Well, I cannot comment on the quality or usefulness of this product as I had to refuse delivery. Makers Cabinet uses UPS for delivery who charges extortionist brokerage fees which I refuse to pay. I a... See more
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Fast shipping to California. The team was accommodating to work with on my order. Hi-5's and fist bumps guys. Keep doing whatcha do. 👏
I own the Lazlo (pen) and the drop holder, as well as the Ferrule (pencil). The Lazlo is by far my favorite pen (I'm quite a pen addict). The brass ages beautifully with use and the mechanism is smoot... See more
Company replied
In regards to the co. " Makers Cabinet, " stationed in England, I can say that their collection of obscure and unique items ( how about the world's most accurate $100 brass pencil sharpener, for one... See more
Company replied
Company details
Written by the company
The home of original ideas.
Contact info
4-8 Vyner Street, E2 9DG, London, United Kingdom
- support@makerscabinet.com
- makerscabinet.com
4.2
Great
256 reviews
Replied to 16% of negative reviews
Typically replies within 48 hours
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Nice Products, fully overpriced
Nice Products.
Manufactured in China - only "designed" in the UK!
Totally overpriced for this combination.
Slow delivery via Netherlands (?) for Non EU country (Switzerland).
21 March 2023
Reply from Makers Cabinet
Hi Patrick,
Thank you for your feedback.
Like all our tools, the Høvel is an investment piece, made using high-quality materials and is designed to last a lifetime. They are all designed in our studios in London, then manufactured en mass in the design district of Shenzhen, China. The factories there are used by many well-known global high-end brands. We’re very proud to work with our manufacturers who source high quality materials, using cutting edge technology to create our intricate designs, who pay their workers fairly.
In regards to the delivery method, we apologise for the time taken but once it is in the hands of the courier, the delivery time is not within our control. We have fed this back to the fulfilment centre and are looking into any faster alternatives available to them.
If there's anything else we can help with, please contact us.
Kind regards,
The Makers Cabinet Team
Easy vheckout and quick delivery
14 February 2023
Reply from Makers Cabinet
Hi Simon,
We’re really glad to hear you are pleased with the service and your order arrived quickly!
Please let us know if you need help with anything!
Kind regards,
The Makers Cabinet Team
Much improvement is needed
Much improvement is needed. The packaging for shipping is pathetic, leather sleeves for Lazlo bent out of shape due to this. Misleading marketing, items made in China, you must be joking! Website useless, told brass Lazlo sold out was not true, induced to purchase aluminium! I have doubts about this company’s authenticity.
14 February 2023
Reply from Makers Cabinet
Hi Colin,
Thanks your custom and comments. We appreciate your feedback and information and are surprised to have received such a low review from you.
We appreciate the feedback on the packaging, we have no intention to deliver our leather products bent and will reconsider how these are packaged moving forward to ensure they are delivered pristine.
We have no intention on our side to mislead, and we have never made claims that some of our products are not made in China. Some items are, and some are not, every manufacturer we work with has been vetted to ensure quality control and environmental / trading standards are adhered to. We also work with suppliers in Japan, Germany, Italy, Portugal and United Kingdom.
We can see that you have placed multiple orders over the years, and there was a hitch on the website with a recent order which we believed to have dealt with effectively and in a timely manner. We apologise if you feel otherwise, we did not realise that it affected your trust in our authenticity.
We can also see that you were able to purchase the brass Lazlo and it was delivered from the United Kingdom to your address in approximately 5 days with DHL. We have not heard anything from you since our last communication on 8th February and had expected everything to be satisfactory. If you would like to raise anything else, please get in touch and I will be happy to help.
Kind regards,
The Makers Cabinet Team
I love your products
I love your products. They are technically great and of a high level of utility, but they are also really aesthetically pleasing so that I have them on show in my home. Absolutely beautiful and quite gorgeous. I own all your products now which is a statement in itself.
I was also very, very happy with your customer service - Kerval was so helpful.
I look forward for your next design to add to my collection.
Finally, your ethics of sustainability are also totally admirable, for which I applaud you.
Keep up the good work.
13 February 2023
Reply from Makers Cabinet
Hi Richard,
Thank you for taking the time out to leave us a review!
We're glad to hear you're enjoying the products and Keval was able rectify any issues you had - we will certainly pass your feedback on to him!
We hope you enjoy using the tools for years to come!
Please let us know if there's anything else we can do.
Kind regards,
The Makers Cabinet Team
An arrow waysign for you...
In regards to the co. " Makers Cabinet, " stationed in England, I can say that their collection of obscure and unique items ( how about the world's most accurate $100 brass pencil sharpener, for one ) and other oddities; are enticing, and are so spot on in what they do, their function, that in a strange way and without outside comparison, one may be led right to the source; a rarity in itself. I could also compliment their query and consumer reply; transcendantly and oddly friendly!
~ Jeremy
5 March 2023
Unprompted review
Reply from Makers Cabinet
Hi Jeremy,
Your kind words are truly appreciated!
Please don’t hesitate to reach out if there is anything else we can do for you!
Kind regards,
The Makers Cabinet Team
Reply from Makers Cabinet
Hi Bill,
We’re really pleased to hear you are happy you are pleased with your purchase! May you enjoy using the tools for years to come!
Kind regards,
The Makers Cabinet Team
The new Lazlo pen is a superb writing…
The new Lazlo pen is a superb writing instrument. It was quickly dispatched and is much loved!
2 February 2023
Reply from Makers Cabinet
Hi John,
Thank you for your kind words!
We're glad to hear you're loving the Lazlo! We hope get many years use out of it!
Kind regards,
The Makers Cabinet Team
Reply from Makers Cabinet
Hi Clair,
Thank you for taking the time to leave us a review.
We’re really pleased your order arrived on time and you are enjoying using the products!
If there is anything we can help you with, please let us know.
Kind regards,
The Makers Cabinet Team
Reply from Makers Cabinet
Hi Margaret,
Thank you for sharing your experience.
We’re really glad to hear you are pleased with the service and your order arrived quickly!
We hope you enjoy your order and please feel free to contact us if you need help with anything!
Kind regards,
The Makers Cabinet Team
The jury is out….
The jury is out on the how my experience will be handled on the products that I ordered from Maker’s Cabinet.
I have noticed Customer Service via their email that the products I received were not the same quality as they advertised on their IG. They were not inexpensive and expected far better quality.
The Ferrule brass pencil extender came very tarnished and the timber piece in the Iris compass is not the polished walnut timber they show in their ad, but unfinished, patchy and inferior. As all are gifts, I can not try them to review their performance. Not off to a good start, but hopefully my experience with Maker’s Cabinet can be redeemed by them.
After note: Thank you Keval for responding so quickly and clarifying about the fulfilment centre. I look forward to receiving the replacement order in hopes that the products are as shown in your ads. Cheers
* UPDATE: February 28, 2023
Keval did what he promised and I am a much happier customer. I received my replacement items which were much better. My constructive advice to Makers Cabinet would be for better Quality Control so that the products arrive as they are expected, that way if item is tarnished or timber not finished, QC would catch it before it went out.
Thank you Keval for handling my replacement promptly.
24 February 2023
Unprompted review
Reply from Makers Cabinet
Hi Amy,
Thanks for taking the time to write a review.
I'm sorry to hear of the condition in which the tools were sent. Rest assured, we will do everything we can to rectify the situation for you.
I can promise you that we don't have anyone making inferior copies and dispatching them. Rather, we have a third-party fulfilment centre based in Australia, reducing the time customers have to wait for their orders, as well as not having to pay any customs charges.
If you need any further assistance, we will contact you via email.
Kind regards,
The Makers Cabinet Team
Quality and accuracy of tools
Quality and accuracy of tools. Quality and finish on covers. A pleasure to use and good gifts.
20 January 2023
Reply from Makers Cabinet
Hi Wendy,
Thank you for sharing your thoughts.
We’re really grateful for your kind words and are happy you are pleased with your purchase!
Kind regards,
The Makers Cabinet Team
Reply from Makers Cabinet
Hi Jim,
Thank you for your kind words! We hope you enjoy your new Høvel and look forward to hearing from you in the future!
Kind regards,
The Makers Cabinet Team
I am happy with the product that I bought recently,
I am happy with the product that I bought recently.
5 February 2023
Reply from Makers Cabinet
Hi Sharon,
We're glad to hear you are happy with your Høvel and hope you enjoy using it for many years to come!
Kind regards,
The Makers Cabinet Team
Brilliant fun items
Prompt delivery, really well designed items that are a pleasure to use and look at. I am really looking forward to owning and using these for a long long time.
5 February 2023
Reply from Makers Cabinet
Hi Jane,
Your kind words really mean a lot to us! We hope you get many years use out of the tools and hopefully we will hear from you again in the future!
Kind regards,
The Makers Cabinet Team
Thanks for your tips on how to loosen a Stiff Iris
Thanks for your tips on how to loosen my Iris. You have been very helpful.
3 February 2023
Unprompted review
Reply from Makers Cabinet
Hi Mary,
It's our pleasure! We hope you enjoy using the Iris and get many years use out of it! If you ever need help again, please don't hesitate to reach out!
Kind regards,
The Makers Cabinet Team
Great customer service and product!
Things went a bit wrong with my order but the customer service has been nothing short of amazing with helpful tips, advice on use, and cleaning and with any issues, I was compensated. Keval who was dealing with my issues was super helpful and put my mind at ease when things were not correct and when he said he would follow up he sure did - not many I have had that line form have followed up!
25 January 2023
Unprompted review
Reply from Makers Cabinet
Hi Rob,
Thank you for taking the time to leave us a review!
We're glad to hear Keval was able rectify the issue you had - we will certainly pass your feedback on to him!
We hope you enjoy using the tools for years to come!
Kind regards,
The Makers Cabinet Team
Exceptional quality and service
I own two Makers Cabinet items (the Iris and the Ferrule) and I love them both - very well made, and beautiful to use. The customer service is exceptional - Keval bent over backwards to help me when I’d made a mistake, and honestly could not have done more to make things better. Just another example of why I would buy again from Makers Cabinet with full confidence.
22 January 2023
Unprompted review
Reply from Makers Cabinet
Hi Dee,
Thank you for sharing your experience! We're glad to hear Keval was able to help you with the issue you had - we will certainly pass your feedback on to him!
We hope you enjoy using the tools for years to come!
Kind regards,
The Makers Cabinet Team
Sharpened my watercolour pencils beautifully
The Hovel was tricky to use at first. Getting the blade in the correct position is a bit tricky, even with the magnet. But once it is set up it works beautifully and produces the long lead I need for my watercolour pencils. (I used a Stanley knife first to cut off the coloured lacquer on the outside to expose the wood). The Hovel is the only way to sharpen Albrecht Durer hexagonal watercolour pencils. They are too thick to go in a regular pencil sharpener - I've tried all kinds. The pencil sharpeners that will take the AD pencils only produce stumpy, short leads which are of no use. I'm happy with my Hovel. Thanks
9 January 2023
Reply from Makers Cabinet
Hi Keira,
Thank you so much for taking the time to share your experience! I'm glad to hear you managed to figure out how to use the Høvel to achieve the points you desire. If there's anything else we can do, please do get in touch!
Happy Høvelling!
Kind regards,
The Makers Cabinet Team
Brilliant product’s
Brilliant product’s, beautifully packaged, such a great gift to give!
20 December 2022
Beautiful to look at and use.
I was surprised it arrived so quickly, and to date I have had many admirers of the IRIS, which sits on desk. It is so well made, and so well designed. A real pleasure.
7 December 2022
Reply from Makers Cabinet
Hi Allister,
Thank you for taking the time to leave us a review! Your kind words are truly appreciated!
We hope you enjoy using your Iris and get many years use out of it!
Kind regards,
The Makers Cabinet Team
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