Well, I cannot comment on the quality or usefulness of this product as I had to refuse delivery. Makers Cabinet uses UPS for delivery who charges extortionist brokerage fees which I refuse to pay. I a... See more
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Fast shipping to California. The team was accommodating to work with on my order. Hi-5's and fist bumps guys. Keep doing whatcha do. 👏
I own the Lazlo (pen) and the drop holder, as well as the Ferrule (pencil). The Lazlo is by far my favorite pen (I'm quite a pen addict). The brass ages beautifully with use and the mechanism is smoot... See more
Company replied
In regards to the co. " Makers Cabinet, " stationed in England, I can say that their collection of obscure and unique items ( how about the world's most accurate $100 brass pencil sharpener, for one... See more
Company replied
Company details
Written by the company
The home of original ideas.
Contact info
4-8 Vyner Street, E2 9DG, London, United Kingdom
- support@makerscabinet.com
- makerscabinet.com
4.2
Great
256 reviews
Replied to 16% of negative reviews
Typically replies within 48 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
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Fast delivery and product as advertised.
24 July 2023
Reply from Makers Cabinet
Hi Robert,
Thank you for taking the time out to leave us a review and for your support. It’s great to hear you received your order swiftly and we hope you enjoy using your new Lazlo!
Kind regards,
The Makers Cabinet Team
I received the Iris I ordered
I received the Iris I ordered.
Thank you so very much. It is amazing how it works. All the many small pieces that work together as one and how they all move precisely and correctly to design a perfect circle every time. So appropriately named taking after the perfect iris in the Heavenly created eye.
Well done!!! I am amazed at the intricate workings of your craft. It is so very interesting. Thank you. It is an experience that I have never had before and I so enjoy playing and learning what it can do. I have and will enjoy sharing this with many others. Well done! Well done!!!
Well done!!!!!
13 July 2023
Reply from Makers Cabinet
Hi Teressa,
Thank you for taking the time to leave us a review!
We're glad to hear you are happy with the Iris and hope you will find this a joy to use for many years to come!
Please don’t hesitate to contact us if there is anything we can help with.
Kind regards,
The Makers Cabinet Team
Loved them until I didn't.
I love(d) Makers Cabinet. Bought several products, many times over, as gifts for friends and colleagues and I had been coveting having the Laslo for myself and finally made the budget to get it. Several features of the pen quit working within weeks. Since Makers Cabinet IS all about their engineering, I was incredibly disappointed. The effort to return and get a refund, too, has not been a pleasant one—including an excuse about their US website being gone now and blah, blah, blah. There must be something happening with them. Buyers beware.
27 July 2023
Unprompted review
Quality of products
Quality of products, superior customer service. No delays in service or in shipping. A company that cares!
25 July 2023
Unprompted review
Reply from Makers Cabinet
Hi Sarah,
Thank you for your kind words. We hope you enjoy your product and look forward to hearing from you in the future!
Kind regards,
The Makers Cabinet Team
Exceptional build qualit
Exceptional build quality and it really seems like you guys know what people want from a product. Furthermore, as I was unable to receive my last purchase (due to delivery process) you went the extra mile to ensure that I did get my order at a time when I was available to receive it - excellent.
27 June 2023
Reply from Makers Cabinet
Hi Mike,
Your kind words are truly appreciated. We're glad we were able to help you out!
Kind regards,
The Makers Cabinet Team
This product while well-made is just…
This product while well-made is just terrible. I’ve spent hours with it and it quite honestly simply does not work. You don’t do refunds and I suspect it’s because you know you’re ripping people off. I’m telling everyone who is considering the Høvel to buy literally anything else.
29 June 2023
Reply from Makers Cabinet
Hi Cody,
Thank you for your comments. We’re sorry to hear you aren’t satisfied with the Høvel. We do have a video showing how to use it as it can be tricky to begin with. We’d be more than happy to share this with you. As you can see from our other Trustpilot reviews, we have some very satisfied customers and we are disappointed you have had such trouble with the Høvel and hope we can rectify this problem.
In regards to a refund, you may have missed the information but our refund policy states that we may not accept products that are damaged or tampered with. This does not mean that we will flat out refuse a refund; depending on the circumstances, it’s certainly an option we can discuss further. We haven’t seen a support message come through with you yet, but we will open a ticket to arrange a solution for you in regards to your problems with the Høvel.
Kind regards,
The Makers Cabinet Team
First class e-shop experience
The buying experience was great and the products even better. It is a nice surprise to see someone still manufacturing these practical objects paying extreme attention to detail and aesthetics as well as functionality, well done.
22 June 2023
Reply from Makers Cabinet
Hi Marcelo,
We appreciate you taking the time to write a review.
It’s really lovely to hear your shopping experience was pleasurable and you are happy with the tools! Your kind words and support mean a lot to us!
If there is anything we can do for you, please let us know.
Kind regards,
The Makers Cabinet Team
Amazing quality
Got it quickly, amazing quality, nice packaging. Nothing wrong with it.
Use it at work and makes life easier. 😊
21 June 2023
Reply from Makers Cabinet
Hi Annie,
We hope you enjoy using your new Høvel for years to come!
If there's anything else we can help with, please don't hesitate to contact us.
Kind regards,
The Makers Cabinet Team
<3 It
Omg, I love the thoughtfulness in the design. Love the way that it sharpens my pencils - I went on a pencil sharpening binge ;-)
20 June 2023
Reply from Makers Cabinet
Hi Sue,
Thank you for your kind words! We hope you enjoy using your Høvel for years to come!
Kind regards,
The Makers Cabinet Team
Beauty is in the Iris Thank you so much for designing and…
Thank you so much for designing and making the Iris, I’ve bought it as a graduation gift for my niece who has been studying Architecture and she can’t wait to start using it!
Best wishes for future ideas.
19 June 2023
Reply from Makers Cabinet
Hi Samantha,
Thank you for taking the time to write a review.
Congratulations to your niece on her graduation! We hope she enjoys using the Iris for years to come!
Kind regards,
The Makers Cabinet Team
Thanks Kerval!
Special thanks to Kerval and the company for your swift and friendly response to reimburse 25% import tax to Norway.
7 June 2023
Unprompted review
Great product and friendly service
12 May 2023
Reply from Makers Cabinet
Hi Faith,
Thank you for leaving us a review.
We are grateful for your kind words and hope you are finding the tools a joy to use!
Please let us know if there is anything we can do for you.
Kind regards,
The Makers Cabinet Team
Small,solid and efficient
12 May 2023
Reply from Makers Cabinet
Hi John,
Thank you for sharing your experience.
We are glad to hear you are pleased with the Høvel and hope you enjoy using it for years to come!
Please feel free to reach out if there is anything else we can help with.
Kind regards,
The Makers Cabinet Team
Very responsive to my query
The company was very responsive to a suggestion I had to make about a possible change to the product. Very prompt and helpful response.
27 April 2023
Reply from Makers Cabinet
Hi Keith,
Thank you for taking the time to leave us a review, as well as for your suggestion! Without customer feedback, we cannot grow and improve as a business. We appreciate you sharing your thoughts.
If there's anything else we can do, please do get in touch.
Kind regards,
The Makers Cabinet Team
Reply from Makers Cabinet
Hi Darren,
We’re glad to hear you are pleased with the products and are pleased with the service!
We look forward to hearing from you in the future!
Kind regards,
The Makers Cabinet Team
Top quality.
I’m an Architect and I use mechanical pencils daily. I wanted something to get me back into using the collection of ordinary pencils I own, so I purchased the Ferrule. Looks fantastic, very well machined and feels very solid. A quality pencil holder that will last a lifetime.
14 April 2023
Reply from Makers Cabinet
Hi Angus,
We're glad to hear you are happy with your Ferrule and hope you enjoy using it for many years to come!
Kind regards,
The Makers Cabinet Team
Order was sent out incomplete
Order was sent out incomplete! Contacted Makers Cabinet and they couldn't be more helpful. Refunded my postage charged and resent erasers that were missing from original order. The only problem was that it took Royal Mail over a week to get to me on a 48hr delivery!
11 April 2023
Reply from Makers Cabinet
Hi Richard,
Thank you for taking the time to write a review.
I'm glad to hear we were able to resolve the issue to your satisfaction. Apologies for the delay on behalf of Royal Mail.
Please let us know if there's anything else we can do.
Kind regards,
The Makers Cabinet Team
Really well made products and very…
Really well made products and very quickly delivered.
4 April 2023
Reply from Makers Cabinet
Hi Ann,
We’re really glad to hear you are pleased with the products and your order arrived quickly!
Please let us know if there's anything else we can help with!
Kind regards,
The Makers Cabinet Team
Excellent quality!
I was able to make my purchase easily. The website is user friendly and easy to navigate. My items were shipped quickly and in a timely manner. All items were well packaged and received in perfect condition. I now have the Hovel, the Ferrule and the Lazlo with all the accessories that go with each item. They are considered purchases but the quality is excellent. I will continue to buy from this company as they grow.
4 April 2023
Reply from Makers Cabinet
Hi Andrea,
Thank you for taking the time to write a review.
It’s really lovely to hear your shopping experience was pleasurable and you are happy with the tools! Your kind words and support are truly appreciated.
If there is anything we can do for you, please don’t hesitate to contact us.
Kind regards,
The Makers Cabinet Team
I love the product (Iris)
I love the product (Iris), just a bit annoyed that it was not perfect (one mini dent on the front). Given that I had to pay some chf 40 in taxes, I did not return it.
On the other hand, not sure that the cost of the pouch is justified, nor that the pouch is useful. The box in which the product comes is perfect.
27 March 2023
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