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Mallorca Scooter Reviews 

439
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Considering 121 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the friendly staff for providing exceptional guidance, ensuring everyone feels confident before hitting the road. People also love the high quality of the scooters, noting they are well-maintained, clean, and extremely easy to ride around. Some reviewers were not happy with minor equipment problems or occasional communication hurdles experienced during the booking process. A few customers mentioned encountering small technical faults like a broken case key or parts coming loose while driving around. Despite these occasional hiccups, most visitors still found the overall service efficient and enjoyable from start to finish.

What people talk about most

Staff

People report positive experiences with staff, highlighting wonderful and friendly service throughout.... See more

Service

Reviewers consistently highlight positive aspects of service, describing it as quick, easy, and very... See more

Product

Users describe positive interactions with product, consistently highlighting that the scooters are new, in... See more

User experience

Customers consistently note positive experiences with user experience, highlighting that everything was quite... See more

Quality

Reviewers mention positive feedback about quality, noting that vehicles and equipment are well-maintained and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Super super easy online booking process. Easy handling at handover and return. Nice guy was helpful and had a good knowledge. Our return took place after closure and also was super easy. We forgot... See more

Rated 5 out of 5 stars

Everything went smoothly: quick handover, good scooter, fair prices, and friendly, helpful staff. The return was also uncomplicated, and the deposit was back in my account after just two days. I was v... See more

Rated 5 out of 5 stars

Definetely a Recommendation! Decided on a short notice to rent Scooters. Good locations! Easy App! Service professional! and nice! Would recommend to choose the Piaggios as these are a little bit... See more

Rated 5 out of 5 stars

We had a great experience with Mallorca scooter! We went in person and I found it very easy to rent. The quality of the scooters is very high, they all looked new. The staff onsite were very helpful,... See more


Company details

  1. Motorcycle Rental Agency

Written by the company

👍Original Mallorca Scooter, others just try to use our name to get more bookings🙈 Rent an automatic Motorcycle 🛵 at the best prices. Modern and cared units. Drive safe. 🏝 Easy rental, no hidden costs! ⭐️


Contact info

4.8

Excellent

TrustScore 5 out of 5

439 reviews

5-star
4-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 66% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.8

All reviews

(439)

164 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Exceptional

Customer service was so easy and clear with all details, I was just a drop in, so I did not have any previous reservations. I have arrived to Palma and waited for the store to open, 20min later I was riding around enjoying the island.

20 December 2024
Rated 5 out of 5 stars

servis was perfect

servis was perfect, the shop asistent helped me with registration. Scooter great. RECOMEND this rent !

10 November 2024
Rated 5 out of 5 stars

Great

The good reviews are well deserved. Nice guy, easy to book and pickup. Could extend over WhatsApp. Too easy.

1 November 2024
Rated 5 out of 5 stars

Good

Good, fast hassle free service, brand new top quality scooters, and at good price. I rented for 25 days, and it was 145 euros less expensive renting at this location than the location in central Palma. I highly recommend.

6 November 2024
Rated 5 out of 5 stars

The bikes were clean and in great…

The bikes were clean and in great condition, we had a wonderful time riding all over the place. It would have been nice to have a tourist map. Check-In was hectic, there were a lot of people trying to get cars and motorcycles and only two gentlemen working. Returning the bike was super easy and we got our deposit back right away.

4 November 2024
Rated 1 out of 5 stars

No refund of the deposit

1.Damage Charges and Inaccurate Documentation: The document I signed at the time of the rental regarding existing damages to the scooter is unclear and misleading. Based on the photos I have in my possession, the handle of the scooter was not damaged, as described in your report. The actual damage, which was pointed out to me by your staff at the time of pickup, is located on the side of the scooter. Despite this, your company charged me for the cost of a damage repair that does not correspond to the scooter’s condition at the time I returned it. I returned the scooter with no additional damages beyond those it had when I rented it.
2. Fuel Cap Issue Not Acknowledged: On the day of the rental, I promptly contacted Mallorca Scooter to report that the fuel cap of the scooter was faulty and could not be opened, which prevented me from refueling. Despite my timely communication, I did not receive any response or assistance from your company. As a result, I was charged for fuel, which I was unable to obtain due to the issue with the fuel cap.

26 October 2024
Rated 5 out of 5 stars

Higly recommended

A great experience in general. No problems whatsoever, great bike and good location in Palma. Would definitely rent a bike here again!

16 October 2024
Rated 5 out of 5 stars

Very recommended

Very nice, uncomplicated, helpful, pleasure with the Vespa which was almost new and in very good condition.
Very recommended

14 October 2024

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