Mallows Beauty Reviews 

1,841
•
TrustScore 4 out of 5

4.1

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Rated 5 out of 5 stars

Changed my life. Sounds dramatic! But so totally true. I suffer with severe folliculitus and have done for over 10 years. I've used Mallows beauty products for over a year now and t... See more

Rated 5 out of 5 stars

Absolutley unreal products! My daughter is autistic and sometimes struggles with her hygiene but since finding mallows she looks forward to having her bath just so she can put on her amazing body but... See more

Company replied

Rated 1 out of 5 stars

I ordered on the 21st July - today is 1st August, still haven’t received my order, still hasn’t been dispatched. Emailed customer services who said it will be dispatched by the end of the week, it’s... See more

Rated 5 out of 5 stars

EDIT TO ADD: I wanted to update my review because I was contacted by Mallows Beauty who have kindly sent out some more scrubs free of charge to rectify my issue below. I bought the watermelon body... See more

Company replied

Company details

  1. Beauty Product Supplier
  2. also in
  3. Cosmetics Industry
  4. Cosmetics Store

Written by the company

Hey Babe, I am the ultimate destination for self-love. I aim to make you glow, inside and out. I am 100% REAL; real skin, real bodies, real people, and real results...no lies here thank you! Instead of being faced with insecurities you need to ‘fix’, my products will ‘treat’ your skin & mind, with a positive message that you can adopt for the day, week or forever really… now repeat after me "I am enough.” I want to empower you to appreciate yourself rather than criticise…you wouldn't bully your BFF, so why do it to yourself & your body?! Say bye-bye to brands that promote a ‘perfect’ (photoshopped) girl & promise you the world but never deliver. And say hello to me, Mallows Beauty!


Contact info

4.1

Great

TrustScore 4 out of 5

2K reviews

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Asks customers to review

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Hasn’t replied to negative reviews

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4.1

All reviews

(1,841)

6 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Amazing skin care brand

Amazing skin care brand. My skin is so sensitive but the unicorn shave duo and exfoliant works wonders and does not cause any irritation. Their razor is immense too ! Such a close shave . Would recommend to all 💕

4 April 2024
Unprompted review
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Reply from Mallows Beauty

Yay!! We are so happy for you boo 💖 Thank you so much for this review!! We appreciate you xox

Rated 5 out of 5 stars

Amazing products!!!

I bought the saver razor bundle! And the products are amazing, they smell amazing and make my skin feel silky soft, will definitely be ordering again!!

4 April 2024
Unprompted review
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Reply from Mallows Beauty

Hey gorge!! We are so happy to hear our products have helped keep your skin silky smooth💖 We appreciate you xox

Rated 5 out of 5 stars

This is the truth about the products...

They really have changed my skin for the better. I had these red bumps all over my legs and they have reduced significantly such a brilliant brand and I will continue to support for years to come.

6 March 2024
Unprompted review
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Reply from Mallows Beauty

Awh babe!! We are SO SO happy to hear this 💖 This is exactly what we want to hear as a company; we want you to feel comfortable in your skin and body, and we are so glad that you have found our products and they work for your skin xox

Rated 5 out of 5 stars

i used the coffee scrub which was…

i used the coffee scrub which was lovely made my skin so soft and coconut body butter was lovely went on really creamy and my skin was so soft after im not a big fan of coconut smell so it was enough . i put all over my neck and assorbed in well even a few less wrinkles

3 April 2024
Unprompted review
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Reply from Mallows Beauty

Hey gorge!! We are so happy to hear this!! Our coconut coffee scrub is absolutely stunning...if i do say so myself xx The ground coffee beans make it super exfoliating whilst the coconut oil leaves your skin feeling silky soft and nourished!!💗 It is amazing for helping to reduce scars, strawberry legs and kp. As well as, stretch marks and blemishes...oh and those dry patches or left over fake tan...💗

Rated 2 out of 5 stars

Rubbish sub box

Company constantly deletes bad reviews and the subscription box is an actual joke for £20 in march we received 3 minis including a one time use shave butter and again one time use mini hair conditioners with a disgusting ingredients list. The sub box is actually my disappointment of the month keep forgetting to cancel it. Old stock things under the value of 20£. One month they will send something alright up to value then 2 months rubbish to even put their loss. And on top of that a customers address was shared on a group chat to make fun of. Their face wash is also foam full of fragrance, the skin care range of serums that they keep shuving everywhere because they don’t sell duo to the awful ingredients list maybe. Total fragranced disaster 240£ per year u should go spend elsewhere. I wrote a few reviews on their website but surprise surprise they were deleted.

24 March 2024
Unprompted review
Rated 5 out of 5 stars

They keep up with the latest trends

They keep up with the latest trends. I always find the newest beauty products here, keeping my routine fresh and exciting.

19 February 2024
Unprompted review
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Reply from Mallows Beauty

Ooo gorge that is what we like to here!! It's so important to take the time to love and take care of yourself and your beautiful bod xox

Rated 4 out of 5 stars

I love love love this brand but lately…

I love love love this brand but lately I have struggled to purchase items due to price. The most affordable thing is the mystery box and unfortunately that's not an option for me due to having items I wouldn't use/can't use. The pineapple products make my face red. So unfortunately I don't have a lot of buying options anymore. I really am only interested in the shave cream/ scrubs but they're very pricy to buy alone :(

2 March 2024
Unprompted review
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Reply from Mallows Beauty

Hey babe! We really appreciate the feedback and will look into this xx In the meantime, I hope you love your Mallows goodies! We appreciate you xox

Rated 5 out of 5 stars

I’ve just used the unicorn shave balm I…

I’ve just used the unicorn shave balm I got for Christmas from my sister and omg it is absolutely amazing, I used to get cuts all down my legs from shaving with just soap and water but the unicorn shaving balm is absolutely amazing I can’t get enough of the smell it smells gorgeous, would actually love to order some on my next payday if you still have them in stock xx

27 February 2024
Unprompted review
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Reply from Mallows Beauty

OMG boo we are so happy to hear this!!! Unicorn is such a beautiful shave, perfect for giving you a close, smooth shave with no irritating strawberry legs or ingrowns xox Really appreciate your support for Mallows Beauty xx

Rated 5 out of 5 stars

I know I am a little biased

I know I am a little biased, and this review might not appear genuine, as I am Laura’s proud Father.
To start a business, with an idea and a concept from your kitchen table and build it step by step, hour by hour and put your blood, sweat and tears into building it deserves recognition.
The products are amazing and everyone loves them.
The people that work in the business as hardworking and really dedicated to making the business a success.
Keep doing what you’re doing and bringing some goodness into the World.
So proud of you all

20 February 2024
Unprompted review
Rated 5 out of 5 stars

Absolutley unreal products

Absolutley unreal products! My daughter is autistic and sometimes struggles with her hygiene but since finding mallows she looks forward to having her bath just so she can put on her amazing body butter and heavenly body mist when she gets out. You have 2 customers here for life, thank you all!
Also since changing my shaving routine to your razor, scrub and shave butter my legs are just unreal!!

8 January 2024
Unprompted review
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Reply from Mallows Beauty

Hey babe, Thank you for taking the time to share your positive experience with Mallows Beauty xx

Really pleased your daughter looks forward to her bath now to put on her Mallows products afterwards. We are thrilled!! xx

Rated 5 out of 5 stars

I wish I had found mallows beauty range…

I wish I had found mallows beauty range sooner.
The unicorn scrub has helped my severe eczema / psoriasis so much to point it’s rarely visible.
The shaving butters and razor have helped my shaving routine so so much.
The body butters are unreal too and leave my skin feeling super soft.
Im addicted and already have a growing collection ✨💖

18 January 2024
Unprompted review
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Reply from Mallows Beauty

Hey boo, thanks so much for your stunning review!! We are over the moon that your skin is now feeling super soft and Mallows Beauty shave butter has helped your shaving routine. Thank you for taking the time to share your positive experience with Mallows xx Lots of Love from us all at HQ xx

Rated 5 out of 5 stars

Love this brand.

Love this brand and have spent a lot of money on their products. Have been using them now for about 6onths. Only ever had one issue and that was sorted out really quick with a fast response. Will continue to use them as love their products. Always look forward to the new products. Thank you.

27 December 2023
Unprompted review
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Reply from Mallows Beauty

Hey Rose,

Thank you so much for taking the time to share your positive thoughts about Mallows Beauty with the world! We super appreciate your support and really pleased you LOVE your products enough to be a continued customer.

Thanks again,

Vanessa xoxo

Rated 5 out of 5 stars

Incredible

Where do I even begin?
Products are absolutely outstanding, makes me skin feel so beautiful and I feel so confident, I've got my partner hooked, she absolutely loves them!
Absolutely adore Laura always so so helpful, always makes you feel positive! The most lovely and helpful lady!
All the girls do such an amazing job, they spend so much time interacring with everyone and answering hundreds of questions, always make you feel so involved, make you feel that any questions and comments are welcome.
Everyone at mallows is amazing!
Love them all 🩷♥️
I will continue to order time and time again! ❤️

1 December 2023
Unprompted review
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Reply from Mallows Beauty

Awww Sal, you have made our day! Thank you for the incredible kind words for the entire team - it makes such a difference to hear how our customer's feel about Mallows Beauty. I have shared this with the wider team too xx

We really appreciate you taking the time to share your positive thoughts; it goes a long way to encourage others to try out Mallows Beauty and trust in our small, but growing brand... we shall continue to bring our products time and time again too!!

Thanks so much,

Vanessa

Rated 5 out of 5 stars

AMAZING, AMAZING. AMAZING

I’ve spend over £300 on mallows beauty now. My skin has never felt better. It’s helped with my acne and shaving rash. Strawberry legs are nowhere to be seen. Genuinely love their products and ranges. Scents are changing constantly it’s fab! Couldn’t recommend anymore. And THEY SMELL INCREDIBLE

27 December 2023
Unprompted review
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Reply from Mallows Beauty

Elle, you fabulous human!! Thank you so much for taking the time to leave us an AMAZING, AMAZING. AMAZING review!!!!

It really means so much to us as a growing brand that we have genuine love for the products we are putting out there for everyone.

Keep being incredible, thanks again,

Vanessa xo

Rated 5 out of 5 stars

There products are absolutely amazing I…

There products are absolutely amazing I have bought a few different items from them and have never been disappointed yet even got my friends and family to try them

27 December 2023
Unprompted review
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Reply from Mallows Beauty

Emma, you legend, what a generous person you are! Sharing the secrets of Mallows Beauty with your friends and family... the kindness is real.

Thanks for the absolutely amazing review, you are an absolutely amazing customer.

Vanessa xo

Rated 1 out of 5 stars

upsetting

I had an item missing from a mystery box, as like many other people did. It got replaced but it took a while for them to get back to me, something similar happened with the fact I got the wrong products of JellinWithJess’ which I messaged and emailed them and the issue wasn’t resolved. Very disappointed how they were live Xmas eve and Boxing Day, as they are pretty much live 18 hours a day! It feels like the brand has lost what it stands for recently, and the products have suffered

30 November 2023
Unprompted review
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Reply from Mallows Beauty

Hi Poppy, I am so sorry you have had a negative experience with your TikTok purchases from us. We have made human packing errors, and apologise you have experienced too many for sure.

We are indeed a growing brand and this is thanks to our loyal customers loving our products, to whom we are very grateful. As we are growing we are continually learning how to develop our procedures to limit mistakes and prevent our customer's having any negative experiences when shopping with us. By employing more staff, training current staff to take on greater responsibilities and expand our own professional development we are improving.

We always do our best to rectify our mistakes, our customers are so important to us and we would really like to discuss this with you further to ensure you are satisfied with the outcome.

Please do email me at hello@mallowsbeauty.co.uk, and hope to hear back from you soon; appreciate your time.

Many thanks,
Vanessa xo

Rated 1 out of 5 stars

The company is going downhill.

The company is going downhill.
November sub box was some old stock from last year, body scrub has leaked all over the box.
Customer service took ages to reply, which is no surprise as only one person does it.
They have also deleted reviews on their website about sub box. Very disappointed and will avoid this company in the future

8 December 2023
Unprompted review
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Reply from Mallows Beauty

Hi RB, Thanks for taking the time to leave your feedback.

I am so sorry you have had such a negative experience with us. We are learning as we grow and always do our best to rectify our mistakes. Our customers are so important to us and we would really like to discuss this with you further to ensure you are satisfied with the outcome.

If you would be open to this, please can you email hello@mallowsbeauty.co.uk and we would be thrilled to chat with you. Appreciate your time, Vanessa xo

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