Manda Reviews 

3,398
•
TrustScore 3 out of 5

2.9

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

When I found myself needing a place to stay at the very last minute, MANDA truly came through for me. What could have been a stressful and overwhelming experience turned into a smooth and reassuring... See more

Company replied

Rated 5 out of 5 stars

easy to use and they were patient with me at first when i was in a tight position to find a place, really grateful and will recommand

Company replied

Rated 1 out of 5 stars

Have tried to book several apartments with no luck. When trying to sign the lease, I will receive an email saying the apartment is no longer available, to be followed by another email saying that the... See more

Company replied

Rated 1 out of 5 stars

I stayed with FlatLooker for around 1year. Everything was okay but at the end they charged 50euro for just 5days for last month. In addition to that my security deposit was 450euro deduction was 50eur... See more

Company replied

Company details

  1. Housing Society
  2. also in
  3. Estate Appraiser
  4. Homeowners' Association
  5. Property Investment
  6. Property Management Company
  7. Real Estate Agency

About Manda

Written by the company

L'immobilier, c'est plus que des biens, c'est des moments clés de nos vies : que vous ayez besoin de louer, de faire gérer, d'acheter ou de vendre, ou que vous vouliez améliorer votre espace de vie, nous vous proposons des solutions sur mesure, parfaitement adaptées à chacun de vos projets immobiliers.

Avec une équipe dédiée et une large gamme de services, nous plaçons vos aspirations au cœur de notre mission. Rejoignez plus de 75 000 clients satisfaits depuis 2016 à travers la France.

Découvrez toutes nos offres :

Gestion locative

Syndic de copropriété

Vente

Rénovation


Contact info

2.9

Average

TrustScore 3 out of 5

3K reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 48% of negative reviews

Typically replies within 1 month

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

2.9

All reviews

(3,398)

647 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 4 out of 5 stars

Recommending Flatlooker

A team of young enthusiastic professionals with an innovative approach to real estate management. Flatlooker’s online website is user friendly and complete. The team uses its expertise to highlight the property’s value through photos and videos that are diffused on social and property media. Their IT tools enable them to choose the right tenant and eliminate false dossiers. Flatlooker should think of creating their own app.

22 December 2020
Unprompted review
Rated 4 out of 5 stars

Avis

fiable photo et video correspondent aux logement service client reactif

30 November 2020
Unprompted review
Rated 1 out of 5 stars

A eviter a tout prix/ To avoid at all…

A eviter a tout prix/ To avoid at all costs

French version/Version francaise
Le minimum serait d'etre reactif quand deja vous n'accordez pas de visite.
Flatlooker, et notamment Lucas qui s'occupait de l'appartement qui m'interessait, a cesse de repondre a mes emails et mes appels telephoniques alors qu'il me devait des reponses quant aux travaux et charges estimees sur l'appartement. Reponses qu'il s'etait par ecrit engage a m'apporter, en demandant au proprietaire.
Service extremement mediocre, car inexistant en realite.

English version/Version anglaise
The bare minimum would be to at least be reactive when you don't organize viewings and force tenants to commit financially without actually seeing the flat.
Flatlooker, and more specifically Lucas who was handling the flat we were interested in, stopped responding to our emails and phone calls even though he owed me answers on a few questions related to the ongoing construction work and monthly charges of the flat. Answers that he committed in writing to finding out from the owner.
Extremely poor service, since it was non existant.

14 September 2020
Unprompted review
Rated 1 out of 5 stars

Not to recommend

Flatlooker is not to recommend, we went through the apartment together at my departure and everything was fine and we all signed l'etat des lieux. More than a month later they still deducted money from my deposit even though the had confirmed that everything was in order. They refuse to speak English even though they are an international agency.

2 September 2020
Unprompted review
Manda logo

Reply from Manda

Thank you Frederik for your comment. We are really happy to know that you liked our process of application.
Flatlooker's team

Rated 5 out of 5 stars

Rental from Flatlooker

Flatlooker agency is very professional. Flats shown in there website are much more better when we see it in real. So always anyone can expect better flats from flatlooker.

25 August 2020
Unprompted review
Manda logo

Reply from Manda

Hello Sunil, thank you for taking the time to write a comment. We are grateful to know that you liked the flat, we are focusing on the quality of images and virtual reality to offer a complete online visit to the applicants.
Flatlooker's Team

Rated 5 out of 5 stars

Recommended

Super fast response, everything done online.

18 May 2020
Unprompted review
Manda logo

Reply from Manda

Hello Gustavo,
Thank you for trusting us.
Flatlooker team

Rated 5 out of 5 stars

Flatlooker top

Top je recommande flatlooker

30 March 2020
Unprompted review
Manda logo

Reply from Manda

Bonjour Lena,
Merci pour votre avis. Nous sommes heureux que vous recommandiez nos services.
L'équipe Flatlooker

Rated 5 out of 5 stars

They made the process of looking for my…

They made the process of looking for my new flat fast, efficient and secure! Highly recommended!

27 February 2020
Unprompted review
Manda logo

Reply from Manda

Hi Steve,
Thanks for your top comment.
We're glad you enjoyed your experience with us.
Flatlooker Team.

Rated 5 out of 5 stars

The best of the best in matter of…

The best of the best in matter of finding the perfect match between owner and renter.
Very professional and helpful.
Solbind a dozen of problem that no other agency was able at least to listen. From Canada was looking for an appartment for two months. I have tried all the known agencies for renting in Paris none could help me until I met Antony who did everything in a short time to find my well loved appartment.
Thanks Antony and thanks Flatlooker for all what you did. All the best for 2020.

9 January 2020
Unprompted review
Manda logo

Reply from Manda

Hello Azzedine,
Thank you for your review! We are so glad you liked our services, we hope you are happy with your apartment.
Team Flatlooker

Rated 5 out of 5 stars

Thank you for your work

Thank you for your work! All is fast and client frienly.

5 January 2020
Unprompted review
Manda logo

Reply from Manda

Hello Anna,
Thank you for your review ! We're glad you're happy with your experience !
Team Flatlooker

Rated 4 out of 5 stars

I really recommend.

17 December 2019
Unprompted review
Manda logo

Reply from Manda

Hello Eduardo,
Thank you for this comment and recommendation. Do not hesitate to inform us about what we could have done better in order to obtain a 5 stars rate.
Flatlooker Team

Rated 5 out of 5 stars

Great Service

Great Service! Got an apartment in a few days, staff were all friendly and spoke English.

12 November 2019
Unprompted review
Manda logo

Reply from Manda

Hello Arthur,
We are very glad you found a flat that fast and enjoyed our service.
Flatlooker Team

Rated 1 out of 5 stars

To be avoided

Staff is not competent, no follow up of clients whatsoever particularly whenever you should expect their professional skills/knowledge. Once you sign your mandate you can forget speaking to someone or getting any reply to your mails. Can’t recommend this company to manage your flats. There are plenty of other companies in Paris, pick any of them and they would do a much better job.

10 October 2019

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look