesn’t hurt from using my air buds anymore! INLOVE with the aroma dots as it helps eliminate... See more
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Manta Sleep's customer service is extraordinary! I was having some issues charging the Sleep SOUND Mask and Erica Amaro, from customer service immediately sent help with great instructions. Also, the... See more
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I would not buy anywhere else apart from manta sleep! High quality legit products! I can't emphasize enough on quality! We have their travel inflatable neck pillow, nap arc, cool manta masks, hot mask... See more
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Company details
Written by the company
Manta Sleep is the world's #1 sleep accessory brand, with 2+ million happy customers worldwide. We know how frustrating it is when you can't get a good night's sleep. So we've spent the last 10+ years building sleep masks and accessories that change the game for light sleepers. And to ensure 100% satisfaction, we offer a 60-day money-back guarantee worldwide, with free and easy returns.
Contact info
United States
- mantasleep.com
4.3
Excellent
486 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
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Excellent customer service
Excellent customer service! I enjoy my sound machine and the options for sounds and volume. I recommmend the two speaker set for full sound control. My toddler enjoys it too.
4 February 2026
Unprompted review
Reply from Manta Sleep
Thank you for sharing this! We’re so glad you’re enjoying the sound machine and its flexibility and that the two-speaker setup is giving you full control. Even better that it’s toddler-approved. We appreciate the recommendation and are happy to be part of your family’s sleep routine.
Great product and even better customer…
Great product and even better customer service.
4 February 2026
Unprompted review
Reply from Manta Sleep
Thank you for the kind words! We’re happy to hear you’re loving the product and that our Customer Success Team made a great impression. We appreciate you being part of the Manta Sleep community.
Good Service
Good response time and resolution handling. Will buy again!
15 January 2026
Unprompted review
Reply from Manta Sleep
Thanks for the great review! We’re glad our Customer Success Team delivered a quick response and smooth resolution. Hearing that you’ll shop with us again means a lot—looking forward to supporting your sleep again soon.
Friendly and Professional Support
The Manta Sleep customer service team were friendly and helpful, and handled my request promptly and professionally.
2 February 2026
Unprompted review
Reply from Manta Sleep
Thank you for the great feedback! We’re happy to hear our Customer Service Team was friendly, helpful, and quick to assist. Providing prompt, professional support is a big part of what we aim for—thanks for choosing Manta Sleep.
The manta sleep customer service kindly…
The manta sleep customer service kindly handled my requests and was professional and friendly. I am looking forward for using the eye masks
2 February 2026
Unprompted review
Reply from Manta Sleep
Thank you for sharing this! We’re glad to hear our Customer Success Team took great care of you and made the process easy. We hope you love using your sleep masks and get some truly great sleep.
Amazing Customer Service and Product
I needed to cancel an order I just placed because I was informed I was already recieving the product I wanted as a gift.
My cancelation request was not seen until my product had already shipped, and in appology they not only refunded the order but told me to keep the second as a spare or to give as a gift!
Not only was this incredibly kind but I’m also loving the sleep mask I got!
2 January 2026
Unprompted review
Reply from Manta Sleep
Thanks so much for sharing this! We really appreciate you taking the time to leave such a thoughtful review.
While we always aim to catch cancellation requests before orders ship, we’re glad our team was able to make things right—and then some. Hearing that you’re loving your sleep mask makes it even better.
Enjoy the extra mask, and thanks again for being part of the Manta Sleep community. We’re always here if you need anything.
Excellent customer service and prompt…
Excellent customer service and prompt support. Above and beyond my expectations.
28 January 2026
Reply from Manta Sleep
Thanks for the kind words! We’re glad our Customer Success Team could deliver the support you needed and go above and beyond. We appreciate you taking the time to share your experience and choosing Manta Sleep.
One pair of earplugs for $30 plus shipping is ridiculous.
I love Manta products, the earplugs are the exception. They are comfortable. That’s it. Be aware of what you receive. Five sets of earplugs of which only one pair will fit your ear properly. I guess you give the remaining four pairs to your friends. These are priced way too high!
27 January 2026
Reply from Manta Sleep
Thanks for sharing your feedback and for being a fan of Manta products. Our Manta Sleep Earplugs are designed with multiple size options so customers can find the best possible fit for their ears, which is key to comfort and effective noise reduction. They’re made from premium, reusable materials and engineered for long-term use. We appreciate you giving them a try and sharing your perspective.
Not completely happy
I had previously written a very good review on this product. I purchased more products because I was mostly happy with their silk sleep mask except that the silk slides around on your head and I would have to adjust it during the night. The new mask (not silk) did not slide around but there were two issues with it. The rougher texture has caused my eyelashes to thin and break on the outer edges of my eyes. About two months after getting it, I starting awaking with tiny white spheres on my face. Each day the number of these increased and the mask is now getting thinner. The mask had only been handwashed in Woolite twice and it was air dried both times so there is no way it could have been a laundering issue. I had to stop using that mask and have gone back to the silk mask. Even though there are problems with both masks now, the Manta masks still have the best fit and function of any mask I have tried and I hope they keep working to improve their products until they get them right. But they are too expensive to only get 2-3 months of use from them before they break down and in the case of the silk, adjusting your mask several times per night is sleep disruptive. I wonder if a silicone strip on the band would help hold it in place. I have a photo of the white spheres on the mask but could not see a way to submit it on trustpilot.
3 December 2025
Reply from Manta Sleep
Thank you for sharing such a thoughtful and balanced review. We’re glad to hear that Manta sleep masks continue to deliver the fit, comfort, and blackout performance you haven’t found elsewhere.
Our products are designed with premium materials and tested for long-term use, and we stand firmly behind their quality and construction. Feedback like yours especially around materials and fit preferences helps guide future refinements as we expand and evolve the lineup.
If you’d like, feel free to email us at support@mantasleep.com, our Customer Success Team would be happy to review your new sleep mask or help you explore options that better match your sleep style.
Great product
27 January 2026
Reply from Manta Sleep
Thanks for the great feedback! We’re glad you’re enjoying your Manta Sleep product and hope it’s helping you get the deep, uninterrupted sleep you deserve. Appreciate you taking the time to share your experience.
Comfortable
I gave a five star review that the earplugs are comfortable. The other reason for the five star is the Customer Service, I did not have to return them but keep the earplugs as a gift and they did a refund for me. The earplugs may work for you, but I live on a real busy street.
27 January 2026
Unprompted review
Reply from Manta Sleep
Thank you for the thoughtful review. We’re glad you found the Manta Sleep Earplugs comfortable and that our Customer Success Team could make things right in a way that felt fair and easy. While noise levels can vary depending on your environment, we appreciate you giving them a try and sharing your experience. Thanks for trusting Manta Sleep.
Quick and thoughtful answers with a…
Quick and thoughtful answers with a genuine interest in my input.
29 January 2026
Reply from Manta Sleep
Thank you for sharing this! We’re glad our team could provide quick and thoughtful support and that our genuine interest came through. We truly appreciate your feedback and your trust in Manta Sleep.
Quality comfort.
Very good quality sleep masks. I've been using them for about 4 years now and love them. They really are comfortable and block the light.
26 January 2026
Reply from Manta Sleep
Thank you for your loyalty and kind words! We’re so glad to hear you’ve been enjoying your Manta Sleep mask for years and that it continues to deliver on comfort and light blocking. Thanks for being part of the Manta Sleep community.
I am super happy with Manta Sleep
I am super happy with Manta Sleep! Finding the right mask, placing my order up to receiving it was fast, efficient and easy! I now sleep like a baby!
24 December 2025
Unprompted review
Reply from Manta Sleep
Thank you for the kind words! We’re thrilled to hear everything from ordering to delivery was smooth and that your Manta mask is helping you sleep like a baby. That’s exactly what we’re here for. Thanks for choosing Manta Sleep.
I cannot say enough about this company
I cannot say enough about this company! I have spent most of my life sleeping with a tshirt draped over my face due to a facial deformity that prohibits my eyes from closing all the way. Cheap sleep masks just irritate my eyes and don’t block out all the light. This is a great, well made product that works as advertised. But I’m here to sing the praises of Kristy who de-escalated a delivery issue today. She went absolutely above and beyond in her kindness, promptness, and service. And it means a lot in this day and age to have a human being at the other end instead of some infuriating AI bot. Thank you, Kristy! And thank you Manta for finally creating a comfortable sleep mask that works!
27 January 2026
Unprompted review
Reply from Manta Sleep
Thank you so much for sharing this! We’re honored that Manta has made such a difference in your sleep, and we’re thrilled to hear the mask works exactly as you need it to.
Our Customer Success Agent truly went above and beyond, and we’re so glad her care and responsiveness made an impact. We’ll be sure to share your kind words with her. Thanks for trusting Manta Sleep, we’re grateful to have you.
Professional customer service
I was recommended to Manta from a friend who has loved their masks for a long time. I bought the newest version and it was great. I had to return because my ears bones are oddly hypermobile and I couldn't tolerate the pressure when I sleep on my side. They were gracious to give me a refund. I appreciated their understanding and professionalism.
25 January 2026
Unprompted review
Reply from Manta Sleep
Thank you so much for taking the time to share this. We’re glad you were able to experience the latest Manta sleep mask and that our Customer Success Team could support you with a smooth, hassle-free return. Everyone’s sleep needs are unique, and we truly appreciate your kind words about our understanding and professionalism. It means a lot to us, and we’re always here if you decide to give Manta another try down the road.
I had the best customer service I could…
I had the best customer service I could imagine. Also the product is the great, I sleep much better. 100% recommendation from Finland.
20 January 2026
Unprompted review
Reply from Manta Sleep
Thanks so much for the kind words! We’re thrilled to hear our customer service delivered and even more excited that you’re sleeping better with your Manta sleep mask. A 100% recommendation all the way from Finland truly means a lot to us. Wishing you many more nights of deep, uninterrupted sleep ahead!
High-Quality Products and Great Support
The product quality is fantastic — solid construction, thoughtful design, and visually appealing in a way that really stands out. You can tell they put care into the materials and craftsmanship, and the end result feels premium and built to last.
I also had to process a few returns, and Manta handled everything smoothly and with genuine attention to customer experience. Communication was clear, the process was easy, and they made sure things were resolved quickly and correctly.
Based on both the quality of the products and the level of service I received, I would confidently recommend Manta to others.
5 December 2025
Unprompted review
Reply from Manta Sleep
Thank you for such a thoughtful review. We’re glad the product quality, design, and craftsmanship stood out to you, and it’s great to hear our Customer Success Team made the return process smooth and straightforward. We put a lot of care into both our products and the customer experience, so your recommendation truly means a lot to us.
My Manta White Noise Machine…
My Manta White Noise Machine unexpectedly died after 6 months. CS sent me expanded trouble shooting instructions - and before I even got the chance to try them had already shipped a replacement. Very quick and professional response from the CS team. The advanced troubleshooting didn’t work, so new device was very much appreciated.
25 January 2026
Unprompted review
Reply from Manta Sleep
Thank you for sharing your experience. We’re glad our Customer Success Team was able to act quickly and get a replacement on the way without delay. Standing behind our products and supporting our customers is something we take seriously, so it’s great to hear our response met your expectations. We truly appreciate your feedback and support.
Quick Replacement
I had an issue with my 1 year old Mantra Sound Mask (wasn't linking to Bluetooth devices). Contacted Mantra via the chat bot and within a few days i had a dedicated contact who arranged for a replacement with no quibbles. Great Service
26 January 2026
Unprompted review
Reply from Manta Sleep
Thank you for sharing your experience. We’re glad our Customer Success Team was able to step in quickly and get a replacement sorted without any hassle. Standing behind our products and making support easy is a big part of what we do, so it’s great to hear that came through. We really appreciate your feedback and support.
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