Manamanx Limited Reviews 

239
•
TrustScore 4.5 out of 5

4.3

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Review summary

Created with AI, based on recent reviews

Considering 236 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the staff and sales team for being exceptionally professional, knowledgeable, and welcoming during car purchases, making interactions very pleasant. Consumers deeply appreciate the smooth user experience, noting that transactions are completely straightforward, fast, and stress-free from the initial viewing to the final handover. However, some customers also noted that vehicles developed unexpected mechanical problems or hidden faults shortly after driving them home from the dealership. Reviewers expressed deep frustration regarding poor after-sales support, stating they encountered major difficulties and unhelpful responses when trying to get these issues resolved.

What people talk about most

Staff

People report positive experiences with staff, highlighting that team members are knowledgeable, welcoming,... See more

Service

Consumers find service to be positive, highlighting welcoming staff who explained warranty options and guided... See more

Product

Customers had ambiguous experiences with product, as many reviewers expressed satisfaction with pristine... See more

Customer service

Customers consistently note positive experiences with customer service, praising staff for being helpful,... See more

User experience

Users describe satisfaction with user experience, highlighting professional staff, clear communication, and a... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Genuine customer here. Not one of the recent spam bad reviews. Just bought a Lexus from Manamanx. Couldn't be happier with the car and the service from them. Very very professional and they clearly re... See more

Company replied

Rated 5 out of 5 stars

Simon helped us with the purchase of our new car. Everything was straight forward and easy, including fast tracking a recall and the car being ready in a week! He ran through all the finance options a... See more

Company replied

Rated 5 out of 5 stars

Bought my car from Manamanx after weeks of research.. would definitely recommend them, they have a wide variety of prestige cars. I received brilliant service from Simon who was very helpful and guide... See more

Company replied

Rated 5 out of 5 stars

On visiting the site on the first time I was taken back by the range of cars to view with no pressure from the sales person. Found a car that suited my requirements made contact in the morning for... See more

Company replied


Company details

  1. Used Car Dealer

Written by the company

At Manamanx, we're more than just a car dealership - we deliver a personalised car-buying experience backed by our team who benefit from over 20 years of industry knowledge, passion and trusted expertise. As a proud family-run business, we're dedicated to helping drivers across the region find their ideal vehicle with confidence and ease. Located conveniently between Newbury, Reading and Basingstoke, our car dealership is easily accessible from the M3 and M4, making Manamanx a top choice for car buyers across Hampshire, Berkshire and beyond.


Contact info

4.3

Excellent

TrustScore 4.5 out of 5

239 reviews

5-star
4-star
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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 41% of negative reviews

Typically replies within 2 weeks

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4.3

All reviews

(239)

214 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Tesla Bought, Great service, lovely car.

I bought a Model Y from Manamax last week and collected it on Saturday. I have had a very good experience so far. I struck a deal for a Tesla Model Y, and I also paid for a full AA inspection. I dealt with Simon who was knowledgeable and very helpful. He mentioned when I viewed the car, it was requiring some prep work which was agreed on the deal, and the car on collection was really lovely and all of things I had asked for had been taken care of and the car was ready to go with a few extras being done at no cost to me. I felt like Simon wanted to make sure I had a good experience with Manamanx, and I can’t fault them really for the customer service. I’ve only had the car a few days, and time will tell, but so far, I can only give 5 stars and will recommend them to friends and family. Thanks Simon.

4 April 2026
Unprompted review
Rated 1 out of 5 stars

One star is too much

One star is too much
Don't touch this company. After a test drive we bought a used Mercedes C class. The sales person was extraordinarily patronising to me (as a woman) and kept sticking lots of different numbers in front of me with different values for the car we wanted to trade.
After we got the Mercedes home - having had to go to a post office because the V5 wasn't available - costing us £25 - we discovered two issues which should have been resolved by the inpection between purchase and collection. These were going to cost at least £500 to rectify.
I emailed the salesman about the issues with phtographs, a receipt from the post office and bank account details to reclaim our £25, all in a zipped folder. I know he opened the folder because the £25 was credited to the account. So far - four weeks later - no acknowledgement even.

9 March 2026
Unprompted review
Rated 2 out of 5 stars

I took a car I Iiked for a test drive…

I took a car I Iiked for a test drive having waited for 20 minutes to find the car despite having booked an appointment . Very happy with the car, went upstairs to pay for it, only to be told, that if I wanted the car checked, and the minimum warranty of 1 year I would have to pay in excess of 1000 pounds more than the windscreen price. Sadly I had to walk away. Previously I bought a Mercedes from a Thatcham dealer, I paid the windscreen price, was presented with a comprehensive check list that had been done along with a service and given a free 3 month warranty, which is long enough to find any major faults. Very disappointing experience overall

8 April 2026
Unprompted review
Rated 5 out of 5 stars

Outstanding service

Outstanding service, from the first call to book an appointment to driving the car away.

Dealt with Simon who was faultless. Explained everything in detail and was very very thorough.

This was by far and away the easiest and smoothest journey to buying a car I’ve ever had.

Many thanks Simon.

8 April 2026
Unprompted review
Rated 5 out of 5 stars

We purchased a Car from Manamanx - Great Exerience

My husband saw a car he liked on AdTrader. We rang Manamanx Ltd to make an appointment and Issac Crouch, Car Sales Executive answered the call and made us an appointment.
From the minute we arrived Issac looked after us throughout the car purchase. He was a very knowledgeable, pleasant and helpful Salesman. Not pushy at all. Issac made the whole process of car purchase very enjoyable. He obviously enjoys his work very much and enjoys working for Manamanx. I would thoroughly recommend Issac and Manamanx.

7 April 2026
Unprompted review
Rated 5 out of 5 stars

I recently had a great experience…

I recently had a great experience working with Simon who made the entire process smooth, straightforward, and genuinely enjoyable. From the moment I arrived, Simon was welcoming and attentive without being pushy, which immediately put me at ease.

He took the time to understand exactly what I was looking for—budget, features, and preferences—and offered thoughtful recommendations that matched my needs perfectly. Simon’s knowledge about the vehicles was impressive, and he explained everything clearly, from specifications to financing options, without overwhelming me.

What stood out most was Simon’s honesty and transparency. There was no pressure to rush into a decision, and they were upfront about pricing, pros and cons, and available options. It felt like they genuinely cared about helping me find the right car, rather than just making a sale.

The entire process—from test driving to final paperwork—was handled efficiently and professionally by Simon. I left feeling confident in my purchase and appreciative of the excellent customer service.

6 April 2026
Unprompted review
Rated 4 out of 5 stars

Excellent level of service

Simon was great to deal with - very clear and helpful. He took his time to explain all available purchase options and to help set up the car itself.

27 March 2026
Unprompted review
Rated 5 out of 5 stars

Great service

The service at Manamanx was brilliant. Steve helped us to feel relaxed and listened to what we wanted rather than pushing any particular car. He explained everything really simply and clearly and was very warm and personable. Great service and would recommend. The car was also well prepared with new brake pads and wipers with a full MOT, and the clock had even been changed for the BST change that night. Thanks Steve and Mananx.

28 March 2026
Unprompted review
Rated 5 out of 5 stars

New Suzuki Ignis

Today picked up my new Suzuki Ignis. The whole process was handled with ease. Andy sorted everything out and was attentive throughout, highlighting all the options for the sale, but not being pushy. An excellent service throughout. Thanks Andy for making the experience so straightforward.

21 March 2026
Unprompted review
Rated 5 out of 5 stars

Manamanx EV Purchase with Simon

Dealt with Simon to look for my next EV. He was very knowledgeable of what was available at a very busy dealership. No hassle and no pushy sales tactics at play. He explained everything about a few cars before I made a choice of a Jaguar I-PACE which was prepped to a very high quality. Would definitely recommend Manamanx!

21 March 2026
Unprompted review
Rated 5 out of 5 stars

Good experience

Great experience with Simon from Manamanx, who looked after us with our recent car purchase. He went through various options with us, and was very thorough in explaining all the processes of the financing and purchase.

I will return in the future.

20 March 2026
Unprompted review
Rated 5 out of 5 stars

Great first car buying experience!

I went to view a Mini at Manamanx today and was extremely impressed with the service I received. As a first-time car buyer, I was quite nervous, but Andy made me feel completely at ease with no pressure at all. He took the time to explain everything clearly and thoroughly, which made the whole experience much more comfortable.

After the long journey home, I can honestly say the car exceeded my expectations. I would definitely buy from here again.

Thank you, Andy, for your patience and professionalism.

14 March 2026
Unprompted review
Rated 5 out of 5 stars

New car for us Thankyou Simon

Simon explained everything about the car and also went through all of the processes of purchase and aftercare for us. We are very pleased with the thought and care that has been given to us.

13 March 2026
Unprompted review
Rated 1 out of 5 stars

Hassle throughout

Bought a used Polestar. Agreed price and PX and paid difference. Was then told that V5 was lost and I needed to complete form V62, send a fee to DVLA to request new V5. Complete hassle for me as I’ve had to check road tax status every day. Manamanx slow to return my calls and continually saying “this happens all the time”. As of today, car has no tax and I can’t tax it or drive it until V5 arrives in post. Felt abandoned throughout.

13 February 2026
Unprompted review

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